this includes through-life design support activities, product improvement, lessons learned and the management of small projects. Job Description Essential Responsibilities: Provide post-design support of engineering issues, establishing rootcauseanalysis and process improvements as appropriate. Managing obsolescence issues, including re-design, risk analysis, cost, last-time-buy, documentation configuration and customer approval. Ensuring adherence … colleagues. Identify, develop, and implement continual improvement practices in all business areas worked also ensuring all lessons learnt back into relevant design teams. Support of customer returns with detailed rootcauseanalysis and investigation. Responsible for Supply Chain design engineer support Accountable for cost analysis, OEM & work with PSE on customer returns, and recommend ideas for More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to peers. Experience Experience of developing and maintaining client and server-side applications. Experience of developing and maintaining infrastructure as code. Experience of developing using AWS. Experience of debugging, rootcauseanalysis and resolution of production issues. Experience with unit, integration, and end to end testing tools and practices (e.g. Jest, Playwright). Experience with integration and More ❯
mentoring to peers. Experience of developing and maintaining client and server-side applications. Experience of developing and maintaining infrastructure as code. Experience of developing using AWS. Experience of debugging, rootcauseanalysis and resolution of production issues. Experience with unit, integration, and end to end testing tools and practices (e.g. Jest, Playwright). Experience with integration and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
making confident decisions. Ensuring that design has a clear brief and measures of success as part of a balanced scorecard. Ensure that we design solutions based on problems using rootcauseanalysis Use research approaches like competitor analysis to find opportunities for improved journeys. Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive … products and services from concept to implementation. Strong communicator who can explain design decisions clearly and adapt messages for different audiences. Embrace user and internal community feedback Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Collaborative and open, thriving in cross-functional squads. Familiar … in UX or product design roles. Proven ability to deliver end-to-end design work with measurable impact. Experience applying WCAG accessibility standards to real-world designs. Strong critical analysis skills Understanding of behavioural design principles and how to apply them responsibly in practice. Experienced at delivering impactful and measurable user experiences Strong communication and presentation skills, with evidence More ❯
Employment Type: Permanent, Part Time, Work From Home
in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct rootcause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery … meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough rootcause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual career development. Excellent communication skills, both written and verbal, with the ability to build More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
production environments for smooth rollouts Document processes and share knowledge with team members Participate in change management activities, including CAB meetings Provide 2nd/3rd line incident resolution and rootcauseanalysis reports Collaborate with deployment teams to drive continuous improvement Offer on-call and out-of-hours support as required (rota basis) Travel within the UK More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sanderson
documentation Support compliance with internal processes and security policies What You'll Bring Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset focused on rootcauseanalysis and continuous improvement Collaborative attitude - eager to share knowledge and learn from others Risk-aware approach to identifying and resolving potential issues MUST BE ELIGIBLE More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sanderson
with internal processes and policies What We're Looking For: Strong organisational and time management skills Experience working to ITIL best practices A proactive mindset with a focus on rootcauseanalysis A collaborative approach to knowledge sharing and learning A keen eye for identifying risks and improvement opportunities Relevant Technologies and Skills: Experience with some of More ❯
and maintain IT hardware, including lifting and installing heavy equipment. Proactively monitor complex environments and record issues, faults, and resolutions. Diagnose and resolve network, hardware, and software issues. Conduct root-causeanalysis and propose resolutions for technical issues across Windows/Linux servers, virtualisation, and networking. Maintain inventories of hardware/software and manage logistics for replacements. More ❯
and issues. Develop and manage detailed project plans, schedules, budgets, and financial performance, including resource and timesheet approvals. Drive risk management, issue resolution, and scope/change control, using rootcauseanalysis and corrective actions where needed. Partner with Programme Managers, technical leads, and PMO teams to align delivery and share best practices. Promote continuous improvement in More ❯
