Customer Success Manager
- Hiring Organisation
- Chapman Tate Associates
- Location
- Oxfordshire, England, United Kingdom
Based (Occasional Travel) Location: United Kingdom (Remote-first, with occasional travel to HQ in Oxfordshire area) We’re supporting a UK-based, high-growth SaaS organisation operating in the data resilience, backup, and cyber recovery space to hire a Customer Success Manager. This is a high-impact role owning … service-related issues Contribute to improving Customer Success processes, playbooks, and reporting What we’re looking for: 5+ years’ experience in Customer Success, SaaS, IT services, or enterprise software roles Strong hands-on or working knowledge of enterprise backup and data protection platforms such as IBM TSM (Tivoli Storage Manager ...