Horwich, Bolton, Lancashire, England, United Kingdom
Examworks UK
our business. Key Responsibilities Follow established IT support standards and procedures Analyse systems to identify and implement improvements Collaborate on managing L1/2/3 incidents and ensure SLA adherence Troubleshoot application issues and determine root causes Perform regular system maintenance and updates Monitor dashboards for early issue detection Own and manage support cases with proactive customer communication Deliver More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Davies Group
Your career progression is our priority. Team Player : Bring positive vibes, great teamwork, and contribute to a culture that feels like home. Knowledge and Abilities: How We Measure Success: SLA Performance: Youll ace it. Phone Audit: Your phone skills? A+. Lifecycle Metrics: Youll own them. Audit Compliance: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Davies Group
grow. PDRs and learning courses are your secret weapons. Team Player: Positive vibes, great teamwork, and a culture that feels like home. Knowledge and Abilities: How We Measure Success: SLA Performance: Youll ace it. Phone Audit: Your phone skills? A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements More ❯
