City of London, London, United Kingdom Hybrid/Remote Options
Datatech Analytics
relevance to the customers. THE ROLE Customer Science Develop and implement predictive models to understand drivers of customer behaviour, including purchase patterns, customer lifetime events and sentimentanalysis Create sophisticated customer segmentation using behavioural, transactional, and demographic data Design and build predictive models to enhance personalized customer experiences across all channels Collaborate on design of test & learn More ❯
Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master SentimentAnalysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Eames Consulting
can drive the successful adoption of AI-enabled solutions across the business. Some of the use cases that the business are looking at include: Co Pilot, SentimentAnalysis, Complaint and Question Handling and Investment research and Analytics. Essential Skills & Experience Strong background in organisational change management, ideally within digital or transformation programmes. Proven experience delivering business readiness More ❯