1 to 25 of 96 Salesforce Service Cloud Jobs in the UK

Business Systems Analyst- Service Cloud page is loaded Business Systems Analyst- Service Cloud Apply locations UK-London Office time type Full time posted on Posted Yesterday job requisition id R1797 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most … drive our strong top-line growth. The main responsibility of this position will be to partner directly with our business leaders and key stakeholders to implement new enhancements in Salesforce Service Cloud to support and automate our processes. (Support Global Customer care, Billing & Revenue operations & Professional Services) This is a challenging role, but you will get to … our support agents resolve customer trouble tickets faster?" "What applications can we leverage to make processes more pleasant for internal agents and our customers?" Responsibilities Develop and execute comprehensive Service Cloud strategy aligned with business objectives Lead the configuration and customization of Salesforce Service Cloud to support complex customer service requirements Work closely with More ❯

Marketing Cloud and Marketing Cloud Account Engagement Consultant Ref: Marketing Cloud and Marketing Cloud Account Engagement Consultant Marketing Cloud and Marketing Cloud Account Engagement Consultant Responsibilities: Client Presentations: Assist in preparing client presentations, showcasing Salesforce Marketing Cloud capabilities and proposed solutions. Requirement Gathering: Participate in workshops and client meetings to gather detailed … Analysis: Maintain 'way of working' within teams to execute projects in an efficient and timely manner Solution Design: Collaborate with technical and delivery teams to translate client requirements into Salesforce Marketing Cloud solutions, adhering to best practices. Platform Configuration: Configure Salesforce Marketing Cloud tools to meet client requirements, including troubleshooting, deployment, and data uploads. Testing Support … travel for client meetings, workshops, and training sessions as necessary. Technical Skills: Experience: 2 + years of project delivery experience or functional consultancy covering one or more of the Salesforce Marketing Cloud tools with focus on Marketing Cloud Engagement. Marketing Cloud Account Engagement experience is a plus. Project Management Knowledge: Understanding of Agile project methodology, including More ❯

Salesforce Product Manager Location: London (Hybrid 23 days onsite) Salary: Up to £85,000 per annum (DOE) We are hiring on behalf of our client for a Salesforce Product Manager to own and drive the roadmap for a multi-cloud Salesforce platform. This role is ideal for someone who thrives at the intersection of business strategy … and technical delivery, with proven experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud . Key Responsibilities Own the Salesforce product vision, strategy, and roadmap, ensuring alignment with business objectives. Work closely with stakeholders to gather, prioritise, and refine requirements. Translate business needs into clear user stories, acceptance criteria, and backlog items. … Oversee delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Act as the primary point of contact between business teams and technical delivery teams. Monitor platform performance, adoption, and ROI, recommending enhancements where needed. Champion Salesforce best practices and ensure governance standards are followed. Stay up-to-date with Salesforce releases and More ❯

Senior Salesforce Developer – Marketing & Service Cloud Location: London Bridge (Hybrid – 2 days office-based, 3 days remote) Salary: Up to £90,000 + excellent benefitsHands-on Salesforce Developer wanted to lead a greenfield Marketing Cloud implementation while supporting an established Service Cloud platform. If you’re a certified, capable developer with 5+ years … experience, read on.This is a rare opportunity to join a values-led organisation on a digital transformation journey. As part of a small internal Salesforce team, you’ll take ownership of a new Marketing Cloud implementation, while also working on essential enhancements and support across their core Service Cloud and Experience Cloud platforms. The organisation … delivers critical services to communities across the UK and is investing heavily in its in-house tech capabilities. Responsibilities: Developing and delivering Salesforce features across Marketing Cloud, Service Cloud, and Experience Cloud Leading a new end-to-end Marketing Cloud implementation Translating business requirements into scalable Salesforce solutions using out-of-the-box More ❯

Senior Salesforce Developer – Marketing & Service Cloud Location: London Bridge (Hybrid – 2 days office-based, 3 days remote) Salary: Up to £90,000 + excellent benefits Hands-on Salesforce Developer wanted to lead a greenfield Marketing Cloud implementation while supporting an established Service Cloud platform. If you’re a certified, capable developer with 5+ … years’ experience, read on. This is a rare opportunity to join a values-led organisation on a digital transformation journey. As part of a small internal Salesforce team, you’ll take ownership of a new Marketing Cloud implementation, while also working on essential enhancements and support across their core Service Cloud and Experience Cloud platforms. … The organisation delivers critical services to communities across the UK and is investing heavily in its in-house tech capabilities. Responsibilities: Developing and delivering Salesforce features across Marketing Cloud, Service Cloud, and Experience Cloud Leading a new end-to-end Marketing Cloud implementation Translating business requirements into scalable Salesforce solutions using out-of More ❯

