23 Salesforce Service Cloud Jobs in the UK excluding London

Salesforce Service Cloud Consultant An exciting opportunity for aSalesforce Service Cloud Consultant to work for our global client based in Berkshire. This role will be a 3-month initial contract and will be hybrid remote/office based. The Salesforce Service Cloud Consultant will focus on Service Cloud delivery in a relatively new implementation. Youwould be responsible for the configuration, maintenance, and enhancement of our Service Cloud instance to support our clients customer service operations. You will work closely with cross-functional teams to implement solutions … and ensure the effective utilisation of Salesforce to drive customer satisfaction. Skills required. Minimum 4 years of experience as a Salesforce Service Cloud. Strong understanding of Salesforce configuration, customisation, and administration best practices. Proficiency in Salesforce automation tools specifically flow. Experience with CRM (customer relationship more »

We are partnering with a market leading business in Bristol (3 days a week onsite) on the recruitment of a Salesforce Lead on a permanent basis paying £70 - £85k DOE +10% bonus . This is a brand new position as part of a major digital transformation and will be … well as line management/leadership experience and excellent communication skills. You will come into a team where you will immediately have 2 Junior Salesforce Administrators reporting into you and will be charged with partnering with key stakeholders in the business to understand their needs and advise on the … overseeing and participating in the execution of this as well as planning, building and shaping the team to be able to manage the business' Salesforce needs moving forward. You will be rewarded with: - Salary of £70,000 - £85,000pa DOE - 10% bonus - Hybrid working: Bristol 3 days per week more »

Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who … small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office more »

fleet card payment solutions. We hire people who share the same passion for continuous innovation and client service. As we continue to expand our Salesforce footprint, we are now looking for a talented Applications Analyst to join us. The successful Applications Analyst will support the WEX International Business Payments … salesforce rollout, working closely with internal stakeholders and our strategic partner. This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities. Whats on Offer? Highly competitive salary … holidays with the opportunity to purchase additional holidays Life assurance Income protection Discounts & perks platform Employee wellbeing Key Responsibilities of the Applications Analyst: Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third more »

a role we are immensely proud of. An opportunity to play your part Within the British Gas Energy team, we are seeking a talented Salesforce Product Developer to join our team and develop high-quality solutions and simplify process for our frontline agents. The ideal candidate should have extensive … experience in Salesforce Service Cloud, and ideally Salesforce Industries. You will be a part of a highly skilled and collaborative team, committed to being the Leading Energy Supplier. Location : We have a hybrid-work environment, where you will be predominantly home-based but required to Park … electric car lease scheme & travel insurance Accountabilities Analyse, design, program, debug, and modify software enhancements and/or new products used in local, networked, cloud-based or Internet-related computer programs Using current programming language and technologies, write code, complete programming, and perform testing and debugging of applications Complete more »

Role: Salesforce Technical Lead Job Type: Permanent Location: Brighton you looking at the foreground of Liaising with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution? with ability to Create, run … and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions you want to use your expertise to Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and … CRM strategy . We have the perfect role for you – Salesforce Technical Lead Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the more »

Senior Salesforce Administrator required for my large client. The role will be working from home but the closer you are to Manchester the better. You Ensure consistent daily operations (BAU), oversee and lead platform configurations, covering; Objects, Record Types, Dynamic Forms/FlexiPages, Custom Fields, and Automation Flows and … Supervise user setup, demonstrating a thorough understanding of roles, profiles, permissions, perm set groups and license types. Provide ongoing functional guidance and support to Salesforce users and stakeholders supporting the Commercial Insights Team. Project Collaboration: Collaborate with the Senior Salesforce Platform Manager to facilitate the planning and implementation … crucial insights during requirement gatherings and direct playback sessions with Key Stakeholders, including both Regional and Country Delegated Administrators. Quality Oversight: Consistently review the Salesforce platform to ensure data accuracy across the group, working with Regional and Country Delegated Admins and the Commercial Insights Team promoting both efficiency and more »

Salesforce Manager/Salesforce Architect 2 days per week in the office £90k + bonus + benefits Salesforce expert needed for a business critical, high availability, highly complex and customised environment – this role needs someone who has been in a technical Salesforce role and is moved … into management and leadership – but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported … enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology more »

Job Description As a Salesforce Administrator, you will play a critical role in the implementation, customization, and maintenance of this organisation's Salesforce platform. You will collaborate with the existing Salesforce team within the organization to identify business requirements, design efficient processes, and drive user adoption. Role … Responsibilities Working on an advanced Salesforce Org of 2000+ users, utilising tools such as Sales Cloud, Service Cloud, Marketing Cloud, Einstein & CPQ, all on Lightning Collaborate with cross-functional teams to gather business requirements and translate them into scalable Salesforce solutions. User training, support … and configuration (Objects, Flows, Validation Rules) Stay up-to-date with Salesforce releases, new features, and best practices to optimize platform performance and user experience. Skills & Qualifications Experience in a Salesforce Administrator position Experience with Sales or Service Cloud Proficiency in Salesforce configuration, including Flows more »

Salesforce Business Analyst - Service Cloud/Contact Centre Contract (Outside IR35) 6 Months Newcastle/Hybrid £ Rate Negotiable dependent on experience CloudCo Solutions are currently working on an exciting contract opportunity with one of our Global customer, who are looking to recruit a Salesforce Business Analyst … with specific Service Cloud experience. The successful candidate will be based in the North East and be able to work in their office in Newcastle once or twice a week. You will have been working in a Business Analyst role within the Salesforce ecosystem previously, and will … ideally hold some Salesforce certifications, including BA amongst others. As the Salesforce BA , you will be responsible for the following: Requirements gathering including workshops and focus groups. Creating user-stories Process mapping Creating documentation throughout the project lifecycle Stakeholder communication is essential User-Acceptance testing The successful candidate more »

