Incident Manager
- Hiring Organisation
- Vitality
- Location
- Bournemouth, Dorset, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis, SLA compliance Technical Knowledge – Applications, infrastructure, monitoring tools, quick tech adoption Communication – Clear, timely updates to technical and non-technical stakeholders What this role is all about … incident status to stakeholders Coordinate investigations and document steps for root cause analysis Perform trend analysis and proactive Problem Management to reduce recurrence Ensure SLA compliance and governance of Incident/Problem processes Join an on-call rota for significant incidents out of hours What do you need to thrive ...