7 of 7 Remote Desktop Jobs in Scotland

Work type: FTE Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and … managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows More ❯

in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT Support business; they love More ❯

emerging technologies and evaluate new tools to meet evolving business needs. What to bring Proven IT experience in a similar environment, with working knowledge of: Microsoft Entra Windows Server & Desktop Microsoft 365 Security & Compliance Storage platforms Microsoft Office Systems management & monitoring tools Degree in IT or equivalent professional experience Strong coordination and planning skills, with clear communication Effective change … requirements with attention to detail Ability to work with users to understand issues and translate them to requirements Desirable: Microsoft Azure (IaaS/PaaS) Virtualisation (e.g. VMware) Data networking Remote Desktop Services Microsoft Intune & Configuration Manager Mitel VOIP Microsoft Exchange Online PowerShell scripting Application packaging How to Apply We’re committed to creating an inclusive and accessible recruitment More ❯

an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking Remote Desktop More ❯

an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking Remote Desktop More ❯

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues … Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best … ensure user satisfaction Qualifications: · Associate's or bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and More ❯

documents and knowledgebase articles. Attend voice calls Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. Use Remote Desktop to assist the end users as require More ❯