complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
VMWare), Windows Server, and core IT infrastructure technologies. Experience building and maintaining CI/CD pipelines, preferably in Azure DevOps. Demonstrated experience in troubleshooting infrastructure performance issues and conducting rootcause analysis. Strong communication skills with the ability to collaborate with multi-disciplinary teams. Excellent documentation abilities for producing clear and reusable technical content. #LI-Hybrid Additional Information More ❯
Bath, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Develop a High-Performing DevOps Engineers - recruit and manage a multidisciplinary team responsible for Automation, Observability/Monitoring, Security & Compliance Automation, CI/CD Pipeline, Reliability/Resilience, FinOps, RootCause/Incident Response, Dashboarding/Reporting and 24/7 Runbook & On-Call Coordinators. Drive Platform Automation and Operational Excellence - own and evolve automation strategies, tooling, and … reliability, and consistency across centralised and federated engineering teams. Champion Reliability Engineering and Incident Response - build and embed best practices in site reliability engineering, including proactive monitoring, incident detection, rootcauseanalysis, and continuous improvement to minimise downtime and user impact. Enhance Observability and Operational Visibility - oversee the design, implementation, and evolution of monitoring, alerting, dashboarding, and More ❯
9 Brazennose Street, Manchester, England Hybrid / WFH Options
REPLY LTD
real-world digital solutions in a collaborative environment. Role As a Software Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be instrumental in implementing WM Reply … understood and correctly used. You'll facilitate ongoing support of our software solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting rootcauseanalysis As a Software Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysisMore ❯
high-volume manufacturing. Act as the primary interface for quality-related customer concerns, ensuring timely and effective communication and resolution. Drive customer-focused quality initiatives including product qualifications, failure analysis, metrics tracking, and complaint resolution. Provide detailed feedback and insights to internal operations teams to support continuous improvement. Coordinate quality investigations and implement immediate containment and corrective actions. Monitor … and commercial aspects of customer projects. Strong knowledge of Product Lifecycle Management (PLM) and New Product Introduction (NPI) processes, including: Quality Planning (e.g., Process Flow, FMEA, SPC, MSA, APQP) RootCauseAnalysis (RCA), 8D Problem Solving, and Kaizen methodologies Manufacturing process design, development, and production validation Excellent organisational and presentation skills. Ability to work cross-functionally across More ❯
high-volume manufacturing. Act as the primary interface for quality-related customer concerns, ensuring timely and effective communication and resolution. Drive customer-focused quality initiatives including product qualifications, failure analysis, metrics tracking, and complaint resolution. Provide detailed feedback and insights to internal operations teams to support continuous improvement. Coordinate quality investigations and implement immediate containment and corrective actions. Monitor … and commercial aspects of customer projects. Strong knowledge of Product Lifecycle Management (PLM) and New Product Introduction (NPI) processes, including: Quality Planning (e.g., Process Flow, FMEA, SPC, MSA, APQP) RootCauseAnalysis (RCA), 8D Problem Solving, and Kaizen methodologies Manufacturing process design, development, and production validation Excellent organisational and presentation skills. Ability to work cross-functionally across More ❯
Bath, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
tools across the organisation and identify areas for improvement and automation. Design and deliver training or documentation on Office 365 features and Windows 11 functionality to end users. Perform rootcauseanalysis for system and process issues, proposing viable solutions. Partner with IT to support deployment, updates, and performance monitoring of Windows 11 devices. Assist in data More ❯
160 Victoria Street, 2nd floor Nova South, London, England
REPLY LTD
real-world digital solutions in a collaborative environment. Role As a Software Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size. You'll be instrumental in implementing WM Replys … is understood and correctly used. You'll facilitate ongoing support of our software solutions or part thereof, dependent on complexity and technology, e.g. by troubleshooting, reverse engineering and conducting rootcause analysis. As a Software Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysisMore ❯
Bath, Avon, England, United Kingdom Hybrid / WFH Options
TrueSpeed
