Head of IT Service and Operations
- Hiring Organisation
- Robert Half
- Location
- London, United Kingdom
- Salary
- £ 80 K
CIOA senior IT leadership role with real ownership and influenceAre you an experienced IT leader who thrives at the intersection of service, operations, governance, risk and transformation We're looking for a Head of IT Service & Operations to take ownership of the end-to-end performance, resilience and governance … global and third-party technology providers.Set and manage SLAs, OLAs and KPIs, ensuring IT performance is aligned with business outcomes.Lead major incident and problem management governance, driving root-cause analysis and continuous improvement.Own the vendor management and multi-supplier governance framework.Take accountability for the UK IT risk ...