9 of 9 Service Analyst Jobs in Yorkshire

IT Service Analyst - Sheffield - £25 - 28K An established client of ours in the Technology sector are looking for a Service Analyst to join their internal IT department, on a permanent basis. The successful candidate will Work as part of a team to provides 1st line level … technical co-ordination, support, and delivery of first line offerings. This will Incident and Service Request include ticket logging and progress to resolution, issue investigation and first-time fix resolution for unlocks and advice and guidance. This is an office based role in their Sheffield office. Roles & Responsibilities: Provide … technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT users, liaising with suppliers and colleagues Knowledge and experience of More ❯

We are currently recruiting for a Service Desk Analyst to work for North Yorkshire Police at their headquarters in Northallerton. This is a 6 month temporary role. You would be working Monday to Friday, 37 hours a week, working 08.30-17.00 Mon/Thur and 08.30-16.30 Friday. … Please note: Experience working in a Service Desk Analyst post is required. This role is fully on site, therefore the right candidate should be local to Northallerton. PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT … THE TIME OF APPLICATION. UNFORTUNATELY ANYTHING LESS THAN THIS WILL NOT BE CONSIDERED. Scope: As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and More ❯

Job summary This is an exciting opportunity to working within the Service Desk Team at South West Yorkshire Partnership NHS Foundation Trust. The service desk analysts are the first point of contact between the IM&T Department and our customers and are responsible for general IT support and … worked in an IT environment and have an interest in problem solving along with knowledge of Microsoft products including Office and Active Directory. The Service Desk functions is looking to grow and evolve, so the ability to embrace change and maintain a positive outlook is essential, along with a … and with the trusts external providers. The post holder will also be expected to take an active role within the team and contribute to service improvement. Excellent people and communication skills are essential to maintain effective communication links. Previous experience of working on a Service Desk, using service More ❯

Service Desk Analyst – 4 Day Week (7am to 7pm Shifts) Location: London & Portsmouth Salary: Up to £28,000 base salary + 15% shift allowance (guaranteed total of £32,200 per year) Shift Pattern: 4 days on/4 days off (rotating 7am-7pm | 7pm-7am to cover 24x7 … and the Knowledge Base Manage and update tickets within required timescales to meet SLA targets Monitor system announcements, outages, and procedural updates to maintain service continuity Follow shift patterns, including designated break times, and adhere to absence/holiday request procedures Complete mandatory training and contribute to continuous service improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Halifax Package: Competitive salary, plus bonus and additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in … more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. Responsible for providing first line More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Halifax Package: Competitive salary, plus bonus and additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in … more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. Responsible for providing first line More ❯

Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯

organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now looking for an Infrastructure Services Analyst to join our team and help deliver comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. What will you … customer resolution. Why you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing … and use initiative to ensure that deadlines are met. Strong attention to detail in logging/updating support tickets and technical documentation. Excellent customer service skills & problem-solving skills. Experience and knowledge working with an ITSM tool. Ability to work in a fast-paced, shift-based work environment, and More ❯

Cyber Response Services Senior Analyst – KPMG Curve Base Location: Leeds based (Hybrid – 3 days per week in office) Experienced professional (kpmgcareers.co.uk) As a result of the work that we do, we require applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could More ❯