18 of 18 IT Support Analyst Jobs in the Midlands

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple … occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure … protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About The Role As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple … occasional travel to sites (essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focused under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure … protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key Responsibilities Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer More ❯

exceptional team." About the Role You’ll be working with the latest Microsoft technologies and gaining hands-on experience with Azure as we transition away from on-premise infrastructure. It’s a fantastic environment for tech development, with major projects lined up for 2025 and a strong commitment to investing in cutting-edge solutions. Responsibilities Deliver prompt and effective … 1st line support across server/desktop OS, hardware, software, networks, and backups. Assist with hardware/software roll outs, including travel and overnight stays across the UK. Qualifications 3+ years in IT Support/1st/2nd Line/Help desk/Service Desk Router, firewall, Wi-Fi, and switch configuration Strong knowledge of Windows Desktop … offices with free parking Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries Technology, Information and Media, Information Services, and IT Services and IT Consulting Referrals increase your chances of interviewing at Genesis Technology Services Limited by 2x Get notified about new Information Technology Support Analyst jobs More ❯

IT Systems Developer/User Support Analyst Join to apply for the IT Systems Developer/User Support Analyst role at Howmet Aerospace IT Systems Developer/User Support Analyst 6 hours ago Be among the first 25 applicants Join to apply for the IT Systems Developer/User Support Analyst role at Howmet Aerospace Get AI-powered advice on this job and more exclusive features. Working Hours Normal hours of work are Monday to Friday. The postholder is required to work such hours as are necessary to perform the role satisfactorily. Responsibilities Overview Work in a small team supporting local manufacturing sites with accountability to the global … organization to deliver policy and compliance. High expectations in a challenging, process-driven environment. Contribute to team objectives, deliver as an individual and part of the team, support the company's "ever green" strategy, and assist with internal audits. Main Purpose of Job Developer We are seeking a skilled Software Developer and Report Writer responsible for designing, developing, testing More ❯

Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help … keep it strong, secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across … the business. It is a hands-on role with real scope to contribute ideas and shape how we use technology to deliver critical services. Key Responsibilities Provide level one and two support to internal customers. Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an … IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The … role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operationKingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications .The role is … a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base.Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an … IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The … role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To apply … be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly … is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . More ❯

Job title : IT Support Analyst Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for … an IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT Support Analyst will become part of a social … and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they More ❯

Social network you want to login/join with: Information Technology Support Analyst, Hinckley Client: Nicoll Curtin Location: Hinckley, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join a fast-growing print and decoration business based in Hinckley . The company operates one of the UK’s most advanced production facilities and supports high-volume work for major brands in fashion, film, sports, and music. This is a junior role , ideal for someone with 6–12 months of experience who’s … ready to grow quickly and gain broad exposure to support and project work. About You You’re tech-savvy, curious, and a natural problem solver. You have some hands-on experience with Windows 10/11, Active Directory, and basic networking. You’re comfortable being the first point of contact, communicating clearly and confidently. You want more than a More ❯

Job Purpose ? To provide Technical IT support to users of ICS services from first point of contact to incident resolution ? To identify, diagnose, resolve and document technical IT problems and incidents ? Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and … email, web form or telephone 2. To perform effective incident resolution relating to the authority?s software and hardware to include computers, laptops, telephones, mobile devices and any other IT related associated peripherals at local and remote locations. Undertake technical problem management and root cause analysis 3. Configure and implement new computer systems as part of a desktop refresh … to continue to work with the Service Desk Manager and customers on breached calls where the resolution falls outside of agreed targets. This also includes logging, reporting and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite More ❯

To have a discussion regarding the role, please contact Craig on 07483 097939 . The IT Support Analyst will deliver prompt and effective resolutions to technical issues or queries faced by colleagues, ensuring that more complex issues are escalated to senior colleagues, technicians, or third parties. They will follow organisational and departmental policies & procedures. They will provide … an effective service to the organisation in hardware configurations and asset management. You will: Provide ongoing support to the Digital Services Team in resolving IT issues/tickets. Provide end-user technical support and maintenance (hardware and software) on all desktop systems, printers, telephones, mobiles, and other peripheral devices. Assist with the rollout of major software and … hardware upgrades. Troubleshoot systems, telecoms, and network problems, diagnosing and solving hardware/software faults. Support and administer the Office 365 desktop environment. Manage devices through P3 device management solutions. Maintain the Helpdesk system, recording appropriate information for fault incidents and reporting. Keep users and stakeholders updated on ticket statuses promptly. Determine users’ needs and work with team members More ❯

Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution. To identify, diagnose, resolve, and document technical IT problems and incidents. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities To take responsibility for, document, and resolve … to resolution, keeping customers informed. Resolve incidents and service requests within agreed SLA timescales, working with the Service Desk Manager and customers on breached calls. Log, report, and escalate IT Data and Cyber Security issues. Participate in the Service Desk team, working on a rotational basis for technical frontline telephone support, onsite jobs, and remote support within More ❯

Role: IT Application Support Analyst, Contract Location: Leicester (4 days a week onsite) Rate: £250pd - £300pd (Inside IR35) Duration: 6-month initial term The Contract: We are recruiting an Application Support Analyst for an iconic UK brand, to provide 2nd line support on various business applications. This multi-£bn turnover business are going through More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the customer … detailed and accurate records after each call and logging incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT … built, high-specification open-plan head office in Dudley. Requirements Our ideal candidate You’ll have a positive attitude and a personable, friendly approach, taking satisfaction in resolving customer IT issues successfully. Well-versed in IT, you should understand network and database structures, alongside computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or More ❯

Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician (Monday to Friday), Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 7db4baf3ceee Job Views: 8 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description … nGeneration is looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the … and accurate records after every call and logging any incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from Consultancy to Outlet Support and Maintenance for IT More ❯

Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician, Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fce007dab107 Job Views: 10 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration are looking … for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT More ❯