1 to 25 of 59 Salesforce Service Cloud Jobs in the UK excluding London

Job Description Imagine leading the charge to create world-class customer service experiences for Ford Credit customers across Europe. As Group Product Manager, you'll have the opportunity to revolutionize how we support our customers, empowering agents with cutting-edge tools and driving efficiency through innovative solutions built on Salesforce Service Cloud and Contact Centre as … a Service (CCaaS). Ford Credit is searching for a Group Product Manager - Customer Service who will not only build and implement digital products and experiences within our European customer service operations while also leading and managing a talented team to achieve this vision. These experiences will have the power to transform our relationship with our customers. … You'll play a pivotal role in shaping the future of customer service at Ford Credit, driving improvements that enhance agent experiences, optimize operational efficiency, and support the successful rollout of Salesforce Service Cloud and CCaaS across Europe. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their More ❯

Salesforce Administrator ZEISS Location: Cambourne | Full-time FTC | Hybrid Are you a Salesforce pro who loves turning complex needs into clean, scalable solutions? At ZEISS, were looking for a Salesforce Administrator who thrives on impact, someone who can optimize systems, support cross-functional teams, and bring clarity to fast-moving business processes. If you know your way … around Sales Cloud, Service Cloud, and may be Marketo, and you enjoy working across departments like Sales, Marketing, and Customer Support, this is your chance to make a real difference. What You'll Do Own the day-to-day management of Salesforce (Sales Cloud, Service Cloud) and Marketo Create smart, scalable solutions through … automations, dashboards, low-level designs, and workflow optimization Collaborate with global teams in an Agile setup to support the installation and configuration of Salesforce tools across the business Deliver clear, user-friendly features that support lead management, opportunities, and quoting Proactively improve the systemthink beyond fixes: design tools and flows that make everyones life easier Offer training and support More ❯

Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position … you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point … and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of More ❯

experienced Lead MuleSoft Consultant to join our growing team. The successful candidate will be responsible for leading MuleSoft projects responsible for the design, development and integration solutions that connect Salesforce with enterprise systems, cloud applications and data services. Why Alscient We are experts in digital transformation and are proud to be a Summit level Salesforce Partner and … Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an exciting time to join our expanding team as we provide great opportunities for … from you? As an Alscient Lead MuleSoft Consultant we expect you to hit the ground running, you will be a self-motivated, excellent communicator, with the appropriate MuleSoft and Salesforce experience, supported by relevant certifications. We want our Lead MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and More ❯

experienced Lead MuleSoft Consultant to join our growing team. The successful candidate will be responsible for leading MuleSoft projects responsible for the design, development and integration solutions that connect Salesforce with enterprise systems, cloud applications and data services. Why Alscient We are experts in digital transformation and are proud to be a Summit level Salesforce Partner and … Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an exciting time to join our expanding team as we provide great opportunities for … from you? As an Alscient Lead MuleSoft Consultant we expect you to hit the ground running, you will be a self-motivated, excellent communicator, with the appropriate MuleSoft and Salesforce experience, supported by relevant certifications. We want our Lead MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and More ❯

Salesforce Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £80-90k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately 2,500 employees. … The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope, timelines … budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required More ❯

Salesforce Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £80-90k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately 2,500 employees. … The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope, timelines … budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required More ❯

Salesforce Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £80-90k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately 2,500 employees. … The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope, timelines … budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required More ❯

develop new offerings, plan go-to-market strategies and lead your team of Software Engineers to execute those strategies. The ideal candidate will have a strong technical background in Salesforce, Azure Cloud Services, Workday, Navision, Sub Hub, Informatica, PeopleSoft and Enterprise Integrations, along with a proven track record of leading cross -functional teams and managing complex, large-scale … and analytics capabilities to enhance reporting, forecasting, and decision-making within these platforms. Lead end-to-end digital transformation initiatives, modernizing legacy systems and migrating critical business applications to cloud platforms. Ensure seamless data migration, system integrations, and performance tuning for high availability environments. Ensure we build solutions that leverage our cross-practice expertise and drive client value and … executives. Demonstrated analytical, organizational, and decision-making skills with negotiation expertise to drive positive outcomes. Experience managing multi-team collaboration in complex digital transformation projects. Enterprise Systems Expertise in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Flows. Experience with Salesforce integrations More ❯

