Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: MSP Implementation Consultant - Candidates must have 3+ years experience within the Managed IT Service Provider industry. Location: Remote (UK applicants only) Employment Type: Full Time About the Role: Are you ready to make an impact in the Managed IT Service Provider industry? Do you have experience within an IT Support role … Have you previously implemented PSA, RMM or ticketing systems? As an Implementation Consultant , you'll play a critical role in delivering and optimising core systems like PSA, RMM, and reporting platforms for MSP businesses worldwide. By tailoring solutions to their unique business needs, you’ll drive measurable outcomes, enhance efficiency, and help partners achieve sustained success. At the heart of … this role is collaboration, innovation, and the drive to stay ahead in an ever-evolving industry. If you have MSP experience and thrive in a dynamic, fast-paced environment, this could be your perfect fit! What You'll Be Doing Manage multiple implementation projects from start to finish, ensuring seamless execution. Act as the primary contact, training stakeholders and end More ❯
We are looking for a proactive and experienced 2nd Line IT Technician who thrives on solving technical challenges. You’ll be the go-to expert for escalated issues, helping keep our clients’ systems stable, secure and running smoothly. Job summary As a 2nd Line IT Technician at Daffodil IT, you’ll be the escalation point for complex technical issues that … go beyond 1st line support. You’ll tackle challenging technical problems, deliver on-site support when needed and help ensure our clients’ IT environments are secure, efficient and effective. Working closely with our IT team, you’ll play a key role in maintaining high service levels and enabling business continuity for our users. If you’re ready to take on … more responsibility and deepen your technical expertise, we want to hear from you! Key responsibilities Act as the escalation point for unresolved 1st line support tickets, delivering timely and effective technical resolutions. Provide remoteand on-site support to end-users across a range of IT systems and services. Investigate, diagnose and resolve advanced hardware, software and network issues. Configure More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
Purpose Working under supervision as part of a busy IT department to gain skills and experience through on the job training and working towards an IT qualification. To contribute to the provision of first- and second-line technical support for all AMG Chrome employees across UK and U.S. locations. Duties Troubleshoot and resolve hardware, software, and network issues via remote … tools and occasional on-site visits to other locations. Communicate with internal employees through Teams, email and Phone and Face to Face where possible. Work towards internal SLAs for users. Maintain and support Microsoft technologies, including Microsoft 365, Teams, SharePoint, Windows OS, and related applications. Support the setup, upgrades and maintenance of user accounts, devices, and IT assets. Carry out … routine support i.e. Password resets, installs and upgrades. Work collaboratively with other IT team members to deliver consistent and effective services. Ad hoc support the internal Bespoke systems Assist in onboarding/offboarding processes, ensuring all IT systems are correctly configured. Resolve issues through troubleshooting utilising our internal RMM System Ninja, Team Viewer etc Document issues, solutions, and processes to More ❯