2 of 2 Service Analyst Jobs in Wales

Service Desk Analyst - Caerphilly - £24,785 + benefits We're working with a growing organisation looking to appoint an Service Desk Analyst to join their Cardiff-based support team. This role will see you providing 1st line technical support to users across a global business, supporting … Microsoft 365 environments, troubleshooting hardware and software issues, and ensuring excellent customer service across the IT function. You'll be joining a collaborative IT team with exposure to a wide range of technologies and the opportunity to develop your technical skills further. Key Responsibilities Provide 1st line IT support ...

What you'll need to succeed Ability to communicate in the medium of Welsh Basic understanding of helpdesks, platforms and underlying technologies. Excellent customer service skills Think critically and creatively to find solutions. What you'll get in return £17.01 per hour 12 week temporary role with possible extension ...