3 of 3 IT Support Analyst Jobs in the Midlands

IT Support Analyst Newcastle-under-Lyme (ST5) Permanent £28,000 - £32,000 DOE Looking to take the next step in your IT career? We're excited to be partnering with a well-established and growing organisation that is investing heavily in its technology function. As part … their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where you'll play a vital role in ensuring colleagues across the business ...

PING EUROPE IS HIRING IT Support Technician Be the first point of contact for one of the most respected names in golf. PING Europe has just rebuilt its systems estate around cloud ERP, CRM and Azure. Its combined IT and IS service desk supports all of it … setups end to end and flex across queues wherever demand is highest, learning the whole estate as you go. You bring Experience in an IT support or service desk role or equivalent. Strong communication with technical and non-technical colleagues. Good triage instincts and the flexibility to prioritise ...

Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan … below) to progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software ...