9 of 9 Service Delivery Manager Jobs in Birmingham

Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our … Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud Service Delivery Manager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. … Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Cloud Service Delivery Manager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition, you will ensure customer satisfaction More ❯

Service Delivery Manager Opportunity | £45,000 - 55,000 (15% bonus & £4k plus car allowance) (SC Cleared or SC Eligible is a MUST) UK-Based | Hybrid Working | Permanent (Hybrid in favour of WFH) I’m currently supporting a market-leading client in the search for a highly capable Service Delivery Manager to join their Intelligent … Customer function within IT Services. This is a fantastic opportunity for someone with a strong background in IT service delivery and vendor management, who thrives in a complex, multi-vendor environment. In this role, you’ll work closely with the Service Delivery Lead to ensure services are delivered effectively, suppliers are aligned with business goals, and … the technology function continues to operate securely, efficiently, and in alignment with best practices. Key Responsibilities Monitor and manage delivery of IT services against agreed service levels. Control the full lifecycle of IT assets—from acquisition to disposal. Support financial planning and analysis across IT services. Drive supplier performance and ensure alignment with strategic sourcing goals. Manage formal More ❯

Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service Delivery Manager to join us. Our Service Delivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the service More ❯

Development and UCD Version 1 are a global leader in business transformation. For nearly three decades we’ve grown our expertise in cloud, data and AI, application modernisation and service delivery management. As a consultancy and service provider we focus on our core values to drive our continued growth. We have a technology-driven approach and are … proud to be partnered with Oracle, Microsoft, Red Hat and Snowflake. Service Reliability Group (SRG) is the Managed Services Practice within Version 1. With delivery functions focused across Service Desk, Applications, Database, Platform and Governance, this team supports and collaborates with customers across the UK and Ireland. Job Description The success of the role of the Service Delivery Manager is built on the ‘Trust’ relationship between them and their clients. You may be responsible for several customers, so the ability to build and maintain solid relationships is key to delivering high satisfaction ratings. Manage all 3 sides of the Strategic Triangle – Customer Satisfaction: Employee Engagement; and Profitability Monthly and quarterly forecasting of team costs More ❯

Join or sign in to find your next job Join to apply for the Service Delivery Manager role at Mitel Join to apply for the Service Delivery Manager role at Mitel Get AI-powered advice on this job and more exclusive features. At Mitel, you will have the opportunity to help businesses connect, collaborate … a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview Responsibilities: Ensure contractual service levels are met or exceeded, with proactive monitoring and issue management. Lead regular service reviews, providing performance reporting and driving actions for service improvement. Act as the … primary operational contact for key customer accounts, ensuring consistent service delivery and customer satisfaction. Collaborate with internal teams and partners to align service delivery with customer expectations and evolving business needs. Work closely with Account Management to ensure alignment between service delivery and commercial strategy, supporting customer retention, renewals, and growth opportunities. Drive a More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Introduction Service Delivery Manager - Data & Analytics Location: UK (Flexible with some travel as required) Company: Compass Group UK & Ireland Join Compass Group UK & Ireland , the nation's leading provider of food and support services. Serving millions … leisure, and business & industry sectors, we're committed to innovation and continually enhancing our digital and data capabilities to deliver exceptional customer experiences. We're seeking an experienced and service-driven Service Delivery Manager (SDM) to oversee the performance and continuous improvement of our Data & Analytics services . You'll be instrumental in ensuring reliable, high … quality service delivery across our modern data ecosystem, including platforms like Informatica , Amazon Redshift , Microsoft Fabric , Power BI , and PowerApps . This role is perfect for someone passionate about operational excellence, skilled in stakeholder management, and experienced in managing outsourced partners and ITSM processes (e.g., TOPdesk). Key Responsibilities Own and manage end-to-end service delivery More ❯

Service Delivery Manager page is loaded Service Delivery Managerlocations: Birmingham (Remote): London (Remote)time type: Full timeposted on: Posted Todayjob requisition id: R012113At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing … a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: Responsibilities: Ensure contractual service levels are met or exceeded, with proactive monitoring and issue management. Lead regular service reviews, providing performance reporting and driving actions for service improvement. Act as the … primary operational contact for key customer accounts, ensuring consistent service delivery and customer satisfaction. Collaborate with internal teams and partners to align service delivery with customer expectations and evolving business needs. Work closely with Account Management to ensure alignment between service delivery and commercial strategy, supporting customer retention, renewals, and growth opportunities. Drive a More ❯

in your career and take ownership of a driven technology team? We’re looking for a Head of IT to join our clients team and to ensure seamless operations, service excellence, and security across their IT landscape. This is a hands-on leadership role where you’ll drive the strategic roadmap of the team to ensure efficiency across all … into a new business and own the direction that IT goes to ensure continuous improvement and resilience as the business grows. What You’ll Do: Own and optimise IT service delivery to ensure maximum uptime and performance Manage and enhance IT infrastructure (Azure, networking, cloud security) Lead the Service Desk team, ensuring top-tier support and SLAs More ❯

Birmingham, B16 8PE Job Summary Please refer to Job Description Job Description Proud to serve. Proud to keep justice going. If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS). About Us … HMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Spread nationally over several sites, our Courts and Tribunal Service Centres CTSCs deliver services … through several jurisdictions known as ‘service lines’. These include Social Service & Child Support, Family Public Law, Probate, Crime, Immigration & Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license/car tax), and supporting audio video hearings. We’re looking for individuals who are committed to public service More ❯