1 to 25 of 43 Root Cause Analysis Jobs in the City of London

designs and guidance to the Database Operations team. Take responsibility for the implications and impact of technical design decisions. Resolve performance issues and support root cause resolution. Perform thorough impact analysis for assigned database infrastructure activities and understand their effect on business operations. Respond to issues … infrastructure, administration, maintenance, design, and related technologies. Proven ability to troubleshoot database connectivity, infrastructure, and performance issues across multiple operating environments. Ability to perform root cause analysis and impact analysis for database-related issues. Experience installing, upgrading, testing, and monitoring database infrastructure and equipment. Ability ...

Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

Security infrastructure, identifying and investigating faults or anomalies Troubleshoot Network and Security infrastructure issues, using logs, monitoring tools, packet captures to identify the root cause Manage client onboarding, client access requests and decommissioning requirements Liaise with telecommunication and network service providers to troubleshoot leased lines, circuits and connectivity … support live exchange platforms during operational hours Create and maintain high-quality documentation of the Network and Security infrastructure Participate in incident investigation and root‐cause analysis, escalating issues where appropriate Support internal teams requirements when requested Contribute to the delivery of network and security projects, with ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer … with a proven ability to lead and mentor. Role Responsibilities Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform. Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

Ansible Experience building and managing CI/CD pipelines using GitLab CI/CD, GitHub Actions, Jenkins or similar Experience with incident response, root cause analysis and driving improvements to the reliability and performance of production systems Commercial experience with Microsoft Azure or another major cloud platform … Linux-based production environments Build and improve containerised environments using Docker and Kubernetes Diagnose complex infrastructure, networking and performance issues, supporting incident response and root cause analysis Develop automation, Infrastructure as Code and CI/CD processes to improve engineering efficiency and reliability Implement and enhance monitoring ...

application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding … administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical ...

PECI and Workday APIs to support business and HR processes. Owning the day-to-day performance, monitoring and support of integrations, resolving issues through root cause analysis and implementing sustainable improvements. Partnering with People, Payroll, Finance, IT teams and external vendors to translate business requirements into effective … interpreting technical specifications, working with vendor integrations and translating business requirements into effective technical solutions. Strong analytical and problem-solving skills, including integration monitoring, root cause analysis, defect resolution and driving long-term system stability improvements. Strong written and verbal English communication skills, with experience working ...

vulnerabilities. Analyze large datasets to build, optimize, and maintain fraud detection rules, models, and workflows that improve fraud prevention and operational efficiency. Conduct root cause analyses to investigate client issues, identify contributing factors, and develop effective solutions. Deliver impactful analyses and recommendations to both technical and non-technical … performing advanced analytics using Python (including pandas, scikit-learn, and matplotlib), R, or similar analytical tools. Strong proficiency with SQL and Excel for data analysis, reporting, and performance monitoring. Experience investigating fraud, financial crimes, or suspicious activity, including account takeover, card-not-present fraud, money laundering, and social engineering ...

one. Own the ongoing optimisation roadmap: a prioritised backlog of configuration changes and new procedures, sequenced weekly and defended on evidence. Diagnose underperformance to root cause using your own case sampling, referred and declined case analysis, complaint themes and advisor insight, rather than the partner’s reporting … having abandoned your own idea when the numbers did not support it. A data‐led approach: comfortable in contact analytics, measurement design and structured root‐cause analysis, and hard to sell to Product management craft: outcome ownership, prioritisation by value, backlog discipline, in‐life iteration. Enough technical ...

London to ensure the stability, performance and smooth operation of business-critical systems across both front and back-office functions. The role involves conducting root cause analysis, proactively resolving recurring issues and driving continuous improvement through process optimization, workflow enhancements and automation. In addition to leading … holidays as required. Proven experience in a fast-paced technical support environment, with a strong focus on user experience. Analytical mindset with expertise in root cause analysis. Experience in a similar role, with a strong technical skillset. Previous experience in financial services is advantageous. Strong understanding of network ...

measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data … models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams’ Business Process Owners ...

problem management, and vendor governance across high-volume trading systems. KEY RESPONSIBILITIES Act as senior escalation point for incidents and major incident management Lead root cause analysis, trend analysis, and process improvements Design service measures, SLAs, and monthly reporting Manage third-party vendors and service providers ...

reliability, scalability, security, performance, and resilience. Establish and maintain service level objectives (SLOs), service level indicators (SLIs), and error budgets. Lead major incident management, root cause analysis, problem management, and post‐incident review processes. Drive cloud modernization initiatives and support application migrations to Azure, AWS, and containerized ...

assist with asset audits and reporting. Apply ITSM best practices across incident, request, problem, change, knowledge, and asset management; identify recurring issues, contribute to root‐cause analysis, and implement or recommend lasting corrective actions. Support incident response and outage communications, monitor the ISHelp Slack channel, and participate ...

