Service Analyst Jobs in Wales

Service Analyst
UK > Wales

The median Service Analyst salary in Wales is £34,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 80 107 102
Rank change year-on-year +27 -5 -8
Permanent jobs requiring a Service Analyst 1 15 27
As % of all permanent jobs advertised in Wales 0.089% 0.73% 1.63%
As % of the Job Titles category 0.10% 0.79% 1.90%
Number of salaries quoted 1 15 26
10th Percentile - £23,800 £23,454
25th Percentile - £24,000 £25,000
Median annual salary (50th Percentile) £34,000 £25,500 £31,000
Median % change year-on-year +33.33% -17.74% +26.80%
75th Percentile - £27,500 £37,500
90th Percentile - £28,625 -
UK median annual salary £30,000 £27,500 £29,000
% change year-on-year +9.09% -5.17% +5.45%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 968 1,906 1,422
% of permanent jobs with a recognized job title 86.58% 92.66% 85.92%
Number of salaries quoted 562 1,295 801
10th Percentile £23,504 £26,250 £26,391
25th Percentile £25,087 £32,500 £35,000
Median annual salary (50th Percentile) £47,683 £45,000 £45,000
Median % change year-on-year +5.96% - -5.26%
75th Percentile £65,000 £57,500 £61,250
90th Percentile £72,993 £70,000 £72,500
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

Service Analyst
Job Vacancy Trend in Wales

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Analyst in Wales

Service Analyst
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Analyst in Wales.

Salary trend for Service Analyst in Wales

Service Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Wales region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales +9 1 £34,000 -24.44%
Service Analyst
UK

Service Analyst Skill Set
Top 19 Co-occurring Skills and Capabilities in Wales

For the 6 months to 17 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Service Analyst in the job title.

1 1 (100.00%) IIS
1 1 (100.00%) Windows
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Firewall
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) SolarWinds
1 1 (100.00%) Windows 7
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
1 1 (100.00%) Customer Service

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) IIS
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) TCP/IP
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) SolarWinds
1 1 (100.00%) VMware