Senior Service Transition Manager
- Location
- Birmingham, England, United Kingdom
customers. Own the full service transition lifecycle from initiation through to operational acceptance Create and manage transition plans, timelines, dependencies, resources, and risk mitigation Ensure testing, training, documentation, and support models are completed before go-live Act as the senior transition lead for customers, building trusted stakeholder relationships … transition leader who can manage complex change, build trusted customer relationships, and ensure services move smoothly into live operation. Strong experience in IT Service Management or Service Transition within a senior customer-facing role Proven success delivering complex transitions across multiple customers or programmes Good understanding of ITIL best ...