2 of 2 SLA Jobs in Southampton

and leading technology enhancements (particularly around SAP Ariba). Key Responsibilities Manage procurement help desk services, PO/GR processes, and system queries Oversee supplier onboarding, vendor data, and SLA compliance Lead the transformation of data, reporting and analytics to deliver actionable insights Drive system improvements and Ariba optimisation Deliver performance reporting (KPIs, savings, spend dashboards) and ensure data quality More ❯

incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and support remote users for … required. Manage raising and tracking purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all More ❯