3 of 3 Senior Support Analyst Jobs in the Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Methodist Homes Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 72191f527689 Job Views: 11 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Senior Application Support Analyst (Fixed Term) - Hybrid Working based in Derby Permanent - 37 hours per week - Monday - Friday Hybrid working model Salary up to £45,295 This is … By fostering inclusivity and care, we work collaboratively to improve the wellbeing of our residents, colleagues, customers and communities. About the role We are seeking a skilled and experienced Senior Application Support Analyst initially on a 24-months fixed term contract basis to be part initiatives of our programme of change. This role will sit as part … continued seamless delivery of business-as-usual IT tasks whilst being part of continuous improvement and strategic projects. About you The ideal candidate will have worked previously in a senior systems role, ideally have finance systems experience, be highly motivated, driven and proactive and dedicated to ensuring successful delivery. The candidate will possess a strong background in supporting systems More ❯