Job Title: SeniorITSupport Engineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a SeniorITSupport Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of SeniorITSupport Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯
SeniorITSupport £48,750 - £55,750 Pension – matched 5% contribution Healthcare 25 days’ leave + 8 Bank Holidays 100% office-based role – Monday to Friday Location: Birmingham, West Midlands Are you a SeniorITSupport professional with experience in 3rd-line ITsupport, looking to work for a forward-thinking, growing, and financially secure business? If so, Umbilical Limited is working on an assignment seeking an experienced SeniorITSupport professional to join a business that has grown from humble beginnings into a UK powerhouse. Having recruited … honestly say they are a true investor in their employees, as well as having the financial capabilities to improve the business and operations to support growth. This role will provide the ideal SeniorITSupport professional with a varied and challenging opportunity, offering a healthy mix More ❯
SeniorITSupport £48,750 - £55,750 Pension – matched 5% contribution Healthcare 25 days’ leave + 8 Bank Holidays 100% office-based role – Monday to Friday Location: Birmingham, West Midlands Are you a SeniorITSupport professional with experience in 3rd-line ITsupport, looking to work for a forward-thinking, growing, and financially secure business? If so, Umbilical Limited is working on an assignment seeking an experienced SeniorITSupport professional to join a business that has grown from humble beginnings into a UK powerhouse. Having recruited … honestly say they are a true investor in their employees, as well as having the financial capabilities to improve the business and operations to support growth. This role will provide the ideal SeniorITSupport professional with a varied and challenging opportunity, offering a healthy mix More ❯
ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: * Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. * Always maintain a customer-focused approach and build relationships with key customers. * Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. * Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. * Proactively monitor team member and More ❯
ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and More ❯
ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and More ❯
ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and More ❯
ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. Always maintain a customer-focused approach and build relationships with key customers. Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. Proactively monitor team member and More ❯
london (city of london), south east england, United Kingdom
Crone Corkill
SeniorITSupport Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the SeniorITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused SeniorITSupport Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … troubleshooting and maintaining their Windows based infrastructure, VMware estate and promoting best practice aligned with ITSM frameworks in collaboration with other members of the IT team. This is an office based role with an expectation to be in their City based office 5 days per week. If you do More ❯
SeniorITSupport Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the SeniorITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused SeniorITSupport Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … troubleshooting and maintaining their Windows based infrastructure, VMware estate and promoting best practice aligned with ITSM frameworks in collaboration with other members of the IT team. This is an office based role with an expectation to be in their City based office 5 days per week. If you do More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
CB22, Shelford, Cambridgeshire, Great Shelford, United Kingdom
MFK Recruitment
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
SeniorITSupport Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an SeniorITSupport Analyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite … days per week** Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high levels of quality and timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all … Change Forms relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on projects and take responsibility and ownership for various tasks assigned to them More ❯
SeniorITSupport Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an SeniorITSupport Analyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite … days per week** Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high levels of quality and timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all … Change Forms relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on projects and take responsibility and ownership for various tasks assigned to them More ❯
SeniorITSupport Specialist Apply locations Manchester Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR100951 We are a crowdfunded company with a dedicated community of backers aiming to create the "Best Damn Space Sim Ever". We value diverse talent and … strive to build an exceptional team. We are seeking a SeniorITSupport Specialist at Cloud Imperium Games to support our global workforce. You will be the frontline for hardware, software, and app-related issues, ensuring an excellent employee experience through calls, emails, and chats. We … Squadron 42. Join us as we push boundaries and make gaming history. For more about life at CIG, watch this - . Responsibilities Develop generalist ITsupport and troubleshooting skills across hardware, software, infrastructure, and networks. Provide advanced technical assistance and mentorship to junior support staff. Diagnose and More ❯
We are seeking an experienced SeniorITSupport Engineer to join a fantastic international business based in Worcester. The ideal candidate will provide expert technical support and play a key role in maintaining and improving our IT infrastructure. What you'll be doing: Delivering high … level technical support to internal users and clients Troubleshooting and resolving complex hardware, software, and network issues Managing IT incidents and requests to ensure timely resolution Collaborating with IT teams to implement system upgrades and improvements Documenting procedures, system configurations, and troubleshooting guides Providing mentorship and guidance … to junior ITsupport staff What you'll need: Proven experience as an ITSupport Engineer or similar technical role Strong knowledge of Windows and/or Linux operating systems Experience with networking concepts, protocols, and troubleshooting Familiarity with common hardware and software environments Excellent problem More ❯
SeniorITSupport Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a SeniorITSupport Engineer with client-facing experience? Do you have experience … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line ITSupport role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy … company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport SeniorITSupport Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new SeniorITSupport Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive … and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems More ❯
Overview: The role is responsible for maintaining and optimising the company’s IT infrastructure, ensuring the seamless operation of hardware, servers, storage, and network systems, both on-premise and in the cloud. This includes proactive monitoring, troubleshooting, and support across various IT functions such as hardware, security … and application management. The role also oversees IT service desk operations, providing support to end users, ensures adherence to policies and collaboration on IT projects. Strong emphasis on security, effective service delivery, and continuous improvement of IT processes to meet IT needs and enhance user … satisfaction. Duties and responsibilities Responsible for installing, configuring and monitoring IT Hardware Responsible for supporting and monitoring IT Servers Monitor and support storage appliances and IaaS solutions for performance, availability and security Ensure a secure, optimized network on-premise and in the cloud, while diagnosing and resolving More ❯
Title: SeniorITSupport Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a SeniorITSupport Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role … you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯
Title: SeniorITSupport Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a SeniorITSupport Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role … you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯
Due to further growth, Lister's is recruiting again for someone to join its rapidly expanding team. Lister's is an MSP providing ITsupport to businesses in Stroud, Gloucestershire. It is important you live within a 10 mile radius of the office as the role is … office based. Lister IT Services Ltd is part of Lister Unified Communications Ltd, which has been in business for 25 years. The role of ITSupport Engineer is dynamic in nature and covers all aspects of modern IT support. A good working knowledge of 365 Admin … Centre's and windows based operating systems and networks is essential and the ideal candidate will be Microsoft 365 Certified: Fundamentals. The team support small to medium size businesses in Gloucestershire and surrounding areas. Engineer Skillset Daily tasks will include but are not limited to: Telephone support Onsite More ❯
