iconic green spaces are among the most visited attractions in the UK, with 77 million visits every year. We are now looking for a SeniorTechnicalSupportEngineer to join us on a full-time, permanent basis. The Benefits Salary of £46,200 to … IT expertise to help maintain and enhance the infrastructure supporting London’s most iconic parks, read on and apply today! The Role As a SeniorTechnicalSupportEngineer, you will support our IT infrastructure, ensuring our IT solutions are secure and reliable. In this varied … role, you'll balance daily tasks like user support, system administration, maintenance, and backups, with project-based work. This will include IT-related tasks within larger organisational projects and initiatives to enhance the IT infrastructure. Supporting the implementation of networked servers, you will work with other service providers and More ❯
SeniorTechnicalSupportEngineer, Executive Support Reigate, England, United Kingdom, RH2 SeniorTechnicalSupportEngineer, Executive Support Reigate, England, United Kingdom Full time Description We are seeking a highly skilled and dedicated SeniorTechnicalSupportEngineer to join our Executive Support Team. This role is pivotal in ensuring seamless technology experiences for our executives, from onboarding to daily interactions with technology. The ideal candidate will take full accountability for the end-to-end technology support process, including proactive monitoring of endpoint analytics to … smooth and efficient integration with all necessary technology. This includes setting up devices, configuring software, and providing training on the use of technology tools. TechnicalSupport: Provide comprehensive technicalsupport for executives, addressing any issues that arise in their daily use of technology. This involves troubleshooting More ❯
html This is a fantastic opportunity for a senior level customer-facing TechnicalSupportEngineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The … SeniorTechnicalSupportEngineer interacts with our customers and takes ownership of technical issues through to resolution, using a variety of tools, resources, and expertise. Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You’ll … be able to work through hard problems independently and have a self-motivated enthusiasm for continuous learning. What you’ll be doing as a SeniorTechnicalSupportEngineer: Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner Perform technicalMore ❯
Join to apply for the SeniorTechnicalSupportEngineer role at hackajob 1 day ago Be among the first 25 applicants Join to apply for the SeniorTechnicalSupportEngineer role at hackajob hackajob is collaborating with OneAdvanced to connect them with … exceptional tech professionals for this role. SeniorTechnicalSupportEngineer Job Locations UK-London Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers … receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer contracts. The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that encompass More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
TN United Kingdom
Social network you want to login/join with: SeniorTechnicalSupportEngineer, Southampton col-narrow-left Client: NICE Location: Southampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 0e2562d8a1c4 Job Views: 10 Posted: 26.04.2025 Expiry Date: 10.06.2025 … us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The SeniorTechnicalSupportEngineer has a huge impact as any issue with our software that impairs the operation of a customer’s … in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet More ❯
Managing Director for RGB Communications Ltd & Savant Europe Job title: SeniorTechnicalSupport Reporting to: Managing Director Overview: Working within our team to provide technicalsupport to a customer network of AV Integrators and Custom Installers. Product categories include control systems, lighting, audio/video … switching, and networking. Key responsibilities and accountabilities: TechnicalSupport: Handle incoming support calls from customers Provide technical advice and resolve issues Screen share with customers when necessary Ensure the delivery of the best possible support service Training: Deliver technical training courses Admin/SAP … credit card receipts and expenses forms by the 5th working day of each month for approval Communication: Coordinate international shipping and liaise with vendor technicalsupport when needed Technical Marketing: Attend and assist at exhibitions Ensure latest products are installed and fully functional in demo facilities Recommend More ❯
ICS/OT Cybersecurity Budget: Spending Trends, Challenges, and the Future Senior Joint Professional Services – TechnicalSupportEngineer Protecting the World’s Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and … solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and TechnicalSupportEngineer to join our Global Customer Experience team and help our customers in the … UK. In the TechnicalSupport capacity, the engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the More ❯
create a team that encompasses a wide range of backgrounds, skill sets, and perspectives. Help us ignite the future of data synchronization as a SeniorTechnicalSupportEngineer at Ditto! We are seeking an experienced engineer who is excited to work directly with customers to … ensure their success when using Ditto. The TechnicalSupport team is responsible for ensuring that developers and enterprises can reliably build mission-critical solutions. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working … scale peer-to-peer solutions being built with the Ditto platform. The nature of this role will be low volume, high difficulty. As a SeniorTechnicalSupportEngineer you will: Advocate for customers’ needs, working with the engineering and product teams to debug and reproduce problem More ❯
SeniorTechnicalSupportEngineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a SeniorTechnicalSupportEngineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing … for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technicalsupport for Siemens generators and auxiliary products. Develop and author More ❯
of the digital transformation in assistive technology with a reputation for safety and resilience within its innovation. Job Description Are you an experienced telecare engineer with an in-depth understanding of telecare equipment, standards, and protocols? Chiptech is looking for a driven and highly skilled SeniorTechnicalSupportEngineer to join our dynamic team. In this role, you’ll be responsible for the investigation, replication, and escalation of identified fault cases and will play a pivotal part in understanding the root cause of these and suggesting changes to the Product and Technical Departments. … You will dive deep into investigating issues, identifying root causes, and suggesting improvements. Key Responsibilities Act as a senior point of contact for escalated technical queries, offering expert-level support to both customers and internal teams. Perform in-depth fault analysis on complex technical issues, identifying More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know … to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a SeniorTechnicalSupportEngineer (TSE) to join the TechnicalSupport team. This engineer will work with a globally distributed … fully remote team, using their knowledge and skills from previous experience and from on-the-job training to handle technicalsupport issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a SeniorTechnicalSupportEngineer I. The individual will be responsible for working directly with customers and various teams on daily support … the UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between TechnicalSupport and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act … problems and queries related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to resolve customer and common technicalsupport issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a SeniorTechnicalSupportEngineer I. The individual will be responsible for working directly with customers and various teams on daily support … the UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between TechnicalSupport and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act … queries related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to reduce to resolve customer and common technicalsupport issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross More ❯
