10 of 10 Remote Monitoring and Management Jobs in the South East

will be providing IT support to end users. Must have strong O365/GPO/Azure/Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure … courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional ...

required The Role A fantastic opportunity for a 2nd Line Support Engineer to join a specialist technology organisation providing advanced support across cloud, security, and on-premise environments. This role sits within a dedicated technical team and reports directly into senior technical management. The successful candidate will handle escalated issues … contribute to compliance processes, and support automation-focused improvements across the business. Resolve escalated technical issues across server, cloud, and network environments Use scripting tools to automate tasks and improve internal workflows Assist in maintaining internal security and compliance frameworks Support the implementation and ongoing management of industry standards Manage ...

Technical Support Engineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst … advantage. If you have current experience of working in an IT Service Desk environment, who has a good breadth of technical knowledge and excellent customer services skills, we would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong ...

Systems Consultant (3rd Line/Infrastructure) - Hybrid Working - £55,000! Role : Systems Consultant Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £45,000 - £55,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant/3rd Line Infrastructure Engineer … Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. ...

client is a respected IT outsourcing and managed services provider, delivering innovative IT solutions to SMEs across the South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your … Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first line of support for all incoming client queries via phone and email. ...

client is a respected IT outsourcing and managed services provider, delivering innovative IT solutions to SMEs across the South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your … Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first line of support for all incoming client queries via phone and email. ...

Joining a fast paced and friendly team, as a senior IT technician you will be dealing with every day support issues, maintaining infrastructures and responsible for scoping, designing and implementing solutions for customers along side our project manager. Ideally this role is suited to someone who is keen to constantly … learn and push themselves to achieve. Fluent are growing fast and you would have the opportunity to grow with us. You will be part of a newly merged team, looking after our customers devices, physical infrastructures, IaaS and SaaS environments as well as security measures, connectivity and in some cases ...

Birchwell Associates are proud to be recruiting on behalf of a well-established and growing Managed Service Provider seeking experienced 2nd and 3rd Line IT Support Technicians to join their expanding team. Our client has built a strong reputation for delivering reliable, forward-thinking technology solutions to a broad client … base. With continued investment and growth, this is an excellent opportunity to join a business where progression, technical development, and meaningful client engagement are actively encouraged. The Role These positions are hands-on and client-facing, offering involvement in both reactive support and project delivery. Depending on your level ...

area (Office-based with occasional client visits) Salary: £33,000 - £37,000 depending on experience Job Type: Full Time About the Role An established and growing Managed Service Provider in the Horsham area is looking for a Senior 2nd Line IT Support Engineer to join their technical team. This role … ideal for someone who enjoys solving complex technical issues, working across a variety of technologies, and supporting a diverse range of small and medium-sized business clients. You will be responsible for resolving escalated support issues, mentoring junior engineers, and contributing to project work including infrastructure upgrades, cloud migrations and ...

Support Advisor - Telecoms Crawley, UK£30,000 - £40,000 DOEFull-time | Permanent Are you a proactive and technically skilled IT Support Advisor ready to take your career to the next level? We're seeking a talented individual to join our fast-paced telecoms team, where you'll play … role in delivering high-quality 1st and 2nd line technical support to a growing customer base. As an IT Support Advisor , you'll work closely with our support desk, managing a wide range of support tickets while ensuring clear communication and resolution for clients. You'll also be involved ...