that you would not normally have access to in any other MSP. You'll be asked to uphold the high standards defined by the SLA, whilst also having the opportunity to grow and develop you craft in a business that will support you and push you to be the best more »
and other responsibilities as needed. * Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. * Evaluate and recommend hardware products for purchase. Required Technical Skills: * Proficient knowledge and experience with server hardware and compute services. * Strong customer service orientation. more »
We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT sector. A well-established telecommunications company more »
to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. * Deal with customer requests in line with Service definitions and SLA's. * To escalate and manage incidents and requests to vendors in a timely fashion. * Management and documentation of information relating to customer incidents, service requests more »
with IT issues Troubleshoot issues escalated from service desk or internal sources Monitor and maintain the ticket queue and ensure tickets are closed within SLA Support third parties with maintaining the systems Buy, configure and install IT equipment at sites Buy, configure and deploy mobile devices New account creation, maintenance more »
Job Summary e-volve are seeking a Senior Network Engineer to join a fantastic team based in Darley Abbey Mills, Derby. You will need to have experience of networking including voice and data solutions. You will also need to be more »
