Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remotedesktop systemSenior IT Support Technician profile• A technical IT qualification or equivalent hands-on experience• Experience of supporting IT within a manufacturing environment• Strong communication and interpersonal skills More ❯
and problem-solving mindset. Willingness to learn and adapt to new technologies. Proficient in troubleshooting Windows operating system. Familiarity with M365, Active Directory, and basic networking concepts. Knowledge of remotedesktop tools and IT Service Management tools. More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Technology is the perfect place to start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. … driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remotedesktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English … Benefits: £14,722 per annum Monday to Friday, 9:00am - 5:30pm. 28 days holiday (including bank holidays). Company phone and laptop. Travel reimbursement for client visits. Hybrid remote/on-site working. Pension scheme. Ongoing training and development opportunities. Your Training with Baltic Apprenticeships Through Baltic Apprenticeships' Level 3 programme, you'll build a solid foundation in More ❯
To provide end-user technical support via email, telephone, remotedesktop and on-site. To also assist the other members of the IT team in day to day tasks and provide input to meetings and resolution of issues. The individual is required to be customer service-focused with excellent communication skills as well. Role Active directory administration, setting … diagnose technical issues Working both under own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide out of hours support where required Training More ❯
Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remotedesktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support More ❯