Senior Technical SupportEngineer - Silchester - Onsite with flexibility to travel - £35,000 to £45,000 per year. FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Senior Technical Support Engineer. The successful candidate will provide high-level technical assistance and support, ensuring smooth operation of … at customer sites (majority within a 50 miles radius of Silchester) Specific responsibilities include: End-to-end project delivery, providing solution implementation, project management and pre/post-project support Troubleshoot and resolve issues related to operating systems, software applications, and hardware components. Assist with setting up and configuring computer systems. Conduct software troubleshooting and recommend solutions. Assisting other … WAN, VLAN, VPN and Wireless Certifications or a technical qualification in IT. Excellent knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial. Background of working for an MSP. Senior Technical SupportEngineer - Silchester - Onsite with flexibility to travel - £35,000 to £45,000 per year. More ❯
Senior Technical SupportEngineer - Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative … platform already disrupting the UK and US criminal justice systems.We're looking for a Senior Technical SupportEngineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We're Looking For Linux operating System: Experience More ❯
Company description: Senior Product SupportEngineer Job description: Uniting whats next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the … and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Senior Product Support Engineer. The Technical Support team based in Poole is an integral part of the Yunex Services team. They provide support for Field Services, Engineering … HSQE, Manufacturing, Sales, and Project Delivery. The departments primary responsibility is to provide support capability covering all Yunex Traffic Products along with products of third-party manufacturers with the aim of providing practical support to all areas of the business and customers. The swift resolution of issues helps minimise wasted time on site whilst providing a source of More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