10 of 10 Salesforce Service Cloud Jobs in the City of London

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

Salesforce Consultant – Agentforce & AI Location: Hybrid, (London) – 1–2 days onsite Duration: 3-4 months (possible extension) Client : Media Lead the rollout of Agentforce for Service and Einstein AI features (Next Best Action, case summarisation, knowledge article generation, reply recommendations). Collaborate with internal Salesforce, Contact Centre, and Operations teams to identify and prioritise AI use cases. … Hands-on configuration of Service Cloud , Flows , Omni-Channel , Case Management , and Knowledge . Shape prompt strategies, behaviour guardrails, and drive AI-enabled service improvements. Deliver demos/playbacks to showcase outcomes to stakeholders. Must have proven experience with Salesforce Service Cloud and Salesforce AI implementations (Agentforce/Einstein). Certifications (Admin, Advanced … Admin, AI Associate, App Builder) and AI-focused Salesforce delivery experience preferred. More ❯

Role: Salesforce Project Manager Rate: £450.00 P/D (Outside IR35) Location: Hybrid (2 Days a Week in London) Length: 6 Months Initial Start Date: September 2025 TechOhana is a specialist Salesforce recruitment partner working exclusively with a key consultancy on a multi-phase digital transformation. They are looking for a contract Salesforce Project Manager to lead … the implementation. This role sits at the heart of delivery — driving coordination, governance, and stakeholder engagement across business and technical teams to ensure success across a complex, enterprise-scale Salesforce programme. Key Responsibilities: Oversee end-to-end delivery of a Salesforce implementation across multiple business functions Build and maintain detailed project plans, timelines, and deliverables Lead cross-functional … teams including Salesforce consultants, developers, analysts, and testers Act as the main point of contact for stakeholders and external vendors Identify and manage risks, dependencies, and resource constraints Support change management and end-user readiness activities Ensure quality control and testing oversight throughout the delivery cycle Provide regular reporting and updates to senior stakeholders Manage budget tracking and vendor More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

Job Title: Salesforce Consultant Location: "Remote" Employment Type: Contract Salary: 500 per day Start Date: 26th of August Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud. We are seeking an experienced Salesforce Consultant … design, configuration, and successful delivery of this key phase of the project. Role Responsibilities: Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions. Design and implement scalable solutions using Sales Cloud and Service Cloud. Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes. … Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities. Deliver documentation and end-user training as required. Ensure best practices are followed across the platform. Job Requirements: Proven experience as a Salesforce Consultant, with hands-on project delivery. Strong knowledge of Sales Cloud and Service Cloud. Experience in designing end-to-end More ❯

Salesforce Solution Architect | 9-Month Contract | £600/Day | Outside IR35 | Remote (Home-Based) We're partnering with a leading organisation in the energy and utilities sector to deliver a transformative Salesforce programme that will modernise customer engagement, streamline operations, and support sustainability goals. This is a build where you'll play a pivotal role in shaping the … architecture and design of the solution from the ground up. As a Salesforce Solution Architect, you'll lead the technical vision, working closely with stakeholders to define scalable, secure, and future-proof solutions. You'll guide the build and design of Salesforce components, integrations, and automations, ensuring alignment with business objectives and industry best practices. Define and deliver … end-to-end Salesforce architecture for a utilities transformation Lead solution design across Sales Cloud, Service Cloud, and Experience Cloud Architect integration's with third-party platforms (e.g. billing, IoT, field service) Collaborate with business and technical stakeholders to translate requirements into scalable solutions Provide technical leadership to development teams and ensure delivery quality More ❯

Job Title: Salesforce Consultant Location: "Remote" Employment Type: Contract Salary: 500 per day Start Date: 26th of August Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud. We are seeking an experienced Salesforce Consultant … design, configuration, and successful delivery of this key phase of the project. Role Responsibilities: Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions. Design and implement scalable solutions using Sales Cloud and Service Cloud. Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes. … Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities. Deliver documentation and end-user training as required. Ensure best practices are followed across the platform. Job Requirements: Proven experience as a Salesforce Consultant, with hands-on project delivery. Strong knowledge of Sales Cloud and Service Cloud. Experience in designing end-to-end More ❯

Salesforce Developer, Remote, £550/day Outside IR35 A well-established client in the media industry is looking to bring on a Salesforce Developer to support and enhance their Salesforce platform, with a focus on Sales Cloud and Service Cloud. The system is heavily relied upon in daily operations and plays a central role in … high-quality solutions that align with business goals. Key Responsibilities and Requirements: Extensive experience integrating Apex, Lightning Web Components, and Aura Components Minimum of 6 years of hands-on Salesforce development experience Strong background in redesigning trigger frameworks and optimising trigger usage Solid understanding of Process Builders and Workflows Ability to take complex business requirements and translate them into … clear, deliverable solutions Deep expertise in Sales Cloud and Service Cloud Strong communication skills and confidence in collaborating with C-level stakeholders Additional Preferred Experience: At least 6 years of hands-on development experience is preferred Experience with API integrations and external system connectivity Proven ability to lead development teams Exposure to Marketing Cloud is a More ❯

Salesforce Consultant 6-Month Contract 500/Day Outside IR35 Remote You will be joining a large-scale organisation undergoing a major Salesforce transformation to enhance its impact in the non-profit sector. This is a greenfield implementation project where your expertise will support the orgainsation streamline its sponsorships, donations, and fundraising. As a Salesforce Consultant, you … ll lead discovery sessions, gather and translate requirements from stakeholders across departments, and configure the platform to support fundraising, service delivery, and community engagement. You'll also support integrations with third-party tools and ensure the system rollout is smooth and scalable. Key Responsibilities Lead requirements gathering and solution design for a non-profit Salesforce transformation Configure and … optimise Sales Cloud, Service Cloud, and Non-Profit Cloud Build workflows and process automations tailored to non-profit operations Support integrations with third-party platforms (e.g. donation systems, email marketing tools) Deliver user training and create tailored training materials Collaborate with stakeholders across fundraising, programmes, and operations More ❯

Salesforce Product Owner Salary – Up to £65,000 London – 3 days per week in the office My client is looking for an experienced Product Owner to take the lead on their Salesforce platform, ensuring they deliver exceptional value across the full customer journey. In this role, you’ll be shaping the product strategy, guiding development, and making sure … their systems stay ahead of the curve in a competitive market. What you’ll be doing: Define and deliver a clear product vision for Salesforce that aligns with business goals. Own the full product lifecycle – from concept through to ongoing enhancements. Collaborate with sales, marketing, development, and customer support to ensure seamless integration and maximum adoption. Analyse customer needs … the voice of the customer, translating feedback into actionable improvements. Track and report on KPIs to measure performance and drive continuous optimisation. What we’re looking for: 5+ years Salesforce experience, with deep expertise in Sales Cloud & Service Cloud. Strong experience with CPQ tools, ideally Salesforce Revenue Cloud is highly advantageous. Proven track record in More ❯