2 of 2 SLA Jobs in Nottingham

Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates). Triage refund requests accurately and escalate unclear or atypical cases. Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication Reassure patients about refund timelines, progress, and next steps. Communicate with empathy in decline scenarios ...

lineage, data contracts and compliance requirements Working closely with stakeholders to understand data usage, dependencies and impact Ensuring data products meet quality, performance and SLA expectations What Were Looking For Strong experience in data engineering and pipeline development A solid understanding of data modelling, governance and quality frameworks Experience working ...