Berkeley Square - Talent Specialists in IT & Engineering
stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »
situations 3-5+ Years of experience and or education Desired Qualifications CompTIA A+ Certification. Experience using an industry-standard ITSM platform such as Remedy, ServiceNow, etc. Windows 11 Certification (MS 680 &/or 53301) Apple Certified Support Professional (ACSP) Certification JAMF Certification more »
in a similar role. Essential skills: Windows 10, MS Office 365/2016 Active Directory administration Incident Management and Call Logging tools e.g. Cherwell, Remedy, Service Now Desktop/Laptop/Mobile hardware Desirable skills: MS Office 365 MS SCCM Apple mobile device support IP Telephony (Avaya or iPECS more »
clean and transform data Orchestrating and optimising data pipelines Identifying root cause issues of poor data quality and working with data owners to help remedy Securing data access Supporting data science teams and other users in their data acquisition Creating data models Ensuring new models, reports and data architectures more »
coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The more »