3 of 3 Service Catalogue Jobs in the Midlands

actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise and experience, covering … office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

growth of the RS Group business across EMEA, APAC and the Americas. The role also provides hands-on operational oversight of managed service suppliers, ensuring contractual service obligations, SLAs and commercial commitments are met. What You Will Be Doing Maintenance of the policies, standards and processes … monthly and annual forecasting of these budgets. Responsible for the compliance and governance of managing vendor licence agreements & entitlements through our service partners covering usage, renewals & license rationalisation. Responsible for the financial management and controls for the relevant contract costs including invoice approvals, and the identification and delivery ...

developing and enhancing core IT technology, orchestrating all parties involved in the delivery of products and services, maintaining quality standards and making service performance visible. Accountabilities/Responsibilities Lead establishment and deployment of an environment for developing, continually improving, and securely operating applications. Lead, and have overall accountability … efficiency. Lead coordination of application versioning and deploy, maintain & change, and retire lifecycle for all applications across. Own, manage and maintain the Application Service Catalogue. Liaise with architects to identify and agree upgrades and rationalisation opportunities for applications across. Liaise with the testing team to ensure that applications ...