We’re looking for a Salesforce Developer to join our IT team in Milton Keynes . You will play a crucial role in designing, developing, and implementing solutions that leverage Salesforce to meet our organisation's needs and goals. Your expertise will help us optimise our Salesforce … Estate Agency, Mortgage Services, Survey & Valuation, Marketing, Central Functions, Robotics, Reporting and Data, Online Development. Key responsibilities : Design, develop, and implement custom solutions in Salesforce, including custom objects, fields, workflows, and Apex code to address business requirements. Integrate Salesforce with other systems and applications, ensuring seamless data flow … and consistent processes, direct or via Mulesoft. Configure and maintain Salesforce settings, including security, user permissions, data sharing, and automation using tools like Process Builder and Flow. Leverage Salesforce Lightning to create user-friendly and visually appealing applications and interfaces. Address technical issues, and troubleshoot problems in the more »

Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to … be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities … and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software … to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of more »

We are partnered with a leading business who have become a household name in the UK and are known globally. This company are utilising Salesforce as their single source of truth internally, utilising a full suite of Salesforce products including Sales Cloud, Service Cloud, Experience … Cloud, Data Cloud and much more! Summary of the Position: Our client is looking to bring a Salesforce Manager into the business to take ownership of the platform and the related Tech stack, being the driving force behind Salesforce, working alongside a developer and wider team … of Admins, Developers and BA's. Responsibilities: Some of the responsibilities of the Salesforce Manager include but are not limited to: Be the face of Salesforce across the business, working with Stakeholders from users to Directors to understand the business needs Taking the requirements and designing solutions to more »

About the company We are currently working with a leading UK manufacturing business who are looking to expand their Salesforce team with the addition of a Salesforce Product Owner. As business they are renowned for manufacturing some of the finest products that consumers can buy, in a global … market driven by an incredibly high demand year after year. About the role As the Salesforce Product Owner you will be responsible for the bridging the gap between the business and the technical teams. As you gather the business requirements you will then liaise directly with technical team to … facilitate necessary meetings to begin putting together the blueprint for the solution. Requirements The ideal candidate will have the following: Experience with Salesforce and Sales Cloud, Service Cloud and ideally Marketing Cloud Great understanding of the hands-on configuration of Salesforce Ability to gather more »

challenges and supporting our colleagues to deliver their work We are looking for IT Solutions Technical Level 3 Apprenticeships to join our Hosting and Salesforce CRM teams The Hosting apprentice will gain experience and provide assistance with technical operations within the Azure Cloud infrastructure, environments and products The … Salesforce/CRM apprentice will gain experience and provide assistance to the Salesforce Service Cloud, Experience Cloud and Database solutions. Training Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. (IT Solutions Technician more »

Salesforce Product Owner Reading – 2 days in the office Salary: up to £70,000 We are working exclusively with a Life Insurance company based who are looking for a Salesforce Product Owner. Reporting into the Head of Service Development, you will play a pivotal role in the … delivery of Salesforce improvements for the Operational teams. You will collaborate with the cross functional change and delivery squad to create a continual flow of development ready work. As the owner of the Operations Salesforce backlog and for capturing the high level requirements, eliciting the business value and … monitoring post launch to ensure benefit realisation. By utilising the core Salesforce functionality you will support Operations to streamline processes, promote first call resolution, improve our ways of working to boost productivity, optimising salesforce throughout each operational function. Key skills: Experience delivering operational improvements, working with business users more »

to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble shoot and more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony more »

newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security. What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony … systems beneficial (preferably Salesforce Service Cloud and NICE CXOne). Inquisitive and confident problem solver. Attention to detail including application of product terms and conditions. Automotive or insurance experience is valued. Very strong verbal and written communications with an assertive and professional style. A desire to go more »

Salesforce Support Administrator/Consultant Permanent Leicester (Full time onsite) Up to £45k DOE Rullion are working with a leading independent energy supplier to over 20,000 locations across the UK. Their customers benefit from a unique multi-utility offer covering electricity, gas and water supply as well as … solutions including EV charge points and smart meters. They're looking for a Salesforce Support Administrator/Consultant to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior … management. Essential Skills & Experience You should have a proven track record of SalesForce Admin and Support Excellent communication skills. Experience of other SalesForce integrated tools such as MuleSoft and Financial Force, Salescloud, Service cloud Manage service transition from the programmes into BAU Environment management ensuring more »

interactions. We are looking for Solution finders - experienced Digital Solution Architects with a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft … APIs, Power Apps and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management more »

per annum plus benefits Closing Date 12/05/2024 The Royal Society of Chemistry (RSC) is looking for a CRM Salesforce Manager to join us on a permanent basis. At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they … RSC has a publicly stated ambition to be a fully open access publisher by 2028, requiring a transformation in our B2B and B2C relationships. Salesforce CRM will play a significant role in supporting this shift. This role will play an important role in developing our use of the Salesforce … needs in order to develop a vision, strategy and roadmap. Own the strategy and roadmap for the CRM at the RSC, including for the Salesforce platform. As a CRM Manager you will maintain knowledge and awareness of the latest updates and releases to sure we are making good use more »