Senior Cloud Support Engineer (Hybrid)
Weston-super-mare, Somerset, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Stryker Group
The Senior Digital Support Engineer drives the delivery of direct support to all internal/external customers utilizing Stryker's cloud system environment. The incumbent will assist the Digital Support manager to design support processes that can scale to meet the needs of a quickly growing business. … The Senior Digital Support Engineer will collaborate with Research and Development to define troubleshooting protocols and issue resolution sequences. Coordination of support amongst multiple vendors and internal teams to resolve complex system failure scenarios is a major component of this role. The Cloud Support team works together … vendors to ensure compliance with established standards. Develop and execute support processes as new technology is released to ensure alignment of technical services and cloud system capabilities. Schedule and lead vendor meetings between vendor's technical resources and internal teams when necessary. Develop and configure tools for the Robotics More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: