19 of 19 Senior Support Analyst Jobs in England

Vacancy for Senior Support Analyst at The National Archives (UK) Vacancy for Senior Support Analyst at The National Archives (UK) 21 July 2024 London, England Full-Time We are looking for a Senior Support Analyst for Lawmaker, an innovative shared service for drafting, amending and managing legislation in the UK and … service to over 1,000 users including Clerks and other parliamentary staff from the House of Commons, the House of Lords, and the Scottish Parliament; Parliamentary counsel and their support staff in the Office of the Parliamentary Counsel and the Scottish Government's Parliamentary Counsel Office; secondary legislation drafters across government; and data re-users (e.g. the legislation.gov.uk publishing … system). As a Senior Support Analyst, you will take the lead in supporting users by responding to, and managing, the diverse range of queries they raise. You will build up an in-depth knowledge of the Lawmaker service and the underlying business processes, which you'll use to find solutions and provide constructive guidance to users. More ❯

Unit4 Business World Agresso Senior Support Analyst in Maidstone, Kent. The main office is based in Maidstone, Kent, but this can be a remote role. There is a requirement to work one day a fortnight in the Maidstone Office A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support … client is heavily committed to using Agresso globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely) to understand and More ❯

Senior Salesforce Support Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission … relies on a team full of inspiring, customer obsessed people, and we're looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on … in this role... You're not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Salesforce Support Analyst We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission … relies on a team full of inspiring, customer obsessed people, and we’re looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on … in this role... You’re not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Salesforce Support Analyst We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission … relies on a team full of inspiring, customer obsessed people, and we’re looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on … in this role… You’re not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Salesforce Support Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission … relies on a team full of inspiring, customer obsessed people, and we're looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on … in this role... You're not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Technology Senior Application Support Analyst Location: Sutton, Surrey, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95781 About the Company At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies … about ICIS at the link at: . About the Team You'll be part of a team that values reliability - not just in our systems, but in how we support one another and communicate. We're committed to providing a smooth, transparent, and supportive experience for our customers, especially when challenges arise. In this role, your attention to detail … empathy, and clear communication will have a meaningful impact every day. About the Role We're looking for a Senior Production Support Analyst to help ensure the reliability and responsiveness of our customer-facing systems. This role is about more than technical troubleshooting - it's about delivering a thoughtful, effective support experience for both internal and More ❯

asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead … from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat More ❯

Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that … You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior … technologies. Conduct root cause analysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements. Mentor and support junior analysts, sharing knowledge and best practice. Participate in an on-call rota More ❯

Senior Salesforce Support Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind click apply More ❯

Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms More ❯

team at Trainline Our Workplace Technology team owns and manages the corporate technology stack of business and workplace solutions, driving innovative, cost efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 support services are delivered effectively and efficiently within a culture of continual service improvement, aligned … using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst … for joiners & leavers: laptop builds, IT inductions, IAM compliance, deprovisioning and timely asset retrieval, driving process efficiencies in collaboration with the People & Workplace stakeholders Meeting room AV/VC support, leveraging remote administration tools to maintain ongoing health of media services solutions - regular checks, updates and performance analytics In-person and remote technical support for internal events Implementation More ❯

next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line IT support, as well as a strong command of Windows, Azure, and Office 365, we want to hear from you! About Us We are a trusted Managed Service Provider (MSP) based … in Reading, delivering exceptional IT support and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior IT Support Analyst , you will be a vital part of our team, providing expert support to our clients. … technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows environments , Azure , and Office 365 Collaborate with clients to implement, maintain, and optimize IT solutions? Troubleshoot and resolve hardware More ❯

needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Team: The Rates E-Trading production Support team provides core technical support to the Rates Fixed Income Trading Desks for EMEA. The key areas of expertise within the team include product pricing & analytics, risk and … and offer management, and market trade execution systems. Successful candidates will have the chance to learn both the business side of these areas, and also about the technologies which support them. You will also work closely with other technology teams for support of the associated infrastructure and process components. Role: The team is largely client facing and has … for pricing analytics, offering generation and execution. The successful candidate will also have the opportunity to manage projects implementing and maintaining automated tools and monitoring solutions used by the Support team. Responsibilities: Working as a senior member within the team responsible for the delivery and support of IT services to the following Capital Markets Products Line, providing More ❯

to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role "Please note - this … role is able to be based out of our Deeside, Eccles OR Wellingborough locations." The role of IT Senior Business Analyst (Finance) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. You will be responsible for This position … wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and More ❯