across Truespeed’s high-speed fibre network. Key Responsibilities: Oversee daily operations of Truespeed’s network and interconnections Proactively monitor performance and implement continuous improvements Diagnose complex issues, lead rootcauseanalysis, and deliver long-term fixes Drive the implementation of network monitoring and automation tools Collaborate on the network roadmap and infrastructure changes Lead post-incident More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
TrueSpeed
across Truespeed's high-speed fibre network. Key Responsibilities: Oversee daily operations of Truespeed's network and interconnections Proactively monitor performance and implement continuous improvements Diagnose complex issues, lead rootcauseanalysis, and deliver long-term fixes Drive the implementation of network monitoring and automation tools Collaborate on the network roadmap and infrastructure changes Lead post-incident More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Wealthtime
sound and robust complaints framework appropriate to Wealthtime, and for helping the business identify changes that will improve customer outcomes. You will be responsible for conducting and managing our RootCauseAnalysis Framework to ensure we are committed to delivering good Customer Outcomes. The Technical Complaints Analyst will also be responsible for Quality Assurance on both ongoing … the embedding of our Complaints QA function, ensuring outcomes of complaints are delivered in line with our regulatory expectations. Work with the wider team to deliver a more thorough RootCauseAnalysis assessment of complaints, feeding into relevant governance committees. Working with the wider complaints function to improve complaints communications with customers and our advisers. Oversee complex More ❯
Bath, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform rootcauseanalysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN More ❯
Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to rootcauseanalysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯
Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to rootcauseanalysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯
liaison with contractors. Identify common failure modes and areas for Reliability and Efficiency Improvement within Engineering and Production. Apply Reliability Centred Maintenance approaches such as Predictive Maintenance, Preventative Maintenance, RootCause Failure Analysis, Condition Based Maintenance, Failure Modes and Effects Analysis. Apply Reliability analysis techniques such as Vibration Analysis, Condition Monitoring, Oil Analysis etc. … and interest in fixing computing equipment as necessary Drive to continuously improve engineering processes Working knowledge and/or Certification in, condition-based monitoring techniques. A strong understanding of rootcauseanalysis and failure analysis Independence and ambition Here at Jardox there is a great family feel, with a brilliant team spirit where everyone is valued More ❯
liaison with contractors. Identify common failure modes and areas for Reliability and Efficiency Improvement within Engineering and Production. Apply Reliability Centred Maintenance approaches such as Predictive Maintenance, Preventative Maintenance, RootCause Failure Analysis, Condition Based Maintenance, Failure Modes and Effects Analysis. Apply Reliability analysis techniques such as Vibration Analysis, Condition Monitoring, Oil Analysis etc. … and interest in fixing computing equipment as necessary Drive to continuously improve engineering processes Working knowledge and/or Certification in, condition-based monitoring techniques. A strong understanding of rootcauseanalysis and failure analysis Independence and ambition Here at Jardox there is a great family feel, with a brilliant team spirit where everyone is valued More ❯
onsite in Bristol/Start: ASAP/3 months contract + possible extension Inside IR35 Your key accountabilities within the RAN & E2E Performance domain are: Experties in UE log analysis, Wire shark tracing and E2E analysis. Act as a lead for Capacity related evenets. Indentifying the rootcause and define measures to improve underperforming KPIs Analysing Drive … Test logs and Network protocol traces for underperformance & defects in ESN PTT over SRTP. Investigate detected and reported Systematic issues within this element of the ESN Service. Performance rootcauseanalysis using multiple sources of data primarily from: UE Application events/L1/L2/L3 information Drive Test UE logs/Wireshark covering OSI L1 … data. OSS performance data Change logs. Outline and ensure peer teams capture and deliver RAN Design & Performance team requirements in their deliverables. Technical Expertise: Expert knowledge of UE logs analysis Expert understanding of Acuver UE logging tools. In depth knowledge of Mobile networks particularly 4G & Public Safety functionality over LTE with particularly deep understanding design and operation. In depth More ❯