The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Data Cloud Specialist to join our Salesforce Practice in London. This role will play a key part in driving data driven innovations, providing data-driven insights and enabling data-driven decision-making for our enterprise customers. What you'll … be doing: Serve as the Subject Matter Expert (SME) for Salesforce Data Cloud within NTTDATA UK, offering expert guidance on platform capabilities, use cases, cost estimation, and best practices. Collaborate with Salesforce product teams and domain experts to identify opportunities for innovation and future growth leveraging Data Cloud platform. Lead the design and implementation of Salesforce Data Cloud solutions for enterprise clients, ensuring alignment with both business objectives and technical requirements. Architect and manage complex data models and system integrations to facilitate seamless data flow across multiple platforms and systems. Provide technical leadership throughout the project lifecycle, from requirements gathering to final solution delivery, ensuring adherence to best practices. Conduct workshops and technical training More ❯

Salesforce Administrator - ZEISS Location: Cambourne | Full-time | Hybrid Are you a Salesforce pro who loves turning complex needs into clean, scalable solutions? At ZEISS, we're looking for a Salesforce Administrator who thrives on impact, someone who can optimize systems, support cross-functional teams, and bring clarity to fast-moving business processes. If you know your way … around Sales Cloud, Service Cloud, and may be Marketo, and you enjoy working across departments like Sales, Marketing, and Customer Support, this is your chance to make a real difference. What You'll Do Own the day-to-day management of Salesforce (Sales Cloud, Service Cloud) and Marketo Create smart, scalable solutions through … automations, dashboards, low-level designs, and workflow optimization Collaborate with global teams in an Agile setup to support the installation and configuration of Salesforce tools across the business Deliver clear, user-friendly features that support lead management, opportunities, and quoting Proactively improve the system-think beyond fixes: design tools and flows that make everyone's life easier Offer training More ❯

The team you'll be working with: You'll be working with NTT Data UK&I Salesforce Practice under the Delivery and Governance Sub practice, andjoining the Development team for Public Sector/Service Cloud clients! What you'll be doing: Core skills: 6+ years of relevant Salesforce Development Experience Produce Technical Designs and documentations Salesforce Service Cloud and Experience Cloud hands on configuration and administration(inc. lightning page layouts, email/routing, custom object definition, list views, dynamic forms) Expertise on Out of the box capabilities of Service Cloud including Entitlements/SLA Management Implementation of complex Salesforce Flows Knowledge of Salesforce Apex and LWC development Git … software version control Familiar with Salesforce SFDX/Visual Studio Code Comfortable with agile delivery with Jira task management Experience with Devops Deployment - CI/CD Pipeline Ideal/Desired Skills: Salesforce Industry Cloud experience Salesforce SOQL query language and general object model/reporting awareness Advanced Salesforce Apex development experience(inc. defining invocable Flow More ❯

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

The role We are looking to hire a Salesforce Developer to join our Revenue Operations team in London. This is a fixed-term role for 6-months. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend … and expert advisory. If you are an expert in your field, we want to hear from you. Role overview The role will undertake full responsibilities for assigned cases (Sales Cloud & Service Cloud), change requests and project work from the requirements elicitation & validation, to prioritisation of cases and deployment. This will include solution design, build, unit testing, securing … which you will own and manage. To achieve this coordination with 3rd party partners may be required. You will also be responsible for the health and maintenance of the Salesforce platform. You will also be responsible for ensuring any integrations with other systems such as Netsuite, Salesloft, Zoom Info, Google. The team The Revenue Operations team consists of Revenue More ❯

Senior Salesforce Consultant/Senior Salesforce Developer/Senior Salesforce Programmer Location: Hybrid (London/UK 23 days onsite) Salary: £75,000 - £90,000 Plus Benefits We are hiring on behalf of our client for a Senior Salesforce Consultant to play a key role in an exciting organisation-wide Salesforce transformation. This role offers the … opportunity to work across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud in a collaborative hybrid environment. Key Responsibilities Lead end-to-end delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, from requirements gathering and solution design to configuration, development, testing, and deployment. Deliver technical solutions … in Salesforce including custom metadata, Lightning components, Apex code, APIs, and declarative automation. Architect and implement Marketing Cloud campaigns using Email Studio, Journey Builder, Automation Studio, Contact Builder, and personalisation tools. Partner with stakeholders to understand business needs and translate them into scalable, robust Salesforce solutions. Mentor junior team members and ensure adherence to best practices. Drive More ❯

advertised, get an email as soon as we get a new job matching your search criteria. We are recruiting on behalf of our client, who are currently rolling out Salesforce across their organisation. They are seeking a talentedSalesforce Administratorwith strong expertise inService Cloud. This hybrid role offering some flexibility to work from home and from their office (South West … Them? Work in a dynamic and supportive environment that values innovation and initiative. Hybrid working setup for better work-life balance. Opportunity to make a real impact by optimising Service Cloud processes and driving business success. If you're ready to make a move, apply now! Don't miss your chance to join a forward-thinking team where … your skills will be valued and rewarded. Responsibilities Key Responsibilities: Administer and optimise Salesforce Service Cloud to support customer service operations. Configure workflows, validation rules, automation tools, and custom objects to meet business needs. Proactively identify system improvements and implement solutions independently. Collaborate with stakeholders to gather requirements and deliver tailored configurations. Monitor data quality, ensure More ❯

Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking for a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing … complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience … Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k-£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Consultant – Contract Opportunity Location: Remote Rate: Competitive daily rate (Outside IR35) Duration: 6 months (with potential extension) TechOhana have partnered with a leading logistics customer that currently are seeking a strong Salesforce Functional Consultant to join their existing teams for a remote contract opportunity. This is a fantastic opportunity to work on a high-impact Salesforce implementation, partnering closely with stakeholders to drive business transformation across Sales, Service, and Experience Cloud environments Key Responsibilities: Gather and translate business requirements into scalable Salesforce solutions Configure Salesforce products including Sales Cloud, Service Cloud, and Experience Cloud Collaborate with technical teams on solution design, data integration, and custom development Conduct … workshops and user training to ensure adoption and best practice Act as the bridge between business users and development teams, ensuring successful delivery Requirements: Proven experience as a Salesforce Consultant across multiple cloud products Strong understanding of Salesforce best practices, configuration, and declarative tools Excellent stakeholder management and communication skills Salesforce certifications (e.g. Administrator, Sales Cloud More ❯

The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Automotive Industry Architect to join our Salesforce Architecture and Advisory team in London, focusing on clients in the Automotive Domain. The Salesforce Automotive Industry Architect acts as a strategic advisor and expert on Salesforce products and platforms for … within our Automotive clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple … roadmaps. What experience you'll bring: 15+ years of experience in consulting and architecture roles, with demonstrated leadership in driving digital transformations within the Automotive Sector. Proficiency in key Salesforce architecture areas, particularly Automotive Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Sales Cloud Consultant, Service Cloud Consultant and More ❯

Salesforce Developer – Technical Delivery Focus Location: Hybrid (2 days in London office) Type: Permanent | Full-time Represented by 167 Solutions – Your Talent & Tech Partner Are you ready to drive innovation and impact through powerful Salesforce solutions? We're partnering with a leading organisation undergoing digital transformation and seeking a hands-on Salesforce Developer with deep expertise in … Service Cloud and Marketing Cloud to help shape high-performing customer experiences and business processes. What You’ll Do Design and deliver scalable Salesforce solutions using Apex, LWC, and declarative tools Develop across Service Cloud and Marketing Cloud, aligning with sprint timelines and best practices Lead technical delivery including clean, testable code, CI … and improvements Provide platform oversight and resolve both project-based and BAU issues Support knowledge sharing and mentor junior developers What You’ll Bring Proven experience in enterprise-level Salesforce development Strong knowledge of Apex, SOQL, LWC, and API integrations Deep understanding of Salesforce configuration, security models, and data architecture Hands-on experience with CI/CD tools More ❯

Years Qualification: BE/B.Tech/MCA Job Location: London, UK (Work from Office - Hybrid) Job Type: Full Time Requirements: Hands-on xperience in designing scalable and high-performance Salesforce solutions using Sales, Service, Loyalty, Marketing, and Data Cloud. Strong knowledge of integrating Salesforce with external systems using REST/SOAP APIs, middleware (MuleSoft, Boomi etc), and … cloud platforms. Hands-on experience with Lightning Web Components (LWC), Apex, Visualforce, and Salesforce configuration. Ability to design and implement multi-cloud Salesforce solutions with seamless system connectivity. Understanding of governor limits, data modeling, performance tuning, and best design practices. Salesforce CTA, B2C Solution Architect, Integration Architect, or similar certifications are preferred. Key Responsibilities Solution … Design: Lead the end-to-end design of complex Salesforce solutions that align with business objectives, technical requirements, and scalability. Architect solutions that leverage core Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, etc.) and integrate with third-party systems. Technical Leadership: Provide expert-level guidance and mentorship to development teams More ❯

Overview: We're seeking a driven and technically skilled Salesforce Technical Consultant to join our fast-growing delivery team. This is a hybrid role ideal for someone who thrives in both solution design and hands-on delivery. You'll work alongside senior consultants on multi-cloud Salesforce projects, contribute directly to technical build and admin tasks, and … DevOps discipline and systems thinking to the team. Ideal for someone seeking more pace, variety and impact than their current role offers. Key Responsibilities: Translate business requirements into scalable Salesforce solutions across Sales, Service and Experience Clouds. Own configuration, declarative automation and complex data model design. Contribute to technical delivery through Git-managed workflows (source control, branching, CI … . Support integration efforts using standard Salesforce tools and APIs. Build reports and dashboards, manage workflows, assignment rules and validation logic. Maintain documentation, solution designs, and change logs. Participate in Agile ceremonies and collaborate closely with clients and internal teams. What We're Looking For: 5+ years' Salesforce experience across Sales Cloud, Service Cloud and More ❯

