1 to 25 of 32 Remedy Jobs in London

Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow, Remedy, or Ivanti . Excellent customer service and communication skills , both face-to-face and over the phone. Ability to diagnose and resolve complex IT More ❯

executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively More ❯

executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively More ❯

KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯

KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯

coordinate the prioritisation of enhancement requests from users Monitor finance system error logs, identifying issues and working with other finance and IT colleagues to remedy the transactions and underlying issues Act as key point of contact for IT to ensure clear communication and minimise disruption to finance because of More ❯

coordinate the prioritisation of enhancement requests from users Monitor finance system error logs, identifying issues and working with other finance and IT colleagues to remedy the transactions and underlying issues Act as key point of contact for IT to ensure clear communication and minimise disruption to finance because of More ❯

coordinate the prioritisation of enhancement requests from users Monitor finance system error logs, identifying issues and working with other finance and IT colleagues to remedy the transactions and underlying issues Act as key point of contact for IT to ensure clear communication and minimise disruption to finance because of More ❯

facing teams to understand service expectations and drive service excellence. Oversee the configuration and optimisation of ITSM tools (e.g., ServiceNow, Jira Service Management, BMC Remedy) to support process efficiency and visibility. Establish governance practices to ensure consistency in service delivery and supplier performance management. Provide training, documentation, and support More ❯

with internal and external technical teams. Contribute to documentation of meeting room technology processes. Troubleshoot and resolve incidents across various systems and technologies. Manage Remedy queues and update work information continuously. Perform additional duties as required, including those aligned with the ITIL v3 framework. About You Previous experience gained More ❯

LAN Controller) configuration Network troubleshooting and diagnostics Understanding of DNS, DHCP, and basic firewall principles Network documentation and change management Ticketing systems such as Remedy or Peregrine Microsoft Office Suite, Putty, and other standard networking tools Bachelor's degree in Computer Science or equivalent experience. Desirable: Cisco certifications above More ❯

LAN Controller) configuration Network troubleshooting and diagnostics Understanding of DNS, DHCP, and basic firewall principles Network documentation and change management Ticketing systems such as Remedy or Peregrine Microsoft Office Suite, Putty, and other standard networking tools Bachelor's degree in Computer Science or equivalent experience. Desirable: Cisco certifications above More ❯

preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support Desk call logging tools – HP service centre/Remedy/Infra. •Senior Management/VIP Support. •Cisco Unified Call Manager. •Bloomberg/Reuters. •MCP/MCITP Windows 7/MCDST/MCSA. •ITIL More ❯

preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support Desk call logging tools – HP service centre/Remedy/Infra. •Senior Management/VIP Support. •Cisco Unified Call Manager. •Bloomberg/Reuters. •MCP/MCITP Windows 7/MCDST/MCSA. •ITIL More ❯

working with the finance system team and end-users. Monitor finance system error logs, identifying issues and reporting these back to key individuals to remedy the transactions without impacting controls. Act as key point of contact for IT to ensure clear communication and minimize disruption to finance due to More ❯

firewall designs Understanding of related technologies (DNS, DHCP etc.) Fault finding skills Good documentation skills Basic Knowledge of a Ticketing software (Service Now/Remedy/Peregrine). Good Knowledge of Microsoft Office suite, Putty, and other Network tools. More ❯

Manage appropriate systems for handling and recording of all payments and invoices received by the practice, ensuring accuracy and completeness, investigating and seeking to remedy any discrepancies whilst alerting partners promptly of any concerns Initiate and manage roll out of any new business plan. Human Resources Oversee the recruitment More ❯

utilizing current copper, fibre, and patch paneling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs). Support governance activities by addressing any More ❯

utilizing current copper, fibre, and patch paneling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs). Support governance activities by addressing any More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯

migrate, develop, implement, configure, test and roll out systems (hardware or software, networks, controls) Analyze outages and defective states, initiating and monitoring measures to remedy them Install and administer Continuous Integration and Continuous Deployment tools Skills/Experience Needed: • Strong experience with RedHat Linux and Solaris x86 Unix environments More ❯

migrate, develop, implement, configure, test and roll out systems (hardware or software, networks, controls) Analyze outages and defective states, initiating and monitoring measures to remedy them Install and administer Continuous Integration and Continuous Deployment tools Skills/Experience Needed: • Strong experience with RedHat Linux and Solaris x86 Unix environments More ❯

migrate, develop, implement, configure, test and roll out systems (hardware or software, networks, controls) Analyze outages and defective states, initiating and monitoring measures to remedy them Install and administer Continuous Integration and Continuous Deployment tools Skills/Experience Needed: • Strong experience with RedHat Linux and Solaris x86 Unix environments More ❯