develop new offerings, plan go-to-market strategies and lead your team of Software Engineers to execute those strategies. The ideal candidate will have a strong technical background in Salesforce, Azure Cloud Services, Workday, Navision, Sub Hub, Informatica, PeopleSoft and Enterprise Integrations, along with a proven track record of leading cross -functional teams and managing complex, large-scale … and analytics capabilities to enhance reporting, forecasting, and decision-making within these platforms. Lead end-to-end digital transformation initiatives, modernizing legacy systems and migrating critical business applications to cloud platforms. Ensure seamless data migration, system integrations, and performance tuning for high availability environments. Ensure we build solutions that leverage our cross-practice expertise and drive client value and … executives. Demonstrated analytical, organizational, and decision-making skills with negotiation expertise to drive positive outcomes. Experience managing multi-team collaboration in complex digital transformation projects. Enterprise Systems Expertise in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Flows. Experience with Salesforce integrations More ❯

rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Salesforce Developers to join our growing business. PURPOSE OF THE ROLE As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused … Service Cloud squad to help design and deliver solutions to give the best experience to our customers. We operate a challenging Salesforce instance, supporting a busy multi-channel contact centre and providing support tools and services to our transaction websites. You would join us at an exciting time during an exciting programme of change and re-platforming … legacy systems into the Salesforce eco system. In this role, you can expect to: · Implement new features using the right tool and technology for the job. · Work with Business Analysts to design and implement solutions. · Research new technologies and provide suggestions to service technical debt and add functional improvement. · Serve as a technical expert for Service Cloud More ❯

committed to delivering both individually and as part of the group/project. We have a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience … to help us leverage value from our Salesforce investment. What You Will Do You will be helping us maintain and grow our Salesforce platform, used by our internal sales & service agents, our customers through our mobile app and online account, as well as prospective customers looking to join us. We use a variety of Salesforce services … including Sales Cloud, Service Cloud, Experience Cloud, Omnistudio & Mobile Publisher. As part of the role, you will: Work as part of a team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input More ❯

committed to delivering both individually and as part of the group/project. We have a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience … to help us leverage value from our Salesforce investment. What You Will Do You will be helping us maintain and grow our Salesforce platform, used by our internal sales & service agents, our customers through our mobile app and online account, as well as prospective customers looking to join us. We use a variety of Salesforce services … including Sales Cloud, Service Cloud, Experience Cloud, Omnistudio & Mobile Publisher. As part of the role, you will: Work as part of a team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input More ❯

Location - Portsmouth/London We are seeking a Programme Director to lead a business-critical enterprise transformation programme , with a strong emphasis on Salesforce Field Service Lightning/Field Service Platform and Oracle Fusion ERP delivery. This is a high-profile, strategic role reporting directly to the CIO and Executive Board. You will be accountable for the … end delivery of a complex, multi-year transformation across multiple geographies, affecting thousands of field personnel and core business operations. Key Context: The organisation is currently replacing ClickSoftware with Salesforce Field Service Lightning to support over engineers . This transformation will streamline real-time job instruction delivery , eliminate manual workflows, and increase field efficiency by leveraging the Salesforce mobile app and workflow automation. Key Responsibilities: Own the end-to-end delivery of the Salesforce CRM (with a strong FSL/FSP focus) and Oracle Fusion ERP implementation across multiple business units and regions. Lead workflow modernisation for field service operations — ensuring successful migration from Click to Salesforce FSL. Serve as the programme sponsor interface More ❯

Location - Portsmouth/London We are seeking a Programme Director to lead a business-critical enterprise transformation programme , with a strong emphasis on Salesforce Field Service Lightning/Field Service Platform and Oracle Fusion ERP delivery. This is a high-profile, strategic role reporting directly to the CIO and Executive Board. You will be accountable for the … end delivery of a complex, multi-year transformation across multiple geographies, affecting thousands of field personnel and core business operations. Key Context: The organisation is currently replacing ClickSoftware with Salesforce Field Service Lightning to support over engineers . This transformation will streamline real-time job instruction delivery , eliminate manual workflows, and increase field efficiency by leveraging the Salesforce mobile app and workflow automation. Key Responsibilities: Own the end-to-end delivery of the Salesforce CRM (with a strong FSL/FSP focus) and Oracle Fusion ERP implementation across multiple business units and regions. Lead workflow modernisation for field service operations — ensuring successful migration from Click to Salesforce FSL. Serve as the programme sponsor interface More ❯

