existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 and above. Network administration and configuration (DHCP, DNS, VPN, TCP/IP). Configuration and maintenance of RemoteDesktop and Azure Virtual Desktop environments. Providing technical guidance adhering to best practice for both clients and internal staff. Project delivery, project scoping, and IT Roadmap development. … evolves, a strong willingness to learn and stay current with developing technologies within the Microsoft ecosystem is essential. Nice to have (but not essential): Experience maintaining & troubleshooting Azure Virtual Desktop environments, including FSLogix configuration, Azure networking, and Azure VM maintenance. Teams Telephony Experience (Calling Plan, Direct Routing, or Operator Connect). Experience with configuring and delivering Microsoft security solutions More ❯
year of 2nd line experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remotedesktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong organisation and time management, with keen More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
Build and implement technical solutions for new and existing customers Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint … Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony (Gamma Horizon or similar would be advantageous) Basic PowerShell scripting (advantageous) RemoteDesktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and More ❯
as an IT Infrastructure Support Engineer or similar role, with a strong understanding of computer systems, networks, and peripherals. Hands-on experience with Microsoft Office, Windows, Active Directory, and remotedesktop support tools. An excellent understanding of networking concepts, including TCP/IP, DNS, DHCP, and LAN/WAN/WIFI technologies (Aruba preferred). An excellent knowledge More ❯
talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
ll need Proven IT support experience or a similar role Strong knowledge of Windows & Mac OS, network protocols, and troubleshooting Experience with Microsoft Office Suite, Active Directory, Intune and remotedesktop tools Confident with hardware setup & configuration (PCs, printers, networking devices) Excellent communication & problem-solving skills Ability to manage multiple tasks under pressure High attention to detail and More ❯
and a team of more than 150 employees, delivering high-quality solutions across the South East. Duties & Responsibilities Provide first-line IT support to users across office, site and remote locations Log and manage incidents using a ticketing system, ensuring timely resolution or escalation Deliver support via phone, remotedesktop, and in-person where necessary Configure and … Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
Operating Systems MacOS Linux Directory Services Azure Active Directory (Azure AD/Entra) Active Directory IT Administration and Networking Office 365 Administration TCP/IP, DNS, DHCP VPNs and Remote Access IT Management and Monitoring Microsoft Endpoint Manager (Intune) Patch Management System Monitoring Backup, Recovery, and Disaster Planning Backup and Recovery Disaster Recovery (DR) Planning Data Integrity and Restoration … Automation PowerShell Batch Scripts and Bash Python Automation frameworks Specialised Applications Knowledge of CRMs, particularly Dynamics365 The following details the level of technical skill required: Advanced knowledgeof Windows OperatingSystems (Desktop and Server) troubleshooting processes and tools. Advanced knowledge of Office 365 and Microsoft Office Applications Advanced knowledgeof computer hardwareassembly/repair & configuration. Significant knowledge of network deployment and configuration … of Mimecast Email Security Significant knowledge of NAS Devices and storage. Experience of Disk Imagingand backup softwareincluding, Acronis, Datto and Barrcuda Experience of PC RemoteControl tools includingTeam Viewer and Remote Desktop. Experience of VMWare Virtual Infrastructure & vSphere – maintenance and management capability. Experience of Powershell Scripting, and exposure to other scriptingmethods Experience of Broadband equipment configuration, including ADSL routers, wireless More ❯
Southampton, Hampshire, South East, United Kingdom
Talent Locker
skills. Excellent verbal and written communication. Proven ability to prioritise and manage multiple support tickets. Degree in IT, Business IT, or a related subject. General IT knowledge - Windows environments, remotedesktop, Microsoft Office, etc. Willingness to learn and take initiative. Ability to perform well under pressure and in a team environment. Desirable: Experience with ERP/business software More ❯
possible, remotely OTA, or liaising with the Sentinel Business Unit for an onsite visit. Secondary responsibilities may include existing customers with their HUB connection issues, configuring settings, and using remotedesktop connections to provide immediate support. This will involve Support the onboarding of Sentinel Accounts; Hub installations, device programming, hub training (customer facing) and installation support. Delivery of More ❯