CX Reporting & Operations Specialist (Analyst)
- Hiring Organisation
- RemX
- Location
- Jacksonville, Florida, United States
- Employment Type
- Permanent
- Salary
- USD Annual
will support contact center performance reporting and invoice administration. This role is responsible for transforming operational data into clear, actionable reporting while also supporting SAP purchase order invoice processing and documentation management. The ideal candidate is highly organized, analytical, and comfortable working with data, reporting, and cross-functional teams. … resolve data discrepancies. Support continuous process improvement initiatives through performance analysis and reporting. Invoice Processing & Administrative Support (40%) Process PO-based invoices within SAP and monitor approval workflows. Ensure invoices are properly documented and submitted for payment processing. Research and resolve invoice discrepancies, coding issues, and approval delays. Coordinate ...