Remote Sr. Customer Success Manager - London, UK
- Hiring Organisation
- Cockroach Labs
- Location
- Ipswich, Suffolk, UK
ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies … based in London, UK to be eligible for this role. You Will Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion. Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value. Lead Executive ...