Implement proactive monitoring, alerting and observability for database services Participate in incident response, problem management and post-incident reviews Drive continual improvement through automation, root cause analysis and operational learning Reduce operational toil through self-healing and automation where practical Database Modernisation (15%) Support the evolution ...

requirements, user stories, and acceptance criteria to identify test scenarios. Execute automated and manual tests where required to ensure high-quality releases. Perform debugging, root cause analysis, and defect reporting through tools like Jira or Azure DevOps. Quality Assurance & Collaboration Work closely with Product Owners, Business Analysts ...

requirements, user stories, and acceptance criteria to identify test scenarios. Execute automated and manual tests where required to ensure high-quality releases. Perform debugging, root cause analysis, and defect reporting through tools like Jira or Azure DevOps. Quality Assurance & Collaboration Work closely with Product Owners, Business Analysts ...

development teams. Collaborate with cross‐functional teams to improve product quality, identify risks, and advocate for automated testing best practices. Participate in requirement analysis, sprint planning, and backlog grooming to ensure quality is built in from the start. Drive adoption of automation tools, frameworks, and best practices across teams. … Jenkins, Azure DevOps, etc.). Experience with Agile, DevOps practices, and containerized environments (Docker, Kubernetes). Knowledge of test design techniques, debugging, and root cause analysis. Experience with version control tools (Git) and code review practices. Understanding of performance testing, security testing, or reliability engineering is a plus. ...

/TLS, IAM, OIDC, Secrets Manager, KMS, and cloud security best practices. Incident Response & Observability: Skilled in troubleshooting using logs, metrics, alarms, deployment history, root cause analysis, rollback decisions, and operational runbooks. Linux & Automation: Strong Linux and Git fundamentals with Bash/Python scripting ...

applying threat intelligence to investigations and to improve detections is highly desirable. Primary Responsibilities Coordinate and triage response to cybersecurity events and conduct forensic analysis across endpoints, networks, cloud, and SaaS. Integrate threat intelligence into investigations (e.g., enrich IOCs, map activity to MITRE ATT&CK, identify likely threat actors … Priority Intelligence Requirements), collection plans, and feedback loops to refine detections. Work closely with the SOC to investigate incidents and deliver containment, remediation, and root cause analysis; produce high-quality intel-informed incident reports. Create and tune detections (e.g., SIEM/SOAR, EDR) using intelligence signals (TTPs ...

across the organisation Pair with your teammates, expand your knowledge and contribute to the delivery of high-quality, tested, maintainable code Investigate and perform root cause analysis on bugs, putting on your detective hat and diving into the code when necessary Discuss and design software architecture ...

profiling. Real estate context is a plus but not required. Designing and implementing stable, automated ingestion pipelines from diverse sources. Owning production troubleshooting and root cause analysis. When things go wrong, you diagnose and resolve pipeline failures, performance issues, and data quality problems by working through code, logs … skills Systems thinking. You see the bigger picture and build for scale rather than for the ticket in front of you. Production troubleshooting and root cause analysis. You diagnose and resolve pipeline failures, performance issues, and data quality problems under pressure, working through code, logs, and documentation systematically ...

effectiveness of IT and Information Security controls, identifying areas for improvement and supporting remediation activities.• Leading risk and control assessments, control testing and scenario analysis, ensuring risks are accurately captured, monitored and reported.• Supporting the ongoing development and enhancement of our Enterprise Risk Management (ERM) and IT & Information Security … risk frameworks.• Providing oversight of security incidents, operational events and control failures, ensuring robust root cause analysis and appropriate corrective actions are implemented.• Ensuring compliance with relevant regulatory requirements, industry standards and internal policies, while supporting internal and external audit activity.• Producing meaningful risk reporting and insights ...

PowerShell, Bash, Python or similar tools. Experience with configuration management tools such as Ansible. Experience with application servers, middleware and databases. Strong troubleshooting and root cause analysis skills. Desirable Criteria Experience integrating Artifactory, Xray and SonarQube into CI/CD pipelines. Experience with application release management, dependency ...

teams, and governance forums. Govern testing practices across functional, integration, end-to-end, data, AI, and non-functional testing disciplines. Ensure consistent defect management, root cause analysis, quality controls, and governance compliance. Maintain alignment across Agile, Product-led, Hybrid, and traditional delivery models. Own Quality Engineering strategy ...