Customer Care Consultant - Remote
- Hiring Organisation
- Employment Hero
- Location
- Leeds, West Yorkshire, United Kingdom
standard and we’re not satisfied with being average This role Our Customer Care Consultants are partners to our clients and are responsible for gathering information and ensuring their continued support and success after implementing our Employment Hero HR/Payroll product. In this role, you will be supporting … email, phone and the Employment Hero platform Take on client and team HR/Payroll escalations for our customers Assist with requirements gathering to run post mortem's and run internal support team workshops Assist with troubleshooting and client queries; coordinate with internal teams for successful delivery ...