2 of 2 SLA Jobs in Cardiff

PCI-DSS, GDPR, PSD2). • Familiarity with fintech standards and third-party integrations (e.g. Decision Engines, ID&V, Swift, ISO 20022). Success Metrics • System Trustworthiness: Uptime, performance, technical SLA adherence. • Compliance Alignment: Passing audits, traceability of changes, secure defaults. • Delivery Efficiency: Timely delivery of roadmap items with minimal rollback or hotfixes. • Security Posture: Number of vulnerabilities found internally vs More ❯

license and any other IT controls as required Ensures that all documentation is archived properly and arranges its disposal at the end of the archive period Monitors compliance of SLA’s and deadlines About You Experience within an IT role within a Service Desk environment Strong communication skills and the ability to explain technical issues in rudimentary terms Vast experience More ❯