Oversee networks, servers, endpoints, cloud systems, and backups. Maintain IT asset inventory and ensure system availability and security. •Support & Service: Manage the helpdesk, ensure SLA adherence, resolve issues, and report on support metrics and system performance. •Vendor Management: Oversee MSPs and technology partners, ensuring service quality and contract compliance across More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
The Person: Field Service Engineer. Previous experience working on industrial/commercial 3D printing equipment. Full UK driving license. Field Service Engineer, Installation Engineer, SLA, OEM, 3D, Printing, Additive Manufacturing, Service, Repair, Maintain, Electrical, Mechanical, Electro-Mechanical, Fault Finding, Install, Installation, Engineering, Manufacturing, Manchester, Stockport, Birmingham, Bristol, London, Stoke-on More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation: Define, embed, and continuously improve SLA frameworks to ensure business-aligned performance measurement and accountability Change Management: Drive system change initiatives to maximise adoption More ❯
