4 of 4 Root Cause Analysis Jobs in Leeds

support and adherence to SLAs. Act as the primary escalation point for complex technical issues before engaging Tier 3 support. Ensure effective incident response, root cause analysis, and problem resolution in alignment with ITIL principles. Work closely with Tier 1 and Tier 3 teams to establish clear More ❯

CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in root cause analysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯

You'll also: Take responsibility for writing/implementing/maintaining high quality and robust API, designing/developing frameworks from scratch. Undertake requirement analysis and validation, transforming the business requirements into different layers of testing with an appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example … Mechanism with exposure to Wiremock, Interceptor Pattern or any equivalent tool. Experience in building/designing test frameworks. Good experience in overall defect management, root cause analysis, triage, and reporting. Excellent communication skills with the ability to present complex technical information in a clear and concise manner. More ❯

per the business needs. The successful candidate will lead key programs/projects at the site level. Will own data collection, Metric base-lining, root cause analysis and data dive deep. Key job responsibilities Look for opportunities to improve system quality and operational excellence. Contribute to team … and Implement Macros: Create and utilize macros to enhance and streamline data collection processes, ensuring efficiency and accuracy in data gathering and handling. Data Analysis and Management: Dive deep into data sets to extract meaningful insights, organize and streamline unstructured data, and optimize data workflows for improved operational efficiency. More ❯