1 to 25 of 68 Senior Support Engineer Jobs in the UK

Job Title: Senior IT Support Engineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services More ❯

Senior Support Engineer, Third Line page is loaded Senior Support Engineer, Third Line Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R Key Functions and Responsibilities As a Senior Support Engineer specializing in SQL within FTSE Engineering, the individual will be expected to lead and supervise day to day activities surrounding production support of critical systems. The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support … user journeys, workflows, and data interactions involved in the Index business lifecycle. This understanding is crucial for effectively addressing and resolving high-level technical support issues. This role works with the FTSE Engineering - 3rd Line Support Manager and will require close collaboration with both internal and external index More ❯

JOB DESCRIPTION Job title: Senior Support Controls Engineer Department: UK Manufacturing Grade: T03 Location: On Site - Hamble - Southampton (SO31 4RF) Working hours: 37.5 Hours Per Week A brighter future awaits you CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence … lives. We're all about bright futures - for our people and those who wear our contact lenses. Job summary - What to expect: As the Senior Support Controls Engineer, you will support lens manufacturing machinery and control systems across multiple sites in Hampshire, working closely with Machine … Operators, Maintenance, and IT. You will provide controls expertise, address breakdowns, drive continuous improvement through root cause analysis, and mentor other engineering support departments. You will also develop, implement, document, and validate complex integrated control systems in a highly automated environment, ensuring UK Manufacturing stays current with the latest More ❯

IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid working … Glasgow, and from home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service … desk environment. As the IT Project Manager/Senior IT Project Support Engineer you will join a busy team where the two main priorities of the role are to provide senior level expertise with regard to design and implementation of solutions whilst supporting the business . More ❯

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers … acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake's Support team is expanding! We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide … issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. As a Senior Cloud Support Engineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look More ❯

Senior PLM Support Engineer Senior PLM Support Engineer Apply locations GB - Luton - Cap. Green 300 time type Full time posted on Posted Yesterday job requisition id R Job Description: The opportunity: We have a new and exciting opportunity for an experienced and team-oriented … as we expect a need to be in our Basildon office just 2-3 times a week. What you'll do as a PLM Support Engineer: Provide administration support which includes project setup, user creation, role assignment and access controls, interfacing with ICT as required. Provide specialist … frontline problem solving, advice and guidance to Teamcenter users. Provide user support via PLM help desk providing solutions to incidents raised. Maintain the help desk database to ensure accurate recording of incidents. Investigate PLM problems in a structured logical approach providing recommendations and outcomes in an effective manner. Provide More ❯

Senior IT Support Engineer – Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯

Senior IT Support Engineer – Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯

Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an … IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are … always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint More ❯

Senior Trade Floor IT Support Engineer - London - On-site - £75,000-£90,000 + bonuses VIQU has partnered with a leading investment management organization seeking to expand their IT support team. The ideal candidate will be confident with a strong IT support engineering skillset, capable … the entire trading floor. The candidate should possess a solid technical background and be proactive in delivering hands-on support. Job Duties of the Senior Trade Floor IT Support Engineer: Provide end-user technical support for applications, hardware, and workstations. Ensure minimal downtime through prompt issue … identification and resolution. Manage and resolve support tickets efficiently using a structured tracking system. Deliver support both in person and remotely across various locations. Participate in migration projects, including software and system upgrades. Support office relocations and infrastructure setup for new or changing environments. Commit to More ❯

Senior Trade Floor IT Support Engineer- London- On-site- £75,000-£90,000 + bonuses VIQU have partnered with a leading investment management organisation looking to expand their IT support team. The ideal candidate will be a confident individual with a strong IT support engineering … trading floor. This person should possess a solid technical background and be proactive and unhesitant in delivering hands-on support. Job Duties of the Senior Trade Floor IT Support Engineer: Provide end-user technical support for applications, hardware, and workstations Ensure minimal downtime through prompt issue … identification and resolution Manage and resolve support tickets efficiently using a structured tracking system Deliver support both in-person and remotely across various locations Participate in migration projects, including software and system upgrades Support office relocations and infrastructure setup for new or changing environments Commit to More ❯

Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Technical Support Engineer to join a dynamic and highly respected team, providing top-tier onsite and remote support for clients in the Finance sector … MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and client site technical improvements Key Technologies you'll work with: Office … in your skills and career. If you're driven, personable, and ready for your next big move we'd love to hear from you! Senior 2nd Line Support | Senior Onsite Engineer | Senior ServiceDesk Analyst More ❯

Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Technical Support Engineer to join a dynamic and highly respected team, providing top-tier onsite and remote support for clients in the Finance sector … MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and client site technical improvements Key Technologies you'll work with: Office … in your skills and career. If you're driven, personable, and ready for your next big move we'd love to hear from you! Senior 2nd Line Support | Senior Onsite Engineer | Senior ServiceDesk Analyst More ❯

location You will be part of a multi-disciplinary collaborative team of cloud, DevOps, hardware, software, and security engineers. You will advise and support customer teams of more than one hundred developers (and growing) on their usage and implementation of our cloud platform solutions. You will be part of … You will work with customers and developers to understand and elicit requirements and build intuitive, interactive, and flexible solutions to complex problems. You will support and enhance a cloud platform that: Automates access to a suite of shared services, including software development tools. Automates deployment and upgrades of the … working closely with tech leads, developers, and DevOps engineers, so a team player personality and excellent written/oral communication skills will be essential. Senior Support Engineer - Cloud Platforms Required Experience & Skills: The nature of work (i.e. interactions with the intelligence community and DoD programs) requires eligibility More ❯

Senior Application Support Engineer Competitive Salary & Benefits Glasgow We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and … maximise the business value, security and innovative potential of their IT infrastructure Due to expansion, we currently have a need for a Senior Application Support Engineer to join a growing Operational Trading support Team. The current Trading Support Team is expanding to meet the growing … you to join a team that is providing Incident Management, Project Testing, Project Deployment and Service Improvements. What will you be doing? As a Senior member of the team, you will lead by example to the other team members and provide mentoring where required. You will also be responsible More ❯

Senior Snowflake Matillion Support Engineer (x3) Are you ready to chart your own career path? At SJP we need talented individuals like yourself to support our evolving culture. If you're seeking an employer that is passionate about excellence, innovation and autonomy, SJP could be the … place for you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level Number of roles available: 3 The role As a Senior Support Engineer for our Data Platform, Snowflake and Matillion, you will be a key part of the … St. James's Place infrastructure team. You'll be working to support the technology and processes used to deliver and support the SJP Data Platform technologies, specialising in Snowflake, Matillion or a combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations More ❯

London, United Kingdom Posted on 11/05/2024 Are you an experienced engineer with a passion for live operations? Join a multinational company as a Senior Support Engineer for a live operation at a streaming service! In this role, you'll be at the … opportunity allows you to collaborate with top-notch teams while making a direct impact on a global audience. What You'll Do: As a Senior Support Engineer, you will be responsible for overseeing the operation and monitoring of live events. Your expertise will ensure that video signals … customer devices, providing an exceptional viewing experience. Key Responsibilities: Deliver high-quality live sports and music events worldwide. Collaborate with peers to address critical support issues, balancing immediate fixes with root-cause analysis. Lead technical projects, coordinating support to resolve challenges and meet milestones. Apply deep technical expertise More ❯

Senior Technical Support Engineer (Shifted Work Week) UK - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's … 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will … be part of the global support team, working on a shifted schedule that includes weekends to ensure continuous support coverage. In this role, you will assist with product-specific cases, manage case escalations, provide phone support and respond to alerts, helping Ping Identity deliver superior customer support. More ❯

Senior IT Support Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT Support Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. … Mentoring/coaching a small team of 1st/2nd Line IT Support Engineers. Must hold a full UK Driving Licence + have your own vehicle. Experience of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical … Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll … also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test More ❯

Job description We're seeking a skilled and motivated Senior IT Support Engineer to join our team for an initial period of 6 months. In this role, you'll work closely with our 1st and 2nd line support team, providing advanced technical assistance to clients, mentoring … team members, and delivering high-quality project solutions for new and existing clients. The Role: As our Senior IT Support Engineer, you’ll be the go-to expert for resolving complex technical issues, ensuring security and compliance, and driving client success. Here’s what you’ll be … Participate in weekly meetings with client SOC leads to discuss security incidents, implement changes, and ensure alignment. Lead and mentor 1st and 2nd line support engineers, providing escalation support, training, and fostering a culture of knowledge sharing. Perform routine maintenance, system updates, and preventive measures to ensure secure More ❯

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the … Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided More ❯

Senior IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Apart from a strong technical aptitude, personality and motivation are equally important. Being a team player is also crucial to the success of More ❯