1 of 1 Remote Support Engineer Jobs in Northern Ireland

Join Our Team as a Product Support Engineer at Iriusrisk! IriusRisk is the world's leading automated threat modeling tool. Born out of a desire to advance threat modeling as an activity and ensure that software is secure from the design stage. IriusRisk helps the largest banks and … entire team has the opportunity to change how software is built securely at the very largest scale. Purpose of the Role As a Product Support Engineer, you will be responsible for resolving technical issues, assisting customers in maximizing their use of IriusRisk, and ensuring high-quality customer experiences. … You will engage with customers through cases, live chats, and remote sessions, ensuring they always get the most out of our product and feel valued every step of the way. Duties & Responsibilities Customer Enablement: Ensure customers derive maximum value from IriusRisk. Customer Advocacy: Demonstrate commitment to solving technical issues More ❯