Location - Portsmouth/London We are seeking a Programme Director to lead a business-critical enterprise transformation programme , with a strong emphasis on Salesforce Field Service Lightning/Field Service Platform and Oracle Fusion ERP delivery. This is a high-profile, strategic role reporting directly to the CIO and Executive Board. You will be accountable for the … end delivery of a complex, multi-year transformation across multiple geographies, affecting thousands of field personnel and core business operations. Key Context: The organisation is currently replacing ClickSoftware with Salesforce Field Service Lightning to support over engineers . This transformation will streamline real-time job instruction delivery , eliminate manual workflows, and increase field efficiency by leveraging the Salesforce mobile app and workflow automation. Key Responsibilities: Own the end-to-end delivery of the Salesforce CRM (with a strong FSL/FSP focus) and Oracle Fusion ERP implementation across multiple business units and regions. Lead workflow modernisation for field service operations — ensuring successful migration from Click to Salesforce FSL. Serve as the programme sponsor interface More ❯

committed to delivering both individually and as part of the group/project. We have a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience … to help us leverage value from our Salesforce investment. What you will do You will be helping us maintain and grow our Salesforce platform, used by our internal sales & service agents, our customers through our mobile app and online account, as well as prospective customers looking to join us. We use a variety of Salesforce services … including Sales Cloud, Service Cloud, Experience Cloud, Omnistudio & Mobile Publisher. As part of the role, you will Lead a team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input in discussions with More ❯

Salesforce CX Functional Consultant (Contract) Duration: 6 months initial | Rate: Competitive We’re looking for an experienced Salesforce CX Functional Consultant to join on a contract basis. You’ll work with business stakeholders to understand processes, translate requirements, and deliver effective Salesforce CX solutions across Sales, Service, and Experience Cloud. Key Responsibilities • Gather and translate business … requirements into Salesforce solutions. • Conduct workshops, process mapping, and fit-gap analysis. • Support configuration, testing, and user adoption. • Collaborate with technical teams to ensure successful delivery. Skills & Experience • Proven Salesforce Functional Consultant experience, ideally on CX-focused projects. • Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud. • End-to-end Salesforce implementation experience. • Excellent communication and stakeholder management skills. Nice to Have • Salesforce certifications (Administrator, Platform App Builder, Service Cloud). • Experience working in consulting or across multiple industries. More ❯

Salesforce Developer - 6-Month Contract Location: Midlands (2 Days On-Site/3 Days Remote) Contract Type: Outside IR35 Industry: Healthcare Start Date: 1/11/2025 I'm working closely with a leading healthcare organisation in the Midlands that is undergoing a critical transformation of their Salesforce ecosystem. They're looking for an experienced Salesforce Developer to support a key project unpicking a heavily integrated Service Cloud instance, while also helping to scope and build out a brand-new Health Cloud implementation. Key Responsibilities: Analyse and untangle a complex, heavily integrated Salesforce Service Cloud setup. Work closely with Solution and Enterprise Architects to help scope, shape, and estimate … the upcoming project phases. Collaborate with cross-functional teams to understand the current architecture and drive improvements. Assist in the design and development of a greenfield Health Cloud implementation. Build scalable, maintainable solutions using Apex, LWC, and Salesforce APIs. Support integration efforts with both internal systems and third-party platforms. Experience Needed Strong hands-on development experience with More ❯

A leading global consultancy supporting a major technology firm are offering a Salesforce Developer with deep Salesforce expertise to join the team on a 6-month fixed-term contract. The Role Youll be joining a dynamic project team, delivering high-impact Salesforce solutions for one of the worlds most recognisable tech brands. Youll be responsible for designing … developing, and implementing custom Salesforce components, with a strong focus on Service Cloud and Omni-Channel capabilities. Key Responsibilities Develop and enhance Salesforce applications using best practices and clean code principles. Implement and optimise Service Cloud and Omni-Channel features to improve customer service efficiency. Integrate Salesforce with external systems using SOAP … Metadata API. Collaborate with technical and functional teams to ensure seamless delivery. Participate in code reviews, deployment planning, and performance tuning. About You Were looking for a hands-on Salesforce expert with: 58 years experience working on the Salesforce platform. Proven experience with Service Cloud and Omni-Channel. Strong understanding of Salesforce Web Services APIs More ❯

