solutions, discovery solutions, security operations, governance/risk/compliance, HR, Customer ServiceManagement, IT Operations, reporting & analytics, project & portfolio management, configuration management, asset management, financial management, vendor management, SIAM, integrations Track record of carrying out pre-sales activities with customers Solid understanding of ServiceNow developer APIs, development tools and techniques A good understanding of some of the following: Javascript More ❯
months ending December 2024 totaled $13.8 billion. Mode: Hybrid (2 days working from office) Purpose of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners More ❯
months ending December 2024 totaled $13.8 billion. Mode: Hybrid (2 days working from office) Purpose of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners More ❯
offerings. - Proven track record of exceeding quotas and closing complex, service-led deals. - Strong understanding of value selling in the context of recurring service delivery. - Familiarity with ITSM or SIAM frameworks is a strong plus. - High energy, curiosity, and a proactive, self-starter mindset. - Excellent communication, presentation, and relationship-building skills. - Hands-on experience with CRM and sales tools (e.g. More ❯
