Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
Health Research Authority
possible! Please apply using your CV. Please do not apply if your previous application for this role was unsuccessful. Health Research Authority is looking for an experienced Change and Release Manager who can set up, standardise and lead complex digital transformation changes through the programme governance, ensuring adequate risk assessment and scheduling of changes and releases for a stable … software and services are adequately assessed for impact, prioritised, scheduled, authorised and implemented in line with agreed processes and using appropriate tools. Successful candidate will have experience of continuous releasemanagement in an Agile/SAFe environment and will play a leading role in planning, managing, and overseeing software releases across various technology environments (internal and dependent external … organizations) Main duties of the job Establish RSP change and releasemanagement capability keeping in mind Agile delivery practices Demonstrate broad industry experience in change management and implement a successful change management process from zero to full maturity Be the responsible owner for the Change Management policy and supporting processes including chairing the Change Advisory More ❯
and effective resolution of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Releasemanagement - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software … deployment, ensuring efficient deployment processes with minimal downtime. Develop and maintain configuration management processes, implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software More ❯
Newport-On-Tay, north east scotland, United Kingdom
VIQU IT Recruitment
and effective resolution of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Releasemanagement - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software … deployment, ensuring efficient deployment processes with minimal downtime. Develop and maintain configuration management processes, implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Nigel Wright Group
The Role This role involves systems administration and development within the Information Management & Technology team, supporting patient information systems such as SystmOne and internal applications like patient portals. Key responsibilities include managing service desk calls, maintaining accurate records of incidents and resolutions, and providing clear, non-technical customer support. You will collaborate with clinical and administrative teams to review … system enhancements. Troubleshoot technical issues and redirect as needed. Ensure compliance with national and local system governance requirements. Essential for the role Working knowledge of ITIL principles including Incident Management, Problem Management, and Change & Release Management. Proficient in standard PC applications (e.g., PowerPoint, Word, Excel). Experience in a fast-paced business environment with the ability to More ❯
standards. Assisting the Technical Support Team Leader on administrative duties and keeping the CRM up to date. Assisting the Technical Support Team Leader and taking a lead on the management of application licences across the customer base. Ensuring all customer licences are correctly audited and continuity of service is maintained by creating, applying and auditing all application licences. Providing … IIS), deployment of .NET, SSL certificates and Application Pools. Basic SAN and Clustering technologies. An understanding of development and its impact with the application supportability. An understanding of defect management and releasemanagement processes. More ❯