and issues. Develop and manage detailed project plans, schedules, budgets, and financial performance, including resource and timesheet approvals. Drive risk management, issue resolution, and scope/change control, using rootcauseanalysis and corrective actions where needed. Partner with Programme Managers, technical leads, and PMO teams to align delivery and share best practices. Promote continuous improvement in More ❯
and issues. Develop and manage detailed project plans, schedules, budgets, and financial performance, including resource and timesheet approvals. Drive risk management, issue resolution, and scope/change control, using rootcauseanalysis and corrective actions where needed. Partner with Programme Managers, technical leads, and PMO teams to align delivery and share best practices. Promote continuous improvement in More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
. Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, rootcauseanalysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
. Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, rootcauseanalysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
Developer, you'll have the opportunity to work across the end-to-end software development lifecycle (SDLC). You'll play a crucial role in ensuring code quality, performing rootcauseanalysis, and conducting peer code reviews. Working with cloud-based software, you'll also take part in design discussions and product specification meetings, contributing to both More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Morson Talent
Act as the main point of contact between Manufacturing and Man Eng for all CMM-related matters. • Conduct and analyse Gauge Repeatability and Reproducibility (R&R) and Measurement Systems Analysis (MSA) studies. • Review and validate CMM programs to ensure they meet engineering requirements and best practices. • Provide technical feedback to CMM programmers and production staff based on study results … and performance analysis. • Manage the validation cycle of CMM programs across multiple components. • Investigate and resolve CMM and inspection-related issues through rootcause analysis. • Provide support in Modus and Camio programming to improve CMM efficiency and accuracy. • Act as a consultant on inspection methods, helping to develop and implement more robust measurement strategies. CMM Engineer Skills & Experience … R&R/MSA studies. • Familiarity with engineering drawings, GD&T (Geometric Dimensioning and Tolerancing), and aerospace quality standards. • Excellent problem-solving skills, with the ability to perform thorough rootcause analysis. • Strong communication and interpersonal skills, capable of working effectively with both engineering and production teams. • Ability to balance day-to-day production support with continuous improvement More ❯
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
Gloucester, Gloucestershire, South West, United Kingdom
People Solutions
and maintain effective Business Management Systems and procedures across the organisation. Support the implementation of APQP processes and maintain documentation to support product and process quality. Manage non-conformances, rootcauseanalysis, corrective actions and preventive measures. Monitor manufacturing performance data, identifying improvements for scrap reduction and right-first-time performance. Support responses to customer and supplier More ❯
on Safety, Quality and Cost. Conducting daily system audits and providing support to the operations team with regards to digital process control and training staff to build capability. Conducting RootCauseAnalysis (RCA) involving operations, product development, sales and engineering as required. Assisting and mentoring operational team members to better understand the automation controls and impacts, including More ❯
setting. Strong knowledge of mechanical and electrical systems (hydraulics, pneumatics, PLCs, AC/DC drives). Proficient in CAD software (SolidWorks, AutoCAD) and Microsoft Office/Project. Skilled in rootcauseanalysis, 8D, FMEA, and fault-finding techniques. Excellent communication, organisation, and problem-solving skills. Comfortable working under pressure in a dynamic, shop-floor-focused environment. Experience More ❯
Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to rootcauseanalysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯
Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to rootcauseanalysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯
You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting rootcauseanalysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution More ❯
as first line support to software customers, acting as a triage for the development team. Ensuring urgent cases get the required prioritisation. Be responsible for customer feedback surveys, providing analysis for management Ensure that any additional commercial opportunities with existing customers are optimised and that positive customer relationships are maintained. Lead on delivery of Customer Satisfaction data collection, rootcauseanalysis of results and staff training for Software Services teams. Ad-hoc duties as required This role would lend itself to someone who highly organised and likes to be involved in all aspects of a project lifecycle.There is a full job description to review for this opportunity so If this role offers the type of challenge More ❯
a hands-on approach, excellent fault-finding skills, and a strong eye for detail. Key Responsibilities: Conduct both manual and automated testing on electronic products. Perform fault finding and rootcauseanalysis on customer returns. Ensure all testing processes meet industry and safety standards. Complete and maintain accurate documentation and test reports. Carry out Environmental Stress Screening More ❯