to agreed SLAs, maintaining high levels of customer satisfaction. Technical Expertise: Implement selected ITIL best practices to ensure that we develop a customer focussed service oriented. Problem Management: Conduct rootcauseanalysis for recurring issues and implement solutions to prevent future occurrences. Stakeholder Management: Develop strong relationships through effective communication and engagement with internal and external stakeholders … for improvement. Compliance: Ensure all processes and procedures comply with regulatory requirements and company policies. Quality Assurance : Ensure that team deliverables are quality reviewed and work with Testing and Analysis functions to ensure releases are tested and fit for implementation Technical Proficiency : Be able to offer technical input into complex solutions while supported by team technical leads Disaster Recovery More ❯
develop a level of understanding that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered from the engineering team, through … the customer and field support. Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics teams. Acting as the technology … software/electronics group and the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues on production-released systems. EDUCATION More ❯
diagrams, cable sizing, interconnection layouts, and protection schemes. Oversee the integration of MV switchgear, cabling, and generator systems (natural gas reciprocating & turbine engines). Lead field testing, commissioning, and root-causeanalysis for system optimization and troubleshooting. Provide technical documentation, including SOPs, installation guides, and engineering specifications. Collaborate with project managers, field technicians, and vendors throughout the More ❯