job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Description Splunk is seeking a SeniorTechnicalSupportEngineer to provide enterprise level support to our customers and partners. This is a very dynamic role where … you will provide technical assistance, troubleshoot and resolve customer problems, interface with engineering on various product issues, and contribute to projects revolving around support tools, knowledge management, our growing market place of solutions, and more. Responsibilities: Work directly with customers and partners to provide Enterprise and Cloud Level … Support Respond to and follow up on our client's product related issues Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments Develop a deep understanding of the Splunk products and offerings Provide documentation and participate More ❯
UK's leading over-50s age inclusive jobs board. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI … we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Global TechnicalSupport team is a diverse, creative, fast-growing team! We provide technicalsupport around the clock. Support Centers are located … and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. As a TechnicalSupportEngineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - TechnicalSupportEngineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and … institutions worldwide, solidifying our role in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and TechnicalSupportEngineer to join our Global Customer Experience team, supporting customers in the UK. This role … involves coordinating with the global Support team to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the More ❯
UK's leading over-50s age inclusive jobs board. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI … we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Performance SupportEngineer will be responsible for managing and resolving the most challenging issues for the ServiceNow TechnicalSupport team focusing on Performance … and instance availability. This includes being the last point of escalation within the technicalsupport department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore More ❯
in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet … of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 TechnicalSupport Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring … deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analyzing network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues More ❯
London, England, United Kingdom Hybrid / WFH Options
Salt
SeniorTechnicalSupportEngineer – Integrations Location: Staines, Surrey Role Details: The position is hybrid, requiring 2-3 days per week on-site in Staines, Surrey. It is an Inside IR35 contract paying up to £220 per day via Umbrella company, with a duration of 12 months … rolling. Candidate Requirements: Proven ability to troubleshoot complex technical issues professionally Team player with strong communication skills Commitment to quality and customer service Experience with Email Infrastructure (POP3/IMAP, SMTP), Authentication & Authorization Technologies (LDAP, SAML), Web Services (SOAP, REST), Data Extraction Technologies (JDBC, ODBC), Networking (HTTP, TCP/ More ❯
looking for new team members to join us on this journey. Job Description The Opportunity: We seek a highly motivated, passionate, and talented Sr. TechnicalSupportEngineer I . This role involves working directly with customers and internal teams on support and operational tasks, supporting two … in London. Please consider this before applying. Manage and resolve tickets from customers and internal departments involving Flywire’s platforms. Collaborate with customers on support issues, providing clear communication on deliverables. Understand product components, their functions, and workflow impacts on customers. Work hands-on with web-based products and … our business needs and company strategy to achieve short and long-term goals. Qualifications What We’re Looking For: 4+ years of experience in technicalsupport engineering. Proficiency with Linux and Bash command line. Experience using tools and scripts for troubleshooting and solutions. Ability to explain complex issues More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow … customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator More ❯
Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations … Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings … is integral Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment More ❯
3rd line Support The company as well as the starting salary will offer great work life balance! Starting salary £35,000 -£50,000 per annum OTE company car Pension scheme (with additional employer contributions after 2 years) Healthcare and Wellbeing Scheme (after successful completion of probation) Life insurance … coffee Company laptop Company Car Employee recognition and referral programs Regular team-building activities and social events Opportunities for progression into leadership or specialist technical roles Are you looking to be part of a company where your growth drives our success.? My clieny are in an exciting period of … work, consistently keeping the customer's interests at the core of your actions. Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions. Exceptional communication skills, enabling you to effectively interact with a diverse customer base. Eager to embrace new experiences and cultivate your skill sets More ❯
3rd line Support The company as well as the starting salary will offer great work life balance! Starting salary £35,000 -£50,000 per annum OTE company car Pension scheme (with additional employer contributions after 2 years) Healthcare and Wellbeing Scheme (after successful completion of probation) Life insurance … coffee Company laptop Company Car Employee recognition and referral programs Regular team-building activities and social events Opportunities for progression into leadership or specialist technical roles Are you looking to be part of a company where your growth drives our success.? My clieny are in an exciting period of … work, consistently keeping the customer's interests at the core of your actions. Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions. Exceptional communication skills, enabling you to effectively interact with a diverse customer base. Eager to embrace new experiences and cultivate your skill sets More ❯
