9 of 9 Root Cause Analysis Jobs in the City of London

documentation of modern, secure, and scalable software systems (mostly Java-based with AWS cloud architecture) Investigate issues in production, review logs, and assist in root cause analysis Map and document APIs, data flows, integration points, and system processes Collaborate in Agile teams (Scrum/Kanban) and support … user story refinement, testing, and delivery Communicate technical insights clearly across teams, clients, and stakeholders Your profile : Background in software engineering or systems analysis, with a solid understanding of the SDLC Familiarity with Java, Spring Boot, and microservices architecture Experience with REST/SOAP APIs, SQL queries, and writing More ❯

of risk management, regulatory compliance, and ServiceNow best practices. Proven ability to deliver solutions in regulated environments (finance, insurance, critical infrastructure). Experience in root cause analysis, troubleshooting, and problem-solving complex IT issues. Excellent communication, leadership, and collaboration skills. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified More ❯

strong focus on automation Promote and embed DevOps best practices, including CI/CD processes and principles Lead the resolution of service incidents, including root cause analysis and stakeholder communication Work collaboratively across teams to ensure systems meet security, performance, and operational standards Create and manage infrastructure More ❯

advance and configure SIEM and EDR systems to optimise threat detection and response in Azure environments. Incident response: investigate and mitigate security incidents, applying root cause analysis and remediation. Security testing: conduct regular application and network security assessments to identify vulnerabilities. Threat intelligence: monitor the cybersecurity landscape More ❯

prioritisation and delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with … major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team within Financial Services, ideally an understanding on More ❯

prioritisation and delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with … major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team within Financial Services, ideally an understanding on More ❯

IaC principles. As part of the infrastructure team, your responsibilities will include automating the management of the hosting estate, handling support, escalations, incidents, and root cause analysis, and advocating for automation and IaC. Experience required: Experience in a financial services, commodities or trading environment (preferred) Proficiency with More ❯

release services, automation and troubleshooting Experience of utilising tools and technology across the software development lifecycle Experience using data to drive decisions, priority and root cause analysis programming experience Kubernetes and Docker Deploy and release services experience Experience with Greenfield projects ideally 6+ years relevant experience Grafana More ❯

richness and level of data used by the business. Develop, update, and maintain technical documentation for software projects. Resolve service defects and incidents, performing root-cause analysis. Collaborate with business partners to understand requirements and translate them into fit-for-purpose solutions. Assist in the implementation of change More ❯