Senior Support Analyst Jobs in England

1 to 25 of 69 Senior Support Analyst Jobs in England

Senior IT Support Analyst

London, England, United Kingdom
La Fosse
Join to apply for the Senior IT Support Analyst role at La Fosse Join to apply for the Senior IT Support Analyst role at La Fosse This range is provided by La Fosse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range … Direct message the job poster from La Fosse Location: London - 4 days on site We are working with a Global Entertainment company in search of a Senior IT Support Analyst to join their team. This is a hands-on, customer-facing role supporting users in the London office along with owning tickets globally with a range of … technologies. As a key member of the IT team, you'll be responsible for the support, maintenance, and troubleshooting of IT systems and services including laptops, desktops, printers, mobile devices, and conferencing tools. You'll also work closely with colleagues to support business-critical applications and infrastructure, as well as contribute to ongoing IT projects. Key responsibilities: First More ❯
Posted:

Senior IT Support Analyst

Chandler's Ford, England, United Kingdom
Synamedia
Synamedia Chandler's Ford, England, United Kingdom Join or sign in to find your next job Join to apply for the Senior IT Support Analyst role at Synamedia Synamedia Chandler's Ford, England, United Kingdom 6 days ago Be among the first 25 applicants Join to apply for the Senior IT Support Analyst role … employees, you will collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global staff. Diagnosing and resolving issues with PC … editing, and revising solution documents for new/updated software and hardware is an advantage Projecting work and acting as liaison to other teams as needed Regular traveling to support other United Kingdom offices/sites (Chandler’s-Ford, Maidenhead & Datum). Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years More ❯
Posted:

Senior Front Office Application Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
EDF Trading
Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Direct message the job poster from … EDF Trading Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! When you join EDF Trading you’ll become part of a diverse international team of experts who challenge conventional ideas, test new approaches and think outside the box. Energy markets evolve rapidly so our team needs to … perfect organisation at which to begin or progress your career in the commodities sector. Join us, make a difference and help shape the future of energy. Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a More ❯
Posted:

Senior IT Support Analyst

Stratford-upon-Avon, England, United Kingdom
Hybrid / WFH Options
Valpak Limited
towards a profitable, sustainable, waste-free world . To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe . As Senior IT Analyst, and working alongside the IT Support Analyst your primary role is to provide first-class end-user support to up to 400 staff … and skills The successful candidate will be ambitious and driven to progress their technology-based career . We will look for evidence of the following: Over 4 years IT support experience, possessing strong end-user technology knowledge and foundational knowledge in networking and server management. Strong and logical troubleshooting skills . Evidence of methodical approaches to troubleshooting and implementing … Valpak an employer of choice. Whether it’s achieving work-life balance , helping towards a healthier lifestyle , or saving money . We have a range of benefits to help support you, including: Hybrid working and flexi Friday early finish Company annual bonus – up to 10% Enhanced pension scheme with Aviva (doubled up to 8%) Access to voluntary benefits such More ❯
Posted:

Senior IT/Techncial Support Analyst x 2 - New (REFBJ25)

Greater Bristol Area, United Kingdom
RedRock Resourcing
Senior IT/Techncial Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Techncial Support Analyst x 2 - New (REFBJ25)

bath, south west england, united kingdom
RedRock Resourcing
Senior IT/Techncial Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Techncial Support Analyst x 2 - New (REFBJ25)

bradley stoke, south west england, united kingdom
RedRock Resourcing
Senior IT/Techncial Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25)

Bristol, England, United Kingdom
RedRock Resourcing
Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25)

bath, south west england, united kingdom
RedRock Resourcing
Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25)

bradley stoke, south west england, united kingdom
RedRock Resourcing
Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

London, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Taunton, Somerset, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408

Birmingham, England, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Posted:

Senior Application Support Analyst

City of London, England, United Kingdom
LSEG (London Stock Exchange Group)
Join to apply for the Senior Application Support Analyst role at LSEG (London Stock Exchange Group) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are … or DevOps. Ability to work both independently and in teams. OUR VALUES AND CULTURE: We value integrity, partnership, excellence, and change. Our culture emphasizes diversity, innovation, and sustainability. We support our employees' growth and foster an inclusive environment where everyone can thrive. ADDITIONAL INFORMATION: We offer comprehensive benefits, including healthcare, retirement plans, volunteering days, and wellbeing initiatives. We are More ❯
Posted:

Senior Application Support Analyst | London, UK

London, England, United Kingdom
London Stock Exchange Group
Senior Application Support Analyst ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses More ❯
Posted:

Senior IT Support Analyst x 2 - New (REFBJ24)

Bath, England, United Kingdom
JR United Kingdom
Senior IT Support Analyst x 2 - New (REFBJ24) A high-profile organisation, recognised as a leader in its field, is seeking several Senior IT Support Analysts due to ongoing growth. Suitable candidates will have: Strong experience in IT support A professional, friendly approach with the ability to perform well under pressure Punctuality, good attention … Windows server administration Knowledge of virtualization software and cloud services (Azure/AWS) is highly beneficial The duties include: Supporting clients, following ticketing processes, and keeping clients informed Diagnosing support cases with team support Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Participating in technical projects, client meetings, and onsite More ❯
Posted:

Senior IT Support Analyst (Law Firm)

London, England, United Kingdom
JR United Kingdom
Senior IT Support Analyst (Law Firm) - London Client: DGH Recruitment Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Senior IT Support Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for a Senior IT … Support Analyst (Law Firm) to join our London-based global law firm on a permanent basis. Please note this role is onsite 5 days per week. Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high-quality and timely responses, including ongoing communication, setting and meeting expectations … and resolution, for IS services to the firm. Coordinate and track all Change Forms related to new hires, departures, support, and name changes. Provide a white glove service to the business and continually strive to improve the service provided. Develop other team members and enhance their knowledge. Lead projects and take responsibility for various tasks assigned by other IS More ❯
Posted:

Senior IT Support Analyst (Law Firm)

City of London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior IT Support Analyst (Law Firm), london (city of london) col-narrow-left Client: DGH Recruitment Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Senior IT Support Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an Senior IT Support Analyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite 5 days per week** Educate and support colleagues, including those less … timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all Change Forms relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on More ❯
Posted:

Senior IT Support Analyst x 2 - New (REFBJ24)

Bristol, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior IT Support Analyst x 2 - New (REFBJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Desktop Support Analyst x 2 - New (REFBJ24)

Bristol, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/… Desktop Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Desktop Support Analyst x 2 - New (REFBJ24)

Bath, England, United Kingdom
JR United Kingdom
RedRock Resourcing Location: bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop … Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Senior IT/Techncial Support Analyst x 2 - New (REFBJ25)

London, England, United Kingdom
RedRock Resourcing
Be among the first 25 applicants Direct message the job poster from RedRock Resourcing A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and … Working with the team to implement policy and procedure. Helping train and develop junior team members. Excellent benefits package including comprehensive training and development! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Consulting, and Other Industries IT System Installation and Disposal, IT System Operations and Maintenance, and IT More ❯
Posted:

Senior Desktop Support Analyst

London, England, United Kingdom
E1 EDF Trading Ltd
Social network you want to login/join with: Job title: Senior Desktop Support Analyst Reports to: Service Desk Manager Location: London Department The Service Desk team resides within the IT Operations department and provides front line support of all end users globally. The team is based on the trading floor in London and Paris, has … and back office across all asset classes. Scope for this role includes all systems and processes covering the elements of end user computing within the global business. Systems under support include both vendor and internally developed systems. Main responsibilities This role is focused on delivering high-quality customer service, managing technical support for IT systems, and coordinating with … workload: Manage all incoming contact from customers, logging and progressing issues within defined service levels. Distribute workload within the team to ensure efficient handling of customer inquiries. Provide IT support for hosted solutions: Offer 1st through 3rd line technical support for IT solutions hosted or led by EDF Trading. This includes both in-house and vendor-purchased systems More ❯
Posted:

Senior IT Support Analyst

Snodland, England, United Kingdom
South East Water UK
Join to apply for the Senior IT Support Analyst role at South East Water UK 2 days ago Be among the first 25 applicants Join to apply for the Senior IT Support Analyst role at South East Water UK Get AI-powered advice on this job and more exclusive features. Summary: Are you an … experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? Summary: Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We're looking for a Senior IT Support Analyst to be a pivotal part of our team … technical guidance to junior team members, develop and deliver structured training, and proactively identify opportunities for process improvement within the service desk. Plus, you'll manage and provide advanced support for our print systems and servers, including the PaperCut system. Serve as the primary escalation point for complex technical issues and Major Incidents, providing expert troubleshooting and resolution across More ❯
Posted:
Senior Support Analyst
England
10th Percentile
£38,750
25th Percentile
£41,250
Median
£53,750
75th Percentile
£67,500
90th Percentile
£71,625