Salesforce Developer Join a global tech innovator at the forefront of digital connectivity. You’ll play a key role in developing Salesforce solutions that power enterprise-scale operations and enhance user experience across a dynamic, fast-paced environment. This is a time-sensitive role with an immediate start! Role Overview: Location: Central London/Hybrid, 2 days per … week on site Contract Length: 6 Month Fixed Term Contract (Potential for extension) Package: £70,000- £90,000 per annum Industry: IT Consultancy What You’ll Be Doing: Lead Salesforce architecture and development to deliver scalable, secure, and high-performing systems. Collaborate with product managers, designers, and engineers to align technical delivery with business goals. Build, optimise, and maintain …/SOAP APIs and third-party apps. Review code and designs to ensure performance, reliability, and best practice standards. Enhance system stability and scalability through continuous performance analysis. Manage Salesforce deployments (CI/CD, Jenkins) and adhere to change management processes. Main Skills Needed: 5- 8 years’ Salesforce development experience (Service Cloud essential; Omni Channel expertise More ❯

Salesforce Developer Join a global tech innovator at the forefront of digital connectivity. You’ll play a key role in developing Salesforce solutions that power enterprise-scale operations and enhance user experience across a dynamic, fast-paced environment. This is a time-sensitive role with an immediate start! Role Overview: Location: Central London/Hybrid, 2 days per … week on site Contract Length: 6 Month Fixed Term Contract (Potential for extension) Package: £70,000- £90,000 per annum Industry: IT Consultancy What You’ll Be Doing: Lead Salesforce architecture and development to deliver scalable, secure, and high-performing systems. Collaborate with product managers, designers, and engineers to align technical delivery with business goals. Build, optimise, and maintain …/SOAP APIs and third-party apps. Review code and designs to ensure performance, reliability, and best practice standards. Enhance system stability and scalability through continuous performance analysis. Manage Salesforce deployments (CI/CD, Jenkins) and adhere to change management processes. Main Skills Needed: 5- 8 years’ Salesforce development experience (Service Cloud essential; Omni Channel expertise More ❯

Salesforce Developer Join a global tech innovator at the forefront of digital connectivity. You’ll play a key role in developing Salesforce solutions that power enterprise-scale operations and enhance user experience across a dynamic, fast-paced environment. This is a time-sensitive role with an immediate start! Role Overview: Location: Central London/Hybrid, 2 days per … week on site Contract Length: 6 Month Fixed Term Contract (Potential for extension) Package: £70,000- £90,000 per annum Industry: IT Consultancy What You’ll Be Doing: Lead Salesforce architecture and development to deliver scalable, secure, and high-performing systems. Collaborate with product managers, designers, and engineers to align technical delivery with business goals. Build, optimise, and maintain …/SOAP APIs and third-party apps. Review code and designs to ensure performance, reliability, and best practice standards. Enhance system stability and scalability through continuous performance analysis. Manage Salesforce deployments (CI/CD, Jenkins) and adhere to change management processes. Main Skills Needed: 5- 8 years’ Salesforce development experience (Service Cloud essential; Omni Channel expertise More ❯

and change the way their employees work. Location: London, UK (hybrid based in London 2/3 days per week ) Type: Fixed term contract (for 6 months) As a Salesforce Developer, you will be responsible for building industry-leading, highly intuitive software products that underpin business functions across our client's enterprise applications. Candidates must be passionate about technology … live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. Key … required: Strong understanding of ASC 606/IFRS 15 revenue recognition principle Bachelor’s Degree preferred, or equivalent combination of education, training, and experience Extensive experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel. Extensive experience of hands-on experience in Apex Programming, SOQL, SOSL, and Integrations. Extensive experience of More ❯

and change the way their employees work. Location: London, UK (hybrid based in London 2/3 days per week ) Type: Fixed term contract (for 6 months) As a Salesforce Developer, you will be responsible for building industry-leading, highly intuitive software products that underpin business functions across our client's enterprise applications. Candidates must be passionate about technology … live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. Key … required: Strong understanding of ASC 606/IFRS 15 revenue recognition principle Bachelor’s Degree preferred, or equivalent combination of education, training, and experience Extensive experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel. Extensive experience of hands-on experience in Apex Programming, SOQL, SOSL, and Integrations. Extensive experience of More ❯