3 of 3 Remote Desktop Jobs in the North of England

their technical skillset in a fast-paced MSP environment. What You’ll Be Doing Providing 1st line IT support across a varied client base (remote, phone & on-site) Troubleshooting issues across desktop, applications, networking, telecoms, and printing Supporting installations and rollouts of new IT solutions for clients Managing … vehicle for client visits Nice to Have (Not Essential) Experience with Windows Server, Active Directory & Group Policy Exposure to Hyper-V, Azure, or Remote Desktop Services Knowledge of VoIP systems or web hosting/DNS Familiarity with SonicWall or similar firewalls Experience delivering IT projects ...

resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone, email, in-person, and remote tools for teams across multiple locations. Drive service improvements and contribute to process enhancements. Follow ITIL-based operational procedures for incident, problem, change, configuration, and asset … team performance and operational efficiency. Key Skills & Experience Experience managing Office 365, including OneDrive, Exchange, Teams, and Yammer. Experience with Azure Active Directory maintenance. Desktop support experience for Windows 11 and macOS systems. Device management and monitoring experience, including Entra ID. ITIL Foundation knowledge, ideally certified. iOS/iPhone ...

Engineering Standards. Experience with networked control systems, centralised management and distributed server/client systems with thick & thin clients. Experience with Virtual Machines and Remote Desktop Applications. Experience with OT Cyber Security and the development of cyber secure designs. Member of a relevant professional institution - typically ...