Social network you want to login/join with: Senior Application SupportManager, burton upon trent col-narrow-left Client: Halian Location: burton upon trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … wide Job Description: Halian Technologies is looking for an experienced and driven Senior Application SupportManager (Retail and Digital) to lead the delivery of enterprise-scale application support across digital and in-venue systems for a high-impact, consumer-facing environment. This is a senior … system availability, service performance, and continuous improvement across the digital and retail landscape. Key Responsibilities: Provide visionary leadership across digital and retail IT application support Line manage and develop a high-performing support team , including performance and career development Design and implement strategic plans to enhance service quality More ❯
Scope & Key Interfaces Pub PLT teams IT Support Services – inc. Application Owners (Core, Digital and Retail), and Service Delivery IT Engineering & Infrastructure teams IT Security, Network and Assurance teams IT Core, Digital and Retail delivery teams Digital Product Owners Business application owners (inc. HR People Systems team) Third party … vendors Outcomes and KPIs Leadership : Show senior leadership in the digital and retail landscapes Line management of team members including performance management and the development and retention of the team Support : Deliver exceptional and unparalleled support across our Retail and Digital application portfolio Strategic Planning : Architect and … of systems, coupled with traditional IT needs, Application Enhancements : Proactively engage with Digital product and project teams, and relevant application providers Company Description The Senior Application SupportManager (Retail and Digital) is a pivotal role within Greene King, responsible for ensuring the seamless operation and supportMore ❯
Halian Technologies is looking for an experienced and driven Senior Application SupportManager (Retail and Digital) to lead the delivery of enterprise-scale application support across digital and in-venue systems for a high-impact, consumer-facing environment. This is a senior leadership role that … system availability, service performance, and continuous improvement across the digital and retail landscape. Key Responsibilities: Provide visionary leadership across digital and retail IT application support Line manage and develop a high-performing support team , including performance and career development Design and implement strategic plans to enhance service quality … and resilience Drive a customer-first culture in IT support, balancing user experience and operational efficiency Collaborate with digital product, project, and third-party vendor teams to resolve issues quickly and effectively Maintain and improve service availability , performance monitoring , and incident management Lead problem resolution, root cause analysis, and More ❯
col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Halian Technologies is looking for an experienced and driven Senior Application SupportManager (Retail and Digital) to lead the delivery of enterprise-scale application support across digital and in-venue systems … for a high-impact, consumer-facing environment. This is a senior leadership role that blends strategic planning with hands-on service delivery to ensure reliable, customer-focused technology operations across a complex application portfolio—including mobile apps, e-commerce platforms, POS systems, and kitchen management software. You will play … system availability, service performance, and continuous improvement across the digital and retail landscape. Key Responsibilities: Provide visionary leadership across digital and retail IT application support Line manage and develop a high-performing support team , including performance and career development Design and implement strategic plans to enhance service quality More ❯
