4 of 4 SLA Jobs in Nottingham

track issues from outset to conclusion. Working methodically to respond to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow and Office 365 and Active ...

strategy. The ideal candidate will be proficient in SQL, Salesforce, and Power BI, and will play a key role in monitoring and reporting on SLA/KPIs to ensure the safety and compliance of our housing services. Day-to-day of the role: Collate and analyse statistical data to produce ...

Analytics and Management Information : You will analyse data outputs and work with business functions to identify and deliver continuous improvement. You will ensure client SLA and KPI’s are met in full. Operations Management: You will support and develop operational teams to deliver high quality outcomes as well as operating ...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise ...