2 of 2 Security Monitoring Jobs in the North East

into infrastructure and networking. This role offers hands-on exposure across core IT operations while gaining real-world experience in networking and cyber security within a supportive, growth-focused environment. If you’ve mastered the basics of service desk support and want to move beyond password resets into real … deployments Supporting Microsoft 365 and core business systems Assisting with network support and troubleshooting Supporting hardware, software, and peripheral issues Contributing to cyber security best practices and security monitoring Escalating and working alongside senior infrastructure engineers Ideally you will have: Approx 1 year experience ...

managed service provider (MSP) delivering first-line technical support, assisting users with day-to-day IT issues including Microsoft 365, Windows devices, networking, security, and telecoms. Role Logging, categorising, and prioritising support tickets via our PSA system Providing first-line remote support for Windows PCs and laptops Supporting Microsoft … user onboarding Device builds and configuration (Windows, Intune enrolment) Basic troubleshooting of printers, connectivity, and Wi-Fi issues Assisting with antivirus and endpoint security monitoring Supporting backup systems and basic restore requests Escalating more complex issues to second and third-line engineers Maintaining accurate documentation Providing excellent customer ...