1 to 25 of 37 Senior Support Analyst Jobs

Job Title: Senior Support Analyst Location: London & Wellingborough Based – Flexible/Office Location/Remote Job Type: Full-time About the Company: Based in central London & Wellingborough and operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients … The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. … Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct line More ❯

Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working … culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business … areas. Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯

Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual … to support our wholesale business providing operational support, and maintenance of application services aligned to the team. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people … manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables More ❯

Senior Technology Support Analyst Application Deadline: 2 May 2025 Department: Operations Employment Type: Full Time Location: London Compensation: £44,000 - £46,500/year Description Purpose of role: Reporting to the Head of IT, the Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist in cloud systems matters, including security and automation, licensing, and virtual networks. Provide a pro-active … approach to support and engaging with users. Assist with project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks Collaborate with third-party providers to ensure the maintenance and uptime of core systems. Exhibit a strong More ❯

Senior Technology Support Analyst - LondonPurpose of roleReporting to the Head of IT, the Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support … issues and requests. To be a specialist in cloud systems matters, including security and automation, licencing, Virtual networks. Provide a Pro-active approach to support and engaging with users. Assist with Project work as required. Out of hours cover will be required on occasions to support international users … per request.Repair and recover from hardware or software failures.Utilize administrative tools and utilities; configure or add new services as needed.Perform periodic performance reporting to support capacity planning.Manage virtual machines.Provide second-line systems support for M365 and Azure resources.Operate and manage all relevant security control tools to ensure robust More ❯

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application … support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities … motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance More ❯

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application … support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities … motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance More ❯

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application … support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities … motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance More ❯

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application … support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities … motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. • Independently provides guidance and leadership on quality assurance More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Position Summary MAG is seeking a Congressional Support Analyst to provide support in legislative systems management and oversight for a government customer. This role involves working directly with senior executives and stakeholders to address congressional inquiries, coordinate legislative actions, and support the F-35 program … management within the Department of Defense (DoD). This role requires exceptional communication skills, independent work ethic, and experience supporting key government staff and senior leaders in Department of Defense (DoD) Headquarters. Essential Duties and Responsibilities Duties include, but not limited to: Provide legislative and congressional support, including … actions in compliance with DoD policies and protocols. Track, analyze, and report on legislative activities and developments that could impact the F-35 program. Support senior executives by preparing briefing materials, reports, and presentations for congressional engagements and hearings. Coordinate with internal and external stakeholders to ensure alignment More ❯

IT Systems Support Analyst (AS/400) One of NI's leading employers Hybrid working model (Down/Armagh) We are working with one of Northern Ireland's leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services. … In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the defined service … to existing IT systems across one or more systems development domains (RPG/MS/Qlik). Our client have key values and they support their employees in terms of success, innovation and working collaboratively as a team. On offer are: -Life Assurance -Company Pension -Healthcare -Well-being initiatives More ❯

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications More ❯

Check out this NEW Opportunity with Axient! Axient is seeking a Senior Project Support Analyst to support our customer in Huntsville, AL. What you will do Anticipate the Product Manager's (PdM) needs and demonstrate strong critical analysis skills to generate/propose/execute solutions … ensure maximum portability of total integration effort between PdM C-UAS personnel and/or other program offices. Act as a liaison and provide support to Program Executive Office Missiles and Space (PEO MS) and Deputy for Acquisition and Systems Management (DASM) leadership, ensuring the PdM's strategic messaging … critical nature. Analyze, prioritize and recommend appropriate courses of action supporting the PDM's organizational policies. Track actions to completion. Sustain open communications with senior organizational leadership and staff. Provide recommendations on all aspects of the PdM C-UAS organization's office services. Evaluate and assist in developing office More ❯

Senior Certification Support Analyst On-site: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for … challenging technical business problems Self-directed professionals Hunger to continually learn and grow Responsibilities: Maintain NGB NCR NEC NIPR and SIPR Enterprise Mission Assurance Support Service (eMASS) entries in support of RMF requirements Keep the NGB NCR NEC in compliance with the Tenant Security Plan (TSP) for the … ARNG portion of DODIN-A NIPR and SIPR in support of the ARNG and NGB NCR NEC Authority to Connect (ATC) and Authority to Operate (ATO). The contractor shall maintain NGB NCR NEC compliance with all applicable security controls as defined by NIST Special Publication (SP More ❯

Description This position is a 12 Month Fixed Term contract for a Tier 1 Japanese Investment Bank. Responsibilities include: • Providing technical support to end-users in person, over the phone, or via remote access tools. • Troubleshooting hardware, software, and network issues on VDI, desktop computers, laptops, printers, and other … software updates and patches using tools such as Microsoft SCCM • Utilize remote access tools (TeamViewer, Remote Desktop) to provide timely assistance to remote users. • Support for collaboration and communications tools such as MS Teams, Email, Mobile coms • Collaborating with other IT teams to resolve escalated issues and implement solutions. … Investigating and troubleshooting critical vulnerabilities • Developing and maintaining documentation, knowledge base articles, and training materials. • Mentoring junior support staff and providing guidance on complex technical issues. • Participating in the planning and implementation of IT projects, such as system upgrades and migrations where applicable • Setup and Support AV equipment More ❯

enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description As a Senior Application Support Analyst, you will provide professional healthcare software support, resulting in high client satisfaction. This includes assessing, documenting, and resolving … high Client Satisfaction Scores. Stay current with product and industry updates and changes. Identify the need to escalate complex or risk issues to appropriate senior staff. Continually learn and expand knowledge of Clinisys applications, environments, and systems. Create and reference knowledgebase articles. Mentor less experienced staff. On-call/… years' experience with a technical aptitude in one of these areas: o Healthcare technology o Healthcare o Laboratory sciences o Technology o Client support Preferred Experience & Education Prior experience providing support to customers in highly technical environments Technical certifications and/or training: Examples: o SQL o Reading More ❯

