Technical Support Manager
- Hiring Organisation
- Jobleads-UK
- Location
- York and North Yorkshire, England, United Kingdom
complex client and platform issues. The successful candidate will bring a unique combination of strong people leadership, customer focus, and deep technical expertise within SaaS and cloud-based environments. You will be equally comfortable coaching team members, engaging with senior client stakeholders, and leading the investigation and resolution of complex … reliability, scalability and client experience. Skills and Experience Proven experience leading and developing technical support, service delivery, operations or customer support teams within a SaaS environment. Extensive experience managing teams in fast‐paced, high‐growth technology organizations. Strong technical background supporting enterprise web applications and cloud‐based platforms, including application ...