2 of 2 SLA Jobs in Dorset

System Coordinator

Hiring Organisation
Randstad Sourceright
Location
Christchurch, Dorset, South West, United Kingdom
Employment Type
Temporary Contract, Hybrid
Salary
£13.96 per hour
central hub for our EV clients and field service engineers—managing live faults, prioritising workloads, and ensuring issues are resolved swiftly within SLA targets. Key Responsibilities Engineer Scheduling: Triage incoming EV infrastructure faults, dispatch field engineers, and dynamically reprioritise workloads when urgent issues pop up. Incident Management: Track incidents through ...

1st Line Support

Location
Bournemouth, England, United Kingdom
workload including:- Providing 1st line support to the service desk escalating where necessary Accountable for monitoring service desk support tickets, adhering to timescales and SLA’s Supporting multiple users with ad hoc queries but also helping to provide published tips which are targeted at reducing the service desk calls Working ...