16 of 16 Root Cause Analysis Jobs in Leeds

hybrid and flexible working arrangements available. Please consult your recruiter for details. Grade: GG10 - GG11 Referral Bonus: £5,000 Job Description Serve as the point of escalation for intrusion analysis, forensics, and incident response queries. Provide root cause analysis for complex, non-standard findings and anomalies without existing playbooks. Mentor team members and share knowledge proactively. … red team and pentest findings to improve detection rules. Provide forensic support and threat emulation to improve alert triage and accuracy. Identify gaps in SOC processes, data collection, and analysis, demonstrating the need for improvements through scenarios and red teaming. Perform complex threat hunting, automation, and analytic enrichment tasks. Set vision and milestones for emulation and detection capabilities, influencing More ❯

cloud environments, including compute and storage scalability Containerisation & Virtualisation: Familiarity with virtual and physical server provisioning, especially in strategic data centres Platform Resilience & Observability: Designing for uptime, performance, and root cause analysis. Web Services & APIs: Used for Integration with 24+ LBGI systems Batch Processing: Understanding of batch suite performance and scheduling constraints RPA & Automation (Batching): Familiarity with robotic … process automation Log Aggregation & Analysis: Tooling for log interrogation and root cause analysis (e.g., Splunk, Dynatrace). Dashboarding: Real-time analytics dashboards for infrastructure and application health Support & Troubleshooting: Remote operations, incident response, and environment health checks. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting More ❯

whose approach is getting it "right" in tight timescales can make a real difference". As this role includes support, you may have problem tickets to resolve including detailed root cause analysis. A typical day would start with the team's stand-up meeting for the current sprint where you'll discuss your workload and any blockers, or … you may attend a major incident management meeting where as the senior engineer on call have worked on problem root cause and resolution. Next, you may have development coding which could be a new function, problem fix or project related activity. As this role includes support, you may have problem tickets to resolve requiring detailed knowledge on the … RTGS environment is critical to the UK Payments Systems which requires a methodical approach and flexible to work outside core hours as required. Work well under pressure and problem root cause analysis to fix. Minimum Criteria We're looking for someone who has the following key skills and experience: Experience of building effective working relationships with others More ❯

in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for … to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

and a communicative candidate, this is the role for you. Core responsibilities Incident and Problem Management: Own the end-to-end problem and incident lifecycle, ensuring timely resolution and root cause analysis. Drive proactive problem management, identifying recurring issues and working with Product and Engineering to implement preventive measures. Track and report on key metrics like MTTR, % problems … with diagnosed root cause, and incident volume. Continuous improvement: Monitor and manage service levels, ensuring adherence to SLAs and KPIs. Identify areas for improvement and implement changes to optimize performance. Collaborate with team leads to ensure effective resource allocation and workload distribution. Foster a culture of continuous improvement and knowledge sharing within the team. Identify training needs across More ❯

operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯

operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯

in mind and is testable. You'll also: Take responsibility for writing, implementing, and maintaining high-quality and robust API tests, designing and developing frameworks from scratch. Undertake requirement analysis and validation, transforming business requirements into different layers of testing with appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example mapping, writing scenarios, reviews) to act as …/Reqnroll, Cucumber). Knowledge of Mocking Mechanisms with exposure to Wiremock, Interceptor Pattern, or equivalent tools. Experience in building and designing test frameworks. Good experience in defect management, root cause analysis, triage, and reporting. Excellent communication skills for presenting complex technical information clearly. Experience with Git-based source control tools and working in an agile environment. More ❯

Drive reporting improvements and identify technology enhancements to streamline planning and visibility Leverage planning tools and data to simulate supply scenarios, improve accuracy, and drive better decision-making Conduct root cause analysis for any service or inventory disruption, identifying and implementing corrective action ATTRIBUTES & SKILLS (REQUIREMENTS): Bachelor's degree in supply chain management, Industrial Engineering, Business Analytics More ❯

managing stakeholder expectations, and leading a team of manual and automation testers. Your responsibilities will include: Test Planning & Strategy Define and implement comprehensive test strategies and approaches. Oversee test analysis, design, and execution across projects. Ensure alignment with business goals and technical requirements. Quality Assurance Ensure adherence to testing standards and best practices. Drive defect management and root cause analysis. Track and report on test metrics and quality indicators. Stakeholder Management Act as the primary point of contact for testing-related communications. Collaborate with cross-functional teams to ensure quality deliverables. Manage expectations and provide regular updates to stakeholders. Lead, coach, and mentor a team of testers (manual and automation). Foster a culture of continuous … learning and improvement. Conduct performance reviews and support career development. What you'll have: Proven experience as a Test Lead or similar role. Strong understanding oftest analysis, planning, and execution. Experience in defect management, root cause analysis, triage and reporting. Demonstrated ability tolead and develop teams. Hands-on experience with BDD (Behaviour-Driven Development) scripting and More ❯

at the forefront of a seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform root cause analysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on both service and product Carry More ❯

engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring systems (e.g., SCADA, inverter portals) to identify issues and opportunities for improvement. Lead or support root cause analysis investigations for major incidents or repeated failures. Maintain and develop technical documentation, fault-finding guides, and repair procedures. Liaise with inverter and equipment manufacturers for More ❯

the wider product vision. Use performance tools and customer feedback methods to identify growth opportunities and areas for improvement. Provide support to the helpdesk by assisting with incident triage, root cause analysis and providing status updates. Conduct product demonstrations for new features and functionality. Be part of and champion a clear release (Go To Market) strategy. Produce More ❯

operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯

backup technologies. Service Quality and Improvement Monitor service delivery performance metrics and implement improvement initiatives. Develop and implement service level agreements (SLAs) and key performance indicators (KPIs). Conduct root cause analysis for service delivery issues and implement corrective actions. Project Management Manage multiple service delivery projects simultaneously. Develop project plans, allocate resources, and ensure project milestones More ❯