Title: Senior Project Support Analyst Anticipate the Product Manager's (PdM) needs and demonstrate strong critical analysis skills to generate/propose/execute solutions to routine problems and/or novel situations. Solid personal diplomacy skills are needed to conduct adjacent staff and other organization coordination. … ensure maximum portability of total integration effort between PdM C-UAS personnel and/or other program offices. • Act as a liaison and provide support to Program Executive Office Missiles and Space (PEO MS) and Deputy for Acquisition and Systems Management (DASM) leadership, ensuring the PdM's strategic messaging … critical nature. • Analyze, prioritize and recommend appropriate courses of action supporting the PDM's organizational policies. Track actions to completion. • Sustain open communications with senior organizational leadership and staff. • Provide recommendations on all aspects of the PdM C-UAS organization's office services. Evaluate and assist in developing office More ❯

total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The MCICOM G4 Senior Analyst will provide logistics support to the MCICOM G4 Directorate, which provides policy guidance, analytical support, and programmatic oversight for supply … operations. Essential Job Function Support the MCICOM MCCS Branch with Planning, Programming, Budgeting, Execution, and Assessment (PPBEA) reform for the MCCS Program. Support the G4 Transportation Services (TS) Branch by establishing Garrison Mobile Equipment (GME) and non-tactical vehicle (NTV) management policies for the Marine Corps. This includes … Naval Information Warfare Center (NIWC), and Defense Logistics Agency (DLA) to complete multi-year fiscal transactions. Provide Subject Matter Expertise (SME) and technical onsite support to MCICOM G4, Food Service, in support of MCFMIS. Compile and consolidate all Occupational Safety and Health Administration (OSHA) and Bureau of Labor More ❯

Position Details Executive Support Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728 Grade: 8 Full Time, Fixed Term contract up to February 2027 Closing date: 5th May … we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham … team contributing to a university-wide shift in how we use data to inform strategic decision-making. We are looking for a technically minded Senior Systems Analyst to support the implementation of our Institutional Data Strategy. You will play a key role in gathering business requirements, improving More ❯

Senior Business Systems Analyst to support various projects within Digital Services initiatives. - 25ITS-VRR016 Our valued Client is looking for a Senior Business Systems Analyst to support various projects within Digital Services initiatives. - 25ITS-VRR016 12-months contract with two options to extend a … each. Hybrid-2 days/week on site in the Victoria Office. 37.5 hours per week. Must Have: 8 years of experience as a Senior Business Systems Analyst in a large scale/enterprise environment 5 years of experience documenting requirements for software development projects 3 years demonstrated More ❯

Commands, Intelligence Community, and NASA. Our work includes enterprise architectural assessments, systems engineering and integration, test, planning and execution, cost estimating and analysis, acquisition support, and cybersecurity. We are trusted partners developing approaches and concepts to meet emerging high priority needs, assessing cutting-edge technologies, and supporting capabilities for … trusted advisory services to the Space and National Intelligence community. We utilize mission-proven, data-driven advisory tools and capabilities. We provide highly technical support to ensure the government acquires cutting edge technology necessary for our National Defense. Our portfolio includes the National Geospatial-Intelligence Agency (NGA), National Reconnaissance … National Aeronautics and Space Administration (NASA). Come where you will be part of our high-caliber team! SPA has a need of a Senior Acquisition Support professionals in support of its Caledonia effort supporting a local Intelligence Community (IC) customer. Caledonia will provide support to More ❯

maintenance scheduling Coordinate with Colton for repairs and updates Ensure PCI compliance Monitor system performance and uptime Point of Sale Systems OPOS/Options Support Provide technical support for OPOS implementations Configure and maintain POS options Troubleshoot system issues Implement updates and patches Kiosk Systems Versatile Finance Kiosk … Administer kiosk software and hardware Monitor system performance Manage user access and security Provide technical support Ashley Digital Kiosk Oversee kiosk enrollment process Manage content updates Monitor system health Provide user support and training Print Services Lexmark Printer Management Administer MVE software platform Plan and execute firmware updates … Manage service contracts Monitor printer fleet performance Coordinate maintenance and repairs Enterprise Systems HOMES Platform Support Provide software support and troubleshooting Manage server infrastructure as licensee Support printer integration Maintain system documentation D365 ECM Administration Create and manage corporate user accounts Provide AG/D365 software support More ❯

Overview SOSi is seeking a WMD Analyst - Senior (Capability Support) to perform all-source analytic production on WMD, e.g. CBRNE analysis and participates in collection activities supporting strategic and tactical intelligence priorities and responses to military contingency operations. Analysis and collection support includes, but is not … key findings. Demonstrates ability to work independently and with minimal oversight. Demonstrates ability to review analytic products for cogent arguments, tradecraft standards, and adequate support for conclusions; routinely tests analytic rigor of analytic products. Preferred Qualifications TS/SCI with a current CI Poly Work Environment Normal office conditions More ❯