Salesforce Administrator Permanent | Hybrid (Slough) | £30,000£40,000 167 Solutions Your Talent and Tech Partner Were hiring for a talented Salesforce Administrator with a minimum of 4 years' hands-on experience. This is an exciting opportunity to join a growing team supporting a business undergoing CRM transformation. The role focuses on Sales and Service Cloud, user support, and delivering internal training and workshops. Key Responsibilities: Own and administer Salesforce Sales Cloud and Service Cloud environments Deliver user training sessions and workshops to enhance adoption and productivity Manage platform configuration, user roles, flows, dashboards, and reports Act as the first point of contact for Salesforce queries, issues, and support Gather … business requirements and translate them into scalable system solutions Maintain system integrity and drive continuous improvement Requirements: 4+ years of experience in Salesforce Administration Strong knowledge of Sales Cloud and Service Cloud Excellent communication skills able to explain technical features to non-technical users Salesforce Administrator Certification (ADM201) is preferred Confident facilitating workshops and supporting More ❯

Salesforce Developer - Flexible Hybrid (Commutable to Nottingham) Location: Hybrid (Remote & Nottingham as required) Type: Full-Time Permanent Salary: £55,000 - £65,000 Start Date: ASAP Join a tech-forward, people-first company where your Salesforce expertise can truly make an impact. We're looking for a skilled Salesforce Developer ready to design and deliver scalable, impactful Salesforce … business growth. The role is mostly remote but you must be able to get to Nottingham for occasional in-person meetings. What You'll Be Doing: Develop and customise Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and declarative tools Implement and support integrations between Salesforce and third-party systems via REST/SOAP APIs, Platform Events … and (where used) Mulesoft Enhance and maintain Sales Cloud and Service Cloud environments for optimal performance and usability Work within CI/CD pipelines to ensure quality deployments and smooth releases Collaborate with internal teams, including project managers and business stakeholders, to understand requirements and deliver technical solutions Resolve bugs and performance issues in the Salesforce More ❯

We are seeking a highly skilled and experienced Salesforce DevOps Lead to join our growing Digital Transformation team at Thames Water. As the UK's largest water company, we are committed to fixing the problems of today and building resilience for tomorrow, using data and technology to drive innovation and deliver real impact. In this role, you will be … responsible for defining and implementing Salesforce DevOps best practices, leading CI/CD pipeline development, and improving the stability, scalability, and security of the Salesforce platform. This position requires deep expertise in Salesforce DevOps, CI/CD tools, environment management, and automation. You will collaborate with cross-functional teams to ensure seamless deployments, enhance developer workflows, and … deliver a reliable Salesforce platform that supports the needs of our customers, communities, and the environment. What you'll do as a Salesforce DevOps Lead DevOps Strategy & Implementation: Develop and implement DevOps strategies for the Salesforce platform. Define best practices for CI/CD, release management, and automated testing. Enhance deployment automation to support Salesforce solutions. More ❯

About the role We are looking for a Marketing Automation Consultant to join our growing Salesforce Marketing Cloud practice. This role is ideal for a solution-oriented professional with hands-on experience inMarketing Cloud Account Engagement (Pardot) and/or Marketing Cloud Engagement. The Salesforce Marketing Consultant position will play a leading role in delivering … end to end Marketing Cloud projects - from discovery and solution design through to implementation, testing and user training. The ideal person will thrive in an agile environment, enjoy delivering meaningful solutions and exceptional client experiences. What a Marketing Automation Consultant will be doing Leading project scoping sessions to understand and capture client goals and key requirements Translating business requirements … best practices and marketing automation strategies as part of ongoing managed support About you As Marketing Automation Consultant, we are looking for someone with: Hands-on experience configuring Marketing Cloud Account Engagement (Pardot) and/or Marketing Cloud Engagement Solid technical understanding of the platforms - their architecture, capabilities, limitations and best practices Proven ability to manage and successfully More ❯

and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our … the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Solution Architect, you'll leverage your extensive technical expertise and leadership skills to drive innovation and excellence within our organization. Responsibilities : Lead the design, development, and implementation of complex … Salesforce solutions, ensuring alignment with clients' business objectives Mentor and guide junior team members, fostering a culture of continuous learning and improvement Collaborate with stakeholders to define system architecture and ensure seamless integration with Salesforce Stay current with emerging Salesforce trends, tools, and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement More ❯