Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
support services. Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing rootcauseanalysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Salt Search
product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide rootcauseanalysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
People First
Lead continuous improvement of the ATP process, driving standardisation, automation, and resilience in execution. Analytics & Reporting Own planning KPIs, including forecast accuracy, bias, inventory turns, and service levels. Conduct rootcauseanalysis and present insights to drive improvements. Support Finance, Commercial, and Executive reporting with accurate, timely data. Continuous Improvement Drive improvements in forecast accuracy and supply More ❯
clinical trials with accountability for quality and compliance Defining and supporting study-level strategies for validating and maintaining eClinical technologies Leading all aspects of digital vendor performance, including KPIs, rootcauseanalysis, and issue customer concern Leading project timelines, documentation, risk mitigation, and communication planning Monitoring financial aspects and ensuring timely delivery of vendor outputs Mentoring new More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
People First
and develop two Logistics Planners. Build team capability to scale with business needs. Promote continuous improvement and process automation within the team. Reporting & Systems Own logistics KPI reporting and rootcause analysis. Ensure systems and tools are used effectively and maintained accurately. Act as a key liaison to IT to support systems development and ensure logistics requirements are More ❯