JOB DESCRIPTION Job title: SeniorSupport Controls Engineer Department: UK Manufacturing Grade: T03 Location: On Site - Hamble - Southampton (SO31 4RF) Working hours: 37.5 Hours Per Week A brighter future awaits you CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence … lives. We're all about bright futures - for our people and those who wear our contact lenses. Job summary - What to expect: As the SeniorSupport Controls Engineer, you will support lens manufacturing machinery and control systems across multiple sites in Hampshire, working closely with Machine … Operators, Maintenance, and IT. You will provide controls expertise, address breakdowns, drive continuous improvement through root cause analysis, and mentor other engineering support departments. You will also develop, implement, document, and validate complex integrated control systems in a highly automated environment, ensuring UK Manufacturing stays current with the latest More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Digital Republic Talent
Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Technical SupportEngineer to join a dynamic and highly respected team, providing top-tier onsite and remote support for clients in the Finance sector … MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and client site technical improvements Key Technologies you'll work with: Office … in your skills and career. If you're driven, personable, and ready for your next big move we'd love to hear from you! Senior 2nd Line Support | Senior Onsite Engineer | Senior ServiceDesk Analyst More ❯
london, south east england, united kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
london (west end), south east england, united kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
CD Recruitment
Senior IT Engineer - EMEA (Cybersecurity Unicorn) Location: Hybrid -2/3 days per week in London Salary: Up to £80k base + benefits A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This … opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company! Why Join? Work for one of the most exciting cybersecurity … companies in the world Be the first IT Engineer in EMEA with real ownership and autonomy Join a high-performing team in a remote-first, tech-driven environment Strong career development, benefits, and compensation package The Role You’ll play a key role in scaling and supporting global IT More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The seniorsupportengineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line … support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for … overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure More ❯
Whiteley, Hampshire, Holbury, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The seniorsupportengineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line … support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for … overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure More ❯
london, south east england, united kingdom Hybrid / WFH Options
Nephos Technologies
Noted as one of Europe’s fastest-growing companies, Nephos Technologies specialises in solving complex data problems for large customers. Our purpose is to support organisations to unlock the hidden value of data so they can innovate, transform and drive change in a modern digital world. Our vision is … forefront of change. At Nephos Technologies, our values guide the behaviours of how we strive to develop our company, engage with our clients, and support the development of our staff. At its heart, our values can be summed in three words: Innovation, Integrity, and Independence. The role We have … an exciting opportunity for an experienced application supportengineer to join and be an integral member of our team, to provide technical support on systems delivered to clients which focuses on their Data Governance. There is also scope to develop DevOps related skills including infrastructure, automation and More ❯
Infrastructure Engineer Quant Trading Firm Contract - 6 Months Outside IR35 - 5 days in the office Quant Capital is urgently looking for an Infrastructure Engineer to join our high profile client. Our client is a $500 million strong systematic quant commodity trading fund with excellent recent performance. The role … will involve all aspects of support from desktop to cloud in a trading environment, reporting directly to the Chief Investment Officer and Head of Development. The role needs strong communication skills as this will involve work with the trading business. The environment is that of Facebook or Google, relaxed … are passionate about. Responsibilities: Ensuring seamless operation while setting up a scalable IT platform Managing cloud & on-prem infrastructure Ensuring exceptional front-line user support, with a particular focus on the trading desk Responsibility for incident management Coordinating business continuity planning and testing Infrastructure Engineers MUST have: A BSc More ❯
Scope: Our client, a world leader within medical device sector are currently recruiting for a SeniorSupport Controls Engineer. This role involves supporting the lens making machinery and controls systems across multiple sites working closely with Machine Operators, Maintenance and IT on a daily basis. May involve limited … expertise to the business, supporting controls related breakdowns, driving continuous improvement initiatives through root cause analysis and assisting in the development of other engineering support departments through coaching, training and mentoring. To assist in the development, implementation, documentation and validation of complex integrated control systems within a highly automated … Assist in the design and implementation of performance monitoring software including OEE, dashboards. Integration of controls system into business systems, including manufacturing execution systems Support and optimise existing control systems. Implement and conduct training programmes for applicable support groups. Ensure the documentation and software control systems are established More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
RJC Group
We are partnered with a London based Energy Trading company who are looking for a Front Office Application SupportEngineer to join their team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks More ❯
My client, a leading electronic trading firm, is seeking an elite application supportengineer with very strong coding skills to join their team in London. The successful individual will have strong C++ or Java coding skills with 5+ years of hands-on experience supporting trading applications within a More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
We provide IT Support, Wi-Fi, phone systems, CCTV, networking, in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a … mixture of project work and IT Support, and you would need to be experienced in most of these areas: Configuration & Setup of Windows Servers, Active Directory, DHCP and DNS Installing and configuring VMware ESXi and HyperV Deploying and setting up server and network hardware, including firewalls and VLAN's … not a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯
in shaping the future of our school. As a busy boarding school on a large site, you will be responsible for providing expert technical support, managing Cloud/IT infrastructure, and driving digital innovation. You will work closely with the IT Operations Manager to ensure seamless operations and enhance More ❯
our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all … from time to time. Have you got what it takes? 5+ years' work experience in a technical customer service role, preferably in a technical support capacity. Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such More ❯
london (tottenham), south east england, United Kingdom
Palo Alto Networks
and financial health resources, and our personalized learning opportunities - just to name a few. Job Description Your Career Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing … if you do not meet these requirements, we will be unable to proceed with your application. 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience Advanced certifications such as CCIE/JNCIE/CISSP– an advantage Excellent written and spoken communication More ❯
employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