1 to 25 of 29 Root Cause Analysis Jobs in the South West

an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯

an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯

Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which … the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities * Call and incident Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First More ❯

management activities. Champion enterprise process frameworks and build trusted relationships across the business. Requirements: Strong knowledge of structured methodologies such as LEAN, Kaizen, or Six Sigma. Skilled in requirements analysis, root cause analysis, gap analysis, decision analysis, and SWOT. Ability to interpret large datasets and deliver actionable insights. Experience with Microsoft Dynamics 365, Visio More ❯

who enjoys working with non-technical stakeholders, translating complex data requirements into clear, actionable outcomes that drive smarter decision-making. You'll play a hands on role in data analysis, transformation and root-cause investigation helping the business get to the "why" behind the numbers. We need someone who's confident navigating modern data stacks and comfortable … meaningful intelligence. What you'll be doing: Partnering closely with non-technical teams to understand and define data requirements Translating business questions into SQL queries, reports, and dashboards Performing root-cause analysis to identify data quality or process issues Working with Matillion ETL to design, optimise and maintain data pipelines Supporting the development and maintenance of Snowflake More ❯

performing quality audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of Root Cause Analysis Experienced in trend analysis Experience in effectiveness review (maintaining KPIs, etc. More ❯

optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯

Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and root cause analysis skills. Organised, professional and results-driven with excellent attention to detail. Team-focused, self-motivated, and enthusiastic with a desire to learn. Customer-focused with strong More ❯

awareness of Bash, Python, Git Exposure to McAfee EPO/ENS Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset with a focus on root cause analysis Willingness to share knowledge and learn from others Ability to identify and mitigate risks Additional Information Due to the nature of the work, applicants must More ❯

Basic understanding of cybersecurity concepts, including anti-virus software, patching, and data backup/recovery Strong ability to diagnose, analyse, and resolve complex technical issues, often requiring investigation and root cause analysis Ability to document troubleshooting steps, resolutions, and knowledge base articles for future reference and support The ideal candidate will have significant experience of working in More ❯

Understanding of Networks, Routers, DMZ and Switches. Extensive Core Linux administration skills. Core MS Windows administration skills. Experience of VMware vSphere virtualisation systems. Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or More ❯

. Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and More ❯

solutions and Cisco Umbrella integration. Driving Business Change: Collaborate with cross-functional teams to support business requirements and digital transformation initiatives. Managing Our Estate: Troubleshoot complex network issues, lead root cause analysis, and drive network automation and orchestration efforts using tools such as Ansible and Terraform. Required Skills & Qualifications: Certification: Bachelor’s or Master’s degree in More ❯

maintain network and platform equipment within client sites and the company's private global media network Troubleshoot and resolve complex connectivity and platform issues, driving first-time fixes and root-cause analysis Provide responsive, customer-focused support via phone and email, meeting SLAs and ensuring high satisfaction Collaborate with engineering and development teams on escalations, provisioning projects More ❯

skills. Coaching and development skills. Ability to drive performance remotely as well as face to face. Data analytic skills to understand trends. Strong understanding of complaint handling frameworks (e.g., root cause analysis, escalation protocols). Familiarity with call quality monitoring tools and scoring systems. Ability to work with scheduling and workforce management tools. Experience Collating and analyzing More ❯

Sector. Role Troubleshooting and resolution of complex networking incidents and escalations via tickets Act as an escalation point to our 1st line team Monitoring and fixing of networking alerts Root cause analysis and reporting of network trends Major incident resolution often working with 3rd party on-site engineers On-call support (escalations only, as part of rota More ❯

Mentor junior recruiters: Support the growth and development of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end More ❯

Mentor junior recruiters: Support the growth and development of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end More ❯

controls (e.g., access, change, application, general IT controls) Conduct gap analyses against different frameworks such as ISO 27001 Maintain and enhance the IT risk register, tracking mitigation activities Manage root cause analysis for capacity-related incidents and implement preventive measures Stakeholder Engagement Collaborate with senior leaders, CIOs, and programme managers to align IT capacity with strategic initiatives … Present risk assessments and capacity plans to leadership Promote risk-aware decision-making across technology teams Reporting & Analysis Produce insightful reports on capacity, performance, and trends Integrate capacity metrics into IT risk assessments and executive reporting Support internal and external audits, including evidence collection and walkthroughs Collaboration & Tool Management Work closely with IT operations, service delivery, and project teams More ❯

Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to root cause analysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯

tasks (e.g., asset organisation, event prep checklists). Prepare for peak season by building templates, automations, and onboarding resources. Support the wider team by testing new features and providing root cause analysis for recurring issues. About You (Required) Customer-focused — you always put customers first, treating queries, complaints and refunds with the respect and detail that they More ❯

over the coming years and take their patented products across multiple industries. The Role: Design and Assemble Testing Rigs Rigorously test products for structural, mechanical, leakage and flow issues Root cause analysis and reporting Continuous Improvement of processes to aid development 40 hour week - based in Bristol, occasional site visits The Person: Mechanical Engineer or similar Background More ❯

Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct root cause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and integrations. Provide second-line technical support and build tools to enhance user experience. More ❯

escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data More ❯

efficiency and reduce costs. Driving business change - Collaborate with cross-functional teams to support business requirements and digital transformation initiatives. Managing our estate Troubleshoot complex network issues and lead root cause analysis. Drive network automation and orchestration efforts using tools such as Ansible, Terraform, or similar. What we can offer you Not only do we offer free onsite More ❯