1 to 25 of 73 Senior Support Analyst Jobs

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a … permanent basis. IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and More ❯

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a … permanent basis. IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee … the Regional Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team More ❯

Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Senior Analyst - AVP role at Citi Applications Support Senior Analyst - AVP Citi Belfast, Northern … Ireland, United Kingdom 13 hours ago Be among the first 25 applicants Join to apply for the Applications Support Senior Analyst - AVP role at Citi Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries … truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving More ❯

Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst … role at EDF Trading Direct message the job poster from EDF Trading Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! When you join EDF Trading you’ll become part of a diverse international team of experts who … begin or progress your career in the commodities sector. Join us, make a difference and help shape the future of energy. Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and More ❯

Join to apply for the Senior IT Support Analyst role at La Fosse Join to apply for the Senior IT Support Analyst role at La Fosse This range is provided by La Fosse. Your actual pay will be based on your skills and experience … the job poster from La Fosse Location: London - 4 days on site We are working with a Global Entertainment company in search of a Senior IT Support Analyst to join their team. This is a hands-on, customer-facing role supporting users in the London office along … with owning tickets globally with a range of technologies. As a key member of the IT team, you'll be responsible for the support, maintenance, and troubleshooting of IT systems and services including laptops, desktops, printers, mobile devices, and conferencing tools. You'll also work closely with colleagues to More ❯

hours ago Be among the first 25 applicants Direct message the job poster from DGH Recruitment IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for an IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford-based law firm on a permanent basis. Responsibilities and Duties: Provide exceptional, high-quality IT support to regional offices to consistently meet standards. Maintain a customer-focused approach and build relationships with key customers. Oversee the Regional … Team to ensure they maintain a consistent and professional support standard and adhere to policies and procedures. Utilise advanced technical expertise to address complex customer queries and requests, guiding UK Regional team members to facilitate ticket progression. Proactively monitor team member and admin queues to ensure regular updates, ticket More ❯

outsourcing services. DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide. Role Summary Senior Support Analyst To support DXC’s XFI insurance software implemented across London Market, General and Health insurance markets. The support team support sits across an international footprint, with clients opting for either dedicated or non-dedicated team support. The role requires the use of SQL Server and XFI application tools to provide issue resolution in line with contracted SLA’s and help develop additional functionality as required by … clients. A Senior Support Analyst will also be expected to provide elements of mentoring and training to team members and to support the role of the Support manager when required. Essential Job Functions Contribute to software development projects by writing, testing, and debugging code, with More ❯

Vacancy for Senior Support Analyst at The National Archives (UK) Vacancy for Senior Support Analyst at The National Archives (UK) 21 July 2024 London, England Full-Time We are looking for a Senior Support Analyst for Lawmaker, an innovative shared service … users including Clerks and other parliamentary staff from the House of Commons, the House of Lords, and the Scottish Parliament; Parliamentary counsel and their support staff in the Office of the Parliamentary Counsel and the Scottish Government's Parliamentary Counsel Office; secondary legislation drafters across government; and data re … users (e.g. the legislation.gov.uk publishing system). As a Senior Support Analyst, you will take the lead in supporting users by responding to, and managing, the diverse range of queries they raise. You will build up an in-depth knowledge of the Lawmaker service and the underlying More ❯

Direct message the job poster from Food Alert Ltd Talent Partner - IT & Tech @ The Citation Group Job Title: Senior Support Analyst Location: London & Wellingborough Based – Flexible/Office Location/Remote Job Type: Full-time About the Company: Based in central London & Wellingborough and operating throughout the … The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. … Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct line More ❯

Join to apply for the Senior IT Support Analyst role at South East Water UK 2 days ago Be among the first 25 applicants Join to apply for the Senior IT Support Analyst role at South East Water UK Get AI-powered advice on … job and more exclusive features. Summary: Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? Summary: Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We … re looking for a Senior IT Support Analyst to be a pivotal part of our team, driving innovation and providing expert-level technical assistance. In this role, you'll be the go-to expert, acting as the primary escalation point for challenging technical issues and major incidents. More ❯

Social network you want to login/join with: Senior IT Support Analyst (Law Firm), london (city of london) col-narrow-left Client: DGH Recruitment Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted … 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Senior IT Support Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an Senior IT Support Analyst (Law Firm) to join our London based global law firm on a permanent … basis. **Please note this role is onsite 5 days per week** Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high levels of quality and timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS More ❯

Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual … to support our wholesale business providing operational support, and maintenance of application services aligned to the team. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people … manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables More ❯

Join to apply for the Senior POS & PMS Support Analyst role at Soho House & Co . 6 days ago Be among the first 25 applicants. Join to apply for the Senior POS & PMS Support Analyst role at Soho House & Co . Get AI-powered … features. Direct message the job poster from Soho House & Co. Recruitment Manager - Soho House, Global Head Office The Role... Soho House is seeking a Senior IT PMS/POS Support Analyst to ensure seamless and stable service across all global locations through proactive support and management … of IT systems, focusing on PMS (Property Management System) and POS (Point of Sale). Main Duties... L1 & L2 support and troubleshooting for: POS Oracle Simphony 19.7 and above Oracle Gift & Loyalty iCare PMS Opera Interfaced applications – SynXis, Tiger, Book4Time Planet/3C Integrated Pay Planet/3C integrations More ❯

Senior Applications Support Analyst - AVP About the Team: Data Solutions Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost effective reference data technology and operational; solutions in order to meet the needs of the business, our clients, our regulators … issues, and driving improvements to stability and efficiency practices to help us and the business succeed. Job Description: We're looking for an experienced Senior Support Specialist to play a key role in ensuring the stability, performance, and reliability of our Big Data Platform. The successful candidate will … have deep technical expertise in big data technologies and a strong track record of resolving complex technical issues. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and More ❯

Senior IT Support Analyst (Law Firm) - London Client: DGH Recruitment Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Senior IT Support Analyst (Law Firm) - London - Permanent - £75,000 per annum … A fantastic opportunity has arisen for a Senior IT Support Analyst (Law Firm) to join our London-based global law firm on a permanent basis. Please note this role is onsite 5 days per week. Educate and support colleagues, including those less experienced, to improve the … communication, setting and meeting expectations, and resolution, for IS services to the firm. Coordinate and track all Change Forms related to new hires, departures, support, and name changes. Provide a white glove service to the business and continually strive to improve the service provided. Develop other team members and More ❯

financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement … area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving … and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology More ❯

Synamedia Chandler's Ford, England, United Kingdom Join or sign in to find your next job Join to apply for the Senior IT Support Analyst role at Synamedia Synamedia Chandler's Ford, England, United Kingdom 6 days ago Be among the first 25 applicants Join to apply … for the Senior IT Support Analyst role at Synamedia Company Overview At Synamedia, we’re a global team of 1,700+ trailblazers across 20 countries, revolutionizing how the world is entertained and informed. With a legacy of protecting our long-time customers, we’re laser-focused on … collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global More ❯

have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. The Senior Analyst applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the … successful candidate will display in-depth understanding with the ability to evaluate moderately complex and variable issues with substantial potential impact. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving … and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology More ❯

Social network you want to login/join with: Senior IT Support Analyst x 2 - New (REFBJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry Date: 29.07.2025 … col-wide Job Description: Senior IT Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT … services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. More ❯

Social network you want to login/join with: Senior IT Support Analyst x 2 - New (REFBJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry … Date: 29.07.2025 col-wide Job Description: Senior IT Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience … services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office … or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office … or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office … or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office … or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High … Touch Equities trading applications. The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